Help Guide | You are concerned about an image retention. (only models equipped with an OLED panel)
08-02-31_02.html[3/31/2021 7:23:00 AM]
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OLED panel (only models equipped with an OLED panel)
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You are concerned about an image retention. (only models equipped with an
OLED panel)
You are concerned about an image
retention. (only models equipped
with an OLED panel)
If the same image is displayed repeatedly or for long periods of time,
image retention may occur. This issue is not a malfunction.
The TV has two functions, [Pixel shift] and [Panel refresh], that are
designed to reduce image retention.
You can perform a [Panel refresh] when necessary.
Press the
(Quick Settings) button on the remote control,
then select [Settings] — [Display & Sound] — [Expert panel
settings] — [Panel refresh].
Hint
[Pixel shift] is a feature that helps prevents image retention by
automatically moving the image at fixed intervals. Under normal
circumstances, keep this option enabled.
To reduce image retention, we recommend that you turn off the TV
on a daily basis for more than four hours using the remote control
or the power button on the TV.
Note
Manually perform panel refresh only when image retention is
particularly noticeable. Avoid performing it more than once a year
because it may affect the usable life of the panel.
Using the TV with Other Devices
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