SERVICE
According to FCC regulations, this equipment, which has been certified and registered
by the FCC, may only be repaired by authorized persons. If repairs or adjustments are
made by an unauthorized person, the FCC certification may be voided. Should you
encounter any problems, please call the Southwestern Bell Freedom Phone® toll-free
Customer Help Line for assistance: 1-800-366-0937, Monday – Friday between the
hours of 8:30 am – 9:00 pm (EST) and Saturday between the hours of 8:30 am - 12:30
pm (EST). You can also visit our website at http://www.swbfreedomphone.com.
FOR IN-WARRANTY SERVICE:
Package your complete unit (including all adapters, line cords, and other accessories)
and ship the unit postage prepaid* and insured (for your protection) to:
SOUTHWESTERN BELL FREEDOM PHONE®
DEPT.: Warranty Repair
7475 N. Glen Harbor Blvd., Glendale, AZ 85307
Be sure to include your return address, proof of purchase, a daytime phone number,
$9.50 for postage and handling*, and a brief explanation of your difficulties.
*NOTE: California residents need only provide proof of purchase and should call
1-800-366-0937 for shipping instructions.
FOR OUT-OF-WARRANTY SERVICE :
Call our toll-free Help Line for the price of a replacement before returning your unit.
Please follow all instructions for In-Warranty service (above) to return your unit, and
mark the package: DEPT.: Out-of-Warranty.
If you have called and know the cost of your replacement, please include this
information with your unit for prompt service.
QUESTIONS?
STOP…DON’T TAKE ME BACK TO THE STORE.
LOOK…FOR THE TOLL-FREE “HELP” TELEPHONE NUMBER.
LISTEN…AS THE EXPERTS TALK YOU THROUGH THE PROBLEM.
For immediate answers to your questions regarding operation, missing parts or
installation, call the
SOUTHWESTERN BELL FREEDOM PHONE® HELP LINE AT:
1-800-366-0937
http://www.swbfreedomphone.com
LIMITED WARRANTY
This Southwestern Bell Freedom Phone® is warranted to the original purchaser to be free
from defects in materials and workmanship under normal installation, use, and service for a
period of one (1) year from the date of purchase as shown on the purchaser’s receipt.
The obligation of Southwestern Bell Freedom Phone® Retail Sales under this warranty
shall be limited to repair or replacement (at our option) during the warranty period of any part
which proves defective in material or workmanship under normal installation, use, and
service, provided the product is returned to Southwestern Bell Freedom Phone® Retail
Sales (address below) TRANSPORTATION CHARGES PREPAID (California residents call 1-
800-366-0937 for shipping instructions). Products returned to us or to an Authorized Service
Center must be accompanied by a copy of the purchase receipt. In the absence of such
purchase receipt, the warranty period shall be one (1) year from the date of manufacture. To
obtain service under this warranty, return the defective product to the service center nearest
you together with your sales slip and $9.50 for postage and handling (California residents
need only provide proof of purchase). You may also have other warranty rights which vary
from state to state.
This warranty shall be invalid if the product is damaged as a result of defacement, misuse,
abuse, neglect, accident, destruction, or alteration of the serial number, improper electrical
voltages or currents, repair alteration or maintenance by any person or party other than our
own service facility or an Authorized Service Center, or any use violation of instructions
furnished by us.
This warranty is also rendered invalid if this product is removed from the country in which it
was purchased, if it is used in a country in which it is not registered for use, and/or if it is used
in a country for which it was not designed. Due to variations in telephone systems and
communications laws, this product may be illegal for use in some countries. Southwestern
Bell Freedom Phone® Retail Sales assumes no responsibility for damages or penalties
incurred resulting from the use of this product in a manner or location other than that from
which it is intended.
This one-year limited warranty is in lieu of all other express warranties, obligations, or
liabilities. ANY IMPLIED WARRANTIES, OBLIGATIONS, OR LIABILITIES, INCLUDING BUT
NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE ONE-YEAR
DURATION OF THIS WRITTEN LIMITED WARRANTY. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATIONS MAY NOT APPLY TO YOU.
IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY,
EXPRESS OR IMPLIED, WHATSOEVER.
Some states do not allow the exclusion or limitation of special, incidental, or consequential
damages, so the above limitation or exclusion may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.
SOUTHWESTERN BELL FREEDOM PHONE®
7475 N. Glen Harbor Blvd., Glendale, AZ 85307
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