22
AFTER SALES SUPPORT
0345 605 2067
TROUBLESHOOTING
Suspected malfunctions are often due to issues that the user can fix themselves.
Therefore, check the product using this section. In most cases the problem can be
solved quickly.
WARNING!
Only perform the steps described within these instructions! All
further inspection, maintenance and repair work must be performed by an
authorised service centre or a similarly qualified specialist if you cannot
solve the problem yourself!
Problem
Possible Cause
Solution
1. Product does not start
• Not connected to power
supply
• Power cord or plug is
defective
• Other electrical defect to the
product
• Connect to a proper
power supply
• Call after sales support at
0345 605 2067
• Call after sales support at
0345 605 2067
2. Product does not
reach full power
•Extensino cord is not suitable
for this product
• Power source (e.g. generator)
has too low a voltage
•Air vents are blocked
• Use a proper extension
cord
• Connect to another
proper power supply
• Clean the air vents
3. Unsatisfactory result
•The branches are too thick
• Only cut branches within
the limits
4. Excessive vibration/
noise or exhaust
•Loose screws
• Call after sales support at
0345 605 2067
Содержание HTEG48C-510
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