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Support and maintenance

Support for your device

Use the Support application in your device to search a User guide, read

troubleshooting guides, and find information about software updates and other

product-related information.

To Access the Support Application

From your Homescreen, tap .

Find and tap , then select the required support item.

For the best available support, we recommend connecting to the Internet when using the

Support application.

Help in menus and applications

Some applications and settings have help available in the options menu, which is

normally indicated by in the specific applications.

Computer tools

There are a number of tools available to help you connect your device to a computer

and manage content such as contacts, movies, music, and photos.

PC Companion for Microsoft® Windows®

PC Companion is a computer application that gives you access to additional features

and services which help you to:

•

Transfer contacts, music, videos, and pictures to and from your old device.

•

Transfer content from your old iPhone™, Blackberry™, Android™ or Sony device

using Xperia™ Transfer.

•

Update your device software.

•

Back up content on your computer.

•

Sync calendars between a computer and your device.
To use the PC Companion application, you need an Internet-connected computer

running one of the following operating systems:

•

Microsoft® Windows® 10

•

Microsoft® Windows® 8.1

•

Microsoft® Windows® 7

•

Microsoft® Windows Vista®

•

Microsoft® Windows® XP (Service Pack 3 or higher)
You can download PC Companion at http://support.sonymobile.com/global-en/

tools/pc-companion.

Media Go™ for Microsoft® Windows®

The Media Go™ application for Windows® computers helps you transfer photos,

videos, and music between your device and a computer. You can install and access

Media Go™ from within the PC Companion application. To read more about how to

use the Media Go™ application, go to http://mediago.sony.com/enu/features.
To use the Media Go™ application, you need one of these operating systems:

•

Microsoft® Windows® 10

•

Microsoft® Windows® 8/8.1

•

Microsoft® Windows® 7

•

Microsoft® Windows Vista®

128

This is an Internet version of this publication. © Print only for private use.

Содержание Xperia ZL C6502

Страница 1: ...User guide Xperia ZL C6502 C6503 C6506 ...

Страница 2: ...23 Icons in the status bar 25 Application Overview 27 Downloading applications 29 Downloading applications from Google Play 29 Downloading applications from other sources 29 Internet and networks 30 Browsing the web 30 Internet and MMS settings 30 Wi Fi 31 Sharing your mobile data connection 33 Controlling data usage 34 Selecting mobile networks 35 Virtual private networks VPNs 36 Synchronizing da...

Страница 3: ...going calls 59 Using the call log 59 Forwarding Calls 60 Restricting calls 60 Multiple calls 61 Conference calls 62 Voicemail 62 Emergency calls 62 Contacts 64 Transferring contacts 64 Searching and viewing contacts 65 Adding and editing contacts 66 Adding medical and emergency contact information 67 Favorites and groups 68 Sending contact information 69 Avoiding duplicate entries in the Contacts ...

Страница 4: ...etection 87 Using Smile Shutter to capture smiling faces 87 Adding the geographical position to your photos 88 General camera settings 88 Still camera settings 90 Video camera settings 94 Photos and videos in Album 97 Viewing Photos and Videos 97 Sharing and Managing Photos and Videos 98 Editing photos with the Photo editor application 99 Editing videos with the Movie Creator application 100 Hidin...

Страница 5: ...sing data traffic when traveling 120 Using your device with a car infotainment system 120 Airplane mode 121 Calendar and alarm clock 122 Calendar 122 Alarm and Clock 123 Accessibility 126 Magnification Gestures 126 Large Text 126 Color Correction 126 Hearing Aid Compatibility 126 TalkBack 126 TTY Teletypewriter Mode 127 Slow Talk 127 Support and maintenance 128 Support for your device 128 Computer...

Страница 6: ...Limitations to services and features 138 Legal information 138 6 This is an Internet version of this publication Print only for private use ...

