F10302 | Rev: 020620
TRAK Machine Tools
Southwestern Industries, Inc
TRAK Warranty Policy
Warranty
TRAK products are warranted to the original purchaser to be free from defects in workmanship and
materials for the following periods:
Product
Warranty Period
Materials
Factory Labor
New TRAK/ProtoTRAK 1 Year
1 Year
Any EXCHANGE Unit
90 Days
90 Days
The warranty period starts on the date of the invoice to the original purchaser from Southwestern
Industries, Inc. (SWI) or their authorized distributor.
If a product, subsystem or component proves to be defective in workmanship and fails within the
warranty period, it will be repaired or exchanged at our option for a properly functioning unit in similar or
better condition. Such repairs or exchanges will be made FOB Factory/Los Angeles or the location of our
nearest factory representative or authorized distributor.
Disclaimers of Warranties
•
This warranty is expressly in lieu of any other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular purpose, and of any other
obligations or liability on the part of SWI (or any producing entity, if different).
•
Warranty repairs/exchanges do not cover incidental costs such as installation, labor, freight, etc.
•
SWI is not responsible for consequential damages from use or misuse of any of its products.
•
TRAK products are precision mechanical/electromechanical/electronic systems and must be given
the reasonable care that these types of products require. Evidence that the product does not
receive adequate Preventative Maintenance may invalidate the warranty. Excessive chips built up
around ballscrews and way surfaces is an example of this evidence.
•
Accidental damage, beyond the control of SWI, is not covered by the warranty. Thus, the
warranty does not apply if a product has been abused, dropped, hit or disassembled.
•
Improper installation by or at the direction of the customer in such a way that the product
consequently fails, is considered to be beyond the control of the manufacturer and outside the
scope of the warranty.
•
Warranty does not cover wear items that are consumed under normal use of the product. These
items include, but are not limited to: windows, bellows, wipers, filters, drawbars and belts.