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10.3 REQUIREMENT OF EFFECTIVENESS FOR THE
WARRANTY
The warranty period starts on the date of delivery to the dealer / interme-
diary. This must be verified from a document such as an invoice with the
dealer/intermediary’s confirmation of delivery. The warranty certificate
relating to the product must be produced by the claimant when making a
warranty claim.
If such proof is not produced Spartherm Feuerungstechnik GmbH shall not
be obliged to honour the warranty.
10.4 WARRANTY EXCLUSIONS
The warranty does not cover:
• wear and tear to the product
• Fireclay bricks/ vermiculite:
These are natural products subjected to expansion and contraction during
the heating process. This may create cracks. For as long as the linings
remain in position in the fire chamber and do not break up, they remain
fully functional.
• the Surfaces:
Discoloration of the enamel or galvanized surfaces caused by thermal
stress or overload.
• the elevating mechanism:
If the installation instructions are not correctly followed, resulting in
overheating of the pulleys and bearings.
• the seals:
Reduced sealing due to thermal stress and hardening.
• the glass panesceramics:
Soiling caused by soot or burnt-in residues of burnt materials as well as
visibly changed colour or other aspects due to thermal stress.
• improper transport and/or incorrect storage
• improper handling of fragile components such as glass and ceramics
• improper handling and/or use
• lack of maintenance
• incorrect installation or connection of the unit
• Non-observance of the installation and operating instructions
• technical modifications to our the unit by third parties
• installation that does not comply with industry practice on installation
instructions
10.5 NOTE
Your specialist dealer/contractor will gladly advise and assist you in mat-
ters not covered by our warranty terms and conditions and undertakings.
We particularly advise you to have your fireplace module/
stove serviced regularly by a stove fitter.
Technical data subject to change errors and omissions excepted.
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