Страница 7: ...e is running you can check it via the Settings menu For more information about software updates see Updating Your Device on the 129 page To check the current software version of your device 1 From your Homescreen tap 2 Find and tap Settings About phone Android version Device overview 7 This is an Internet version of this publication Print only for private use ...

Страница 8: ... connector 13 Second microphone 14 Speaker 15 Port for charger USB cable 16 Camera lens 17 Camera light 18 Strap hole 19 SIM and memory card cover Assembly A protective plastic sheet is attached to the screen You should peel off this sheet before using the touchscreen Otherwise the touchscreen might not function properly 8 This is an Internet version of this publication Print only for private use ...

Страница 9: ...he opening between the SIM and memory card cover and the bottom of the phone then lift up the cover Do not use sharp objects that may damage parts of the phone To Insert the Memory Card and the Micro SIM Card 9 This is an Internet version of this publication Print only for private use ...

Страница 10: ...then release it and draw it out of its slot To remove the memory card 1 Turn off the phone 2 Remove the SIM and memory card cover 3 Press against the edge of the memory card and release it To attach the SIM and memory card cover 1 Place the SIM and memory card cover over the back of the phone so that the top edge of the cover fits into the groove between the SIM and memory card slots and the back ...

Страница 11: ...vices is available on your device when you purchase it like Gmail Google Maps YouTube and the Play Store application which gives you access to the Google Play online store for downloading Android applications To get the most out of these services you need a Google account For example a Google account is mandatory if you want to Download and install applications from Google Play Synchronize email c...

Страница 12: ...t of a computer 3 Plug the other end of the cable into the micro USB port on your device with the USB symbol facing up The notification light illuminates when charging begins 4 When the device is fully charged disconnect the cable from your device by pulling it straight outward Make sure not to bend the connector Use the charger and USB cable provided with the device to ensure faster charging If t...

Страница 13: ...unmark a checkbox or option Enter text using the on screen keyboard Touching and holding Move an item Activate an item specific menu Activate selection mode for example to select several items from a list 13 This is an Internet version of this publication Print only for private use ...

Страница 14: ... in a list or on a web page You can stop the scrolling movement by tapping the screen Locking and Unlocking the Screen When your device is on and left idle for a set period of time the screen darkens to save battery power and locks automatically This lock prevents unwanted actions on the touchscreen when you are not using it When you buy your device a basic screen 14 This is an Internet version of...

Страница 15: ... Home screen The Homescreen is the starting point for using your device It s similar to the desktop on a computer screen Your Home screen can have up to seven panes which extend beyond the regular screen display width The number of Home screen panes is represented by a series of dots at the lower part of the Home screen The highlighted dot shows the pane that you are currently in To go to the Home...

Страница 16: ...2 Flick left or right to browse to the pane that you want to delete then tap Homescreen Settings Use the Home Settings shortcut to adjust some basic settings on your Homescreen For example you can set your Homescreen to auto rotate and adjust the size of icons To Set Your Homescreen to Auto Rotate 1 Touch and hold an empty area on your Homescreen until the device vibrates then tap Home Settings 2 ...

Страница 17: ...ted then drag it to the new location To Add an Application Shortcut to the Homescreen 1 To open the Application screen menu drag the left edge of the Application screen to the right 2 Make sure Custom order is selected under SHOW APPS 3 On the Application screen touch and hold an application icon then drag the icon to the top of the screen The Homescreen opens 4 Drag the icon to the desired locati...

Страница 18: ...d applications window Open a recently used application 2 Favorites bar Use a shortcut to access applications or widgets 3 Recent apps key Open the recently used applications window and the favorites bar 4 Home key Exit an application and go back to the Homescreen 5 Back key Go back to the previous screen within an application or close the application To open the recently used applications window P...

Страница 19: ...e small apps in the favorites bar Touch and hold a small app and drag it to the desired position To remove a small app from the favorites bar 1 Touch and hold a small app then drag it to 2 Tap OK To restore a previously removed small app 1 Open the favorites bar then tap 2 Touch and hold the small app you want to restore then drag it into the favorites bar To add a widget as a small app 1 To make ...

