20
General troubleshooting
Troubleshooting
The following table provides solutions to common problems
encountered with the shredder
：
Fault
Possible cause
Solution
Motor will
not start
No mains power supply
Check the socket, cable, lead and
plug for damage, and if necessary,
have any damage repaired by
qualified repair personnel
Overload protection
tripped
Wait until the motor has cooled
down, then press the Reset button
and restart the unit
Lid of housing not
closed properly
Tightly screw in the housing
interlock
Garden
waste is not
drawn in
Shredding material is
too soft
Use the pusher or add dry
twigs/branches
Unit blocked
See section ‘Clearing a Blockage’
Shredding material in
discharge duct
Remove shredding material from
discharge duct
Unit won’t
shred
properly
Blade is blunt
Check and turn, sharpen or
replace the blade as necessary
(see section ‘Sharpening, reversing
and replacing the blade’)