Страница 20: ...dots inward or outward to shrink or expand the widget 3 To confirm the new size of the widget tap anywhere on the Homescreen To move a widget Touch and hold the widget until it magnifies and the device vibrates then drag it to the new location To delete a widget Touch and hold the widget until it magnifies and the device vibrates then drag it to Shortcuts and folders Use shortcuts and folders to m...

Страница 21: ...old an application icon or a shortcut until it is selected then drag and drop it on top of another application icon or shortcut To Add Items to a Folder on the Homescreen Touch and hold an item until it is selected then drag the item to the folder To rename a folder on the Home screen 1 Tap the folder to open it 2 Tap the folder s title bar to show the Folder name field 3 Enter the new folder name...

Страница 22: ...ode takes effect Ultra STAMINA mode Limits your device s functionality for core tasks such as making phone calls and sending SMS messages appears in the status bar once this mode is activated Low battery mode Modifies your device s behavior for example to adjust screen brightness and the screen timeout setting when the battery level drops below a certain percentage appears in the status bar when t...

Страница 23: ...ons and services then mark the relevant checkboxes for the applications that you want to run 6 When you re done tap Done Taking a screenshot You can capture still images of any screen on your device as a screenshot Screenshots you take are automatically saved in Album To Take a Screenshot 1 Press and hold down the power key until a prompt window appears 2 Tap You can also take a screenshot by pres...

Страница 24: ... notification downward Not all notifications are expandable Managing Notifications on the Lockscreen You can set up your device so that only selected notifications get displayed on your lockscreen You can make all notifications and their content accessible hide sensitive content for all notifications or specific apps or choose not to show any notifications at all To Select the Notifications to Dis...

Страница 25: ...ic applications Block Never show notifications for the selected app Priority Priority level notifications appear on the lockscreen above all other notifications Sensitive This option is only available if you set up a PIN password or pattern as your screen lock and selected Show all notification content under the When device is locked setting Notifications for the app appear on your lockscreen but ...

Страница 26: ...chronization is ongoing Problem with sign in or synchronization The Hearing aid function is activated Depending on your service provider network and or region the functions or services represented by some icons in this list may not be available To Manage Status Bar Icons 1 From your Homescreen tap 2 Find and tap Settings Personalization System icons 3 Mark the checkboxes for the system icons that ...

Страница 27: ...r reference purposes only and changes may be made without notice To Block an Application from Sending Notifications 1 From your Homescreen tap 2 Find and tap Settings Sound notification App notifications 3 Select an application 4 Drag the slider beside Block to the right Application Overview Use the Alarm clock application to set various kinds of alarms Use your web browser to navigate and view we...

Страница 28: ...alls by dialing the number manually or by using the smart dial function Optimize settings to suit your own requirements Use the Hangouts application to chat with friends online Identify music tracks that you hear playing in your surroundings and get artist album and other info Use YouTube to share and view videos from around the world Use the Backup and restore application to back up or restore co...

Страница 29: ...apping the application under Settings Apps Downloading applications from other sources When your device is set to allow downloads from sources other than Google Play you can download applications directly from other websites by following the relevant download instructions Installing applications of unknown or unreliable origin can damage your device Only download applications from reliable sources...

Страница 30: ...gs on your device at any time If you change or delete an Internet or MMS setting by mistake download the Internet and MMS settings again If you cannot access the Internet over a mobile network or if multimedia messaging is not working even though the Internet and MMS settings have been downloaded successfully to your device refer to the troubleshooting tips for your device at www sonymobile com su...

Страница 31: ...ant Wi Fi network administrator for more information Available Wi Fi networks may be open or secured Open networks are indicated by next to the Wi Fi network name Secured networks are indicated by next to the Wi Fi network name Some Wi Fi networks do not show up in the list of available networks because they do not broadcast their network name SSID If you know the network name you can add it manua...

Страница 32: ...Wi Fi if it is not already on 2 From your Homescreen tap 3 Find and tap Settings Wi Fi 4 Tap Advanced 5 Drag the slider beside Network notification to the right To view detailed information about a connected Wi Fi network 1 From the Homescreen tap 2 Find and tap Settings Wi Fi 3 Tap the Wi Fi network that you are currently connected to Detailed network information is displayed To add a Wi Fi sleep...

Страница 33: ...ted 6 To stop sharing your data connection drag the slider beside USB tethering to the left or disconnect the USB cable You cannot share your device s data connection and SD card over a USB cable at the same time To Share Your Cellular Data Connection with Another Bluetooth Device 1 Be sure your device and the Bluetooth device are paired with each other and that cellular data traffic is activated ...

Страница 34: ...Portable Wi Fi hotspot settings Configure Wi Fi hotspot 4 Enter the Network name SSID for the network 5 To select a security type tap the Security field 6 If required enter a password 7 Tap Save Controlling data usage You can keep track of the amount of data transferred to and from your device over your mobile data or Wi Fi connection during a given period For example you can view the amount of da...

Страница 35: ...o view information about the amount of data transferred via cellular data connection tap the Mobile tab Selecting mobile networks Your device automatically switches between mobile networks depending on which mobile networks are available where you are You can also manually set your device to use a particular mobile network mode for example WCDMA or GSM Different status icons are displayed in the s...

Страница 36: ... to your virtual private network contact the network administrator of your company or organization If you are using a device with multiple users you may need to log in as the owner that is the primary user to adjust the settings for VPN To add a virtual private network 1 From your Homescreen tap 2 Find and tap Settings More VPN 3 Tap 4 Select the type of VPN to add 5 Enter your VPN settings 6 Tap ...

Страница 37: ...ng with Microsoft Exchange ActiveSync If your company uses a Microsoft Exchange ActiveSync account you can access your corporate email messages calendar appointments and contacts directly on your device After setup you can find your information in the Mail Calendar and Contacts applications To Set Up an EAS Account for Synchronization 1 Be sure to have your domain and server details available as p...

Страница 38: ...uter For more information on how to install the PC Companion on a PC or the Sony Bridge for Mac application on an Apple Mac computer see Computer tools on the 128 page To synchronize with your Outlook contacts using a computer 1 Be sure that the PC Companion application is installed on the PC or the Sony Bridge for Mac application is installed on the Apple Mac computer 2 Computer Open the PC Compa...

Страница 39: ...en move it to the desired position Sound Ringtone and Volume You can adjust the ringtone volume for incoming calls and notifications as well as for music and video playback You can set your device to silent mode and decide how long your device will be in silent mode manually You can also preset when your device will be in silent mode automatically To adjust the ringtone volume with the volume key ...

Страница 40: ...atus bar 2 Tap 3 Under Exceptions in silent mode drag the relevant sliders to the right To Associate Exceptions with Specific Contact Types 1 Press the volume key down until appears in the status bar 2 Tap 3 Find and tap Calls messages from 4 Select an option To Allow Alarms to Sound in Silent Mode 1 Press the volume key down until appears in the status bar 2 Drag the slider beside Allow alarm to ...

Страница 41: ...d against misuse meaning that you have to enter a PIN every time you start your device If you enter the PIN incorrectly more times than the maximum number of attempts allowed your SIM card will become blocked You then need to enter your PUK Personal Unblocking Key and a new PIN Your PIN and PUK are supplied by your network operator To set up a SIM card lock 1 From the Homescreen tap 2 Find and tap...

Страница 42: ... accidentally touch the Home navigation key the screen pinning feature prevents the active game app screen from being minimized You can also use this feature when you lend your device to another person to make it harder for them to access more than one application For example you can lend your device to somebody to take a photo and pin the screen to the Camera application so that the person can t ...

Страница 43: ...y when the screen saver is active To Set when the Daydream Screen Saver Starts 1 From your Homescreen tap 2 Find and tap Settings Display Daydream 3 Drag the slider to the right 4 To activate the Daydream screen saver immediately tap then tap Start now 5 To set automatic activation options tap then tap When to daydream and select an option Screen lock There are several ways to lock the screen The ...

Страница 44: ...Lock Password 1 From your Homescreen tap 2 Find and tap Settings Security Screen lock Password 3 Enter a password then tap Continue 4 Re enter and confirm your password then tap OK 5 Follow the instructions on your device To Activate The Swipe Unlock Function 1 From your Homescreen tap 2 Find and tap Settings Security Screen lock 3 Draw your screen unlock pattern or enter your PIN or password if o...

Страница 45: ...e unlocked while it s connected to it So if you have Bluetooth devices you connect to regularly for example a car speaker or home entertainment system a Bluetooth watch or a fitness tracker you can add them as trusted devices and bypass the added security of a lockscreen to save time This feature is suitable if you re normally in a relatively secure place when you use these devices In some cases y...

Страница 46: ... on your device before you add home or custom locations The exact dimensions of a trusted location are an estimate and may extend beyond the physical walls of your home or other area you have added as a trusted location This feature can keep your device unlocked within a radius of up to 260 feet 80 meters Also be aware that location signals can be replicated or manipulated Someone with access to s...

Страница 47: ...back arrow next to the address then drag the location pin to the desired location and tap Select this location To Remove a Custom Place 1 Make sure location mode is turned on and you are using either the High accuracy or Battery saving setting 2 From your Homescreen tap 3 Find and tap Settings Security Smart Lock Trusted places 4 Select the place you want to remove 5 Tap Delete Keeping Your Device...

Страница 48: ... a later time You can also change the writing language for text input See Personalizing the On Screen Keyboard on page 55 To change the language 1 From the Homescreen tap 2 Find and tap Settings Language input Language 3 Select an option 4 Tap OK If you select the wrong language and cannot read the menu texts find and tap Then select the text beside and select the first entry in the menu that open...

Страница 49: ...there is no change in the voice call sound quality To Minimize Volume Differences Using the Dynamic Normalizer 1 From the Homescreen tap 2 Find and tap Settings Sound notification Audio settings 3 Drag the slider beside Dynamic normalizer to the right Multiple User Accounts Your device supports multiple user accounts so that different users can log in separately to the device and use it Multiple u...

Страница 50: ...calls and SMS to the right To Delete a Regular User Account from Your Device 1 Be sure you are logged in as the owner 2 From your Homescreen tap 3 Find and tap Settings Users 4 Tap beside the name of the user you want to delete then tap Remove user Delete About the Guest User Account If someone just wants to use your device temporarily you can enable a guest account for that user In Guest mode you...

Страница 51: ...he user account you want to switch to The lockscreen for that user account appears When you switch to the guest account tap Start over if you want to wipe the previous session or tap Yes continue to continue the previous session Each user can set their own lockscreen See Screen lock on the 43 page Settings for Multiple User Accounts There are three different types of settings on devices with multi...

Страница 52: ... keyboard is personalized 5 Display numbers and symbols For even more symbols tap 6 Switch between lower case upper case and caps For some languages this key is used to access extra characters in the language To display the on screen keyboard to enter text Tap a text entry field To use the on screen keyboard in landscape orientation When the on screen keyboard is displayed turn the device sideways...

Страница 53: ...p then tap One handed keyboard 3 To move the one handed keyboard to the left or right side of the screen tap or accordingly To return to using the full on screen keyboard tap Phonepad The Phonepad is similar to a standard 12 key telephone keypad It gives you predictive text and multi tap input options You can activate the Phonepad text input method via the keyboard settings The Phonepad is only av...

Страница 54: ...o enter Voice input is an experimental technology from Google and is available for a number of languages and regions To enable voice input 1 When you enter text using the on screen keyboard drag the status bar downwards to open the Notification panel then tap 2 Tap Set up input methods then mark the Google voice typing checkbox 3 On the on screen keyboard tap then tap Keyboard settings 4 Mark the ...

Страница 55: ...de that runs you through the most basic settings to get you started quickly You can select to use other keyboards and switch between keyboards For example you can select the Xperia Chinese keyboard or the Xperia Japanese keyboard To access the on screen keyboard settings 1 When you enter text using the on screen keyboard tap 2 Tap then tap Keyboard settings and change the settings as desired 3 To ...

Страница 56: ...ivate or deactivate the Smart language detection function mark or unmark the Smart language detection checkbox To Select a Keyboard Layout Variant Layout variants for the on screen keyboard may not be available for all writing languages You can select different keyboard layouts for each writing language 1 When you enter text using the on screen keyboard tap 2 Tap then tap Keyboard settings 3 Tap W...

Страница 57: ...te number 3 Dialpad 4 Call button To Open the Dialpad 1 From your Homescreen tap 2 Find and tap 3 If the dialpad does not appear tap To dial a phone number 1 Open the dialpad 2 Enter the phone number then tap To delete a number entered by mistake tap To make a call using the smart dial function 1 Open the dialpad 2 Enter letters or numbers that correspond to the contact you want to call As you ent...

Страница 58: ...ng Call when the Screen is Active In the floating notification that appears at the top of the screen tap ANSWER Instead of answering the call you can go to the main phone application screen by tapping the upper part of the floating notification window Using this method you get more options to manage the call For example you can decide to reject the call with a message To reject an Incoming Call wh...

Страница 59: ...message that you want to edit then make the necessary changes 4 Tap OK Ongoing calls 1 Enter numbers during a call 2 Turn on the loudspeaker during a call 3 Put the current call on hold or retrieve a call on hold 4 Make a second call 5 Mute the microphone during a call 6 End a call To change the ear speaker volume during a call Press the volume key up or down To activate the screen during a call B...

Страница 60: ...turn off call forwarding 1 From your Homescreen tap 2 Find and tap Settings Call Call forwarding 3 Select an option then tap Disable Restricting calls You can block all or certain categories of incoming and outgoing calls If you have received a PIN2 code from your service provider you can also use a list of Fixed Dialing Numbers FDNs to restrict outgoing calls If your subscription includes a voice...

Страница 61: ... activated call waiting you can handle multiple calls at the same time When it is activated you will be notified by a beep if you receive another call To activate or deactivate call waiting 1 From your Homescreen tap 2 Find and tap Settings Call Additional settings 3 To activate or deactivate call waiting tap Call waiting To answer a second call and put the ongoing call on hold When you hear repea...

Страница 62: ... conference 2 Tap next to the participant you want to release To end a conference call During the call tap Voicemail If your subscription includes a voicemail service callers can leave voice messages for you when you can t answer calls Your voicemail service number is normally saved on your SIM card If not you can get the number from your service provider and enter it manually To Enter Your Voicem...

Страница 63: ...y call 2 Enter the emergency number and tap To make an emergency call while the screen is locked 1 From the lock screen drag the phone icon to the right 2 If the active screen lock type is Swipe tap to display the dialpad then enter the emergency number and tap 3 If your screen is locked with a pattern PIN or password tap Emergency call then enter the emergency number and tap 63 This is an Interne...

Страница 64: ... Sony Bridge for Mac application then click Xperia Transfer and follow the relevant instructions to transfer your contacts Transferring contacts using an online account If you sync the contacts in your old device or your computer with an online account for example Google Sync Facebook or Microsoft Exchange ActiveSync you can transfer your contacts to your new device using that account To synchroni...

Страница 65: ...l contacts tap Import all Searching and viewing contacts 1 Search for contacts 2 View more options 3 Contacts Favorites and Groups tabs 4 Edit and view medical and emergency contact information 5 View contact details 6 Jump to contacts starting with the selected letter 7 Add a contact To search for a contact 1 From your Homescreen tap then tap 2 Tap and enter a phone number name or other informati...

Страница 66: ... that you want to edit then tap 3 Edit the desired information 4 When you are done tap Done Some synchronization services do not allow you to edit contact details To associate a picture with a contact 1 From your Homescreen tap then tap 2 Tap the contact that you want to edit then tap 3 Tap and select a method for adding the contact picture 4 After you add the picture tap Done You can also add a p...

Страница 67: ...is locked for example by a PIN pattern or password emergency personnel can still retrieve your ICE information 1 Go back to the main Contacts screen 2 View more options 3 Show your medical and personal information as part of the ICE information 4 Medical information 5 ICE contact list 6 Create new ICE contacts 7 Use existing contacts as ICE contacts To show your medical and personal information as...

Страница 68: ...cked by a security screen lock emergency personnel can only see the phone number of the ICE contacts even if there is other information entered in the Contacts application about the contacts To make your ICE information visible from the security lockscreen 1 From your Homescreen tap then tap 2 Tap ICE In Case of Emergency 3 Tap then tap Settings 4 Mark the ICE in lock screen checkbox Your ICE info...

Страница 69: ...ontacts application If you synchronize your contacts with a new account or import contact information in other ways you could end up with duplicate entries in the Contacts application If this happens you can join such duplicates to create a single entry And if you join entries by mistake you can separate them again later To link contacts 1 From your Homescreen tap then tap 2 Tap the contact that y...

Страница 70: ...if you want to add the contacts to existing contacts on your SIM card or select Replace all contacts if you want to replace the existing contacts on your SIM card To Export All Contacts to a USB Storage Device When you export contacts using this method you must first connect your device to a USB storage device such as a flash drive or an external hard drive using a USB Host adapter cable See Conne...

Страница 71: ... sender 3 View more options 4 Sent and received messages 5 Send a completed message 6 Text entry field 7 Add attachments To Create and Send a Message 1 From your Homescreen tap then find and tap 2 Tap 3 Enter the recipient s name or phone number or other contact information that you have saved about the recipient then select from the list that appears If the recipient is not listed as a contact en...

Страница 72: ... your Homescreen tap then find and tap 2 Tap the conversation you want to open 3 If the message has not been downloaded yet tap and hold the message then tap Download message 4 Touch and hold the file you want to save then select the desired option Organizing your messages To delete a message 1 From your Homescreen tap then find and tap 2 Tap the conversation containing the message you want to del...

Страница 73: ... Outgoing Messages 1 From your Homescreen tap then find and tap 2 Tap then tap Settings 3 Mark or unmark the Delivery report checkbox as desired After the delivery report function is turned on a check mark is displayed in messages that have been successfully delivered Instant messaging and video chat You can use the Google Hangouts instant messaging and video chat application on your device to cha...

Страница 74: ...tap Mail 3 Tap then tap Settings Add account 4 Enter the email address and password then tap Next If the settings for the email account cannot be downloaded automatically complete the setup manually 5 When you are finished tap Next Sending and Receiving Email Messages 1 View a list of all email accounts and recent folders 2 Search for email messages 3 Access settings and options 4 List of email me...

Страница 75: ... the message that you want to forward then tap Forward 2 Enter the recipient s name or email address then select one or more recipients from the drop down list 3 Enter your message text then tap To view an email message attachment 1 Find and tap the email message containing the attachment that you want to view Email messages with attachments are indicated by 2 After the email message opens tap Loa...

Страница 76: ...n select a folder Email account settings To remove an email account from your device 1 From your Homescreen tap 2 Find and tap Mail 3 Press then tap Settings 4 Select the account you want to remove 5 Tap Delete account OK To change the inbox check frequency 1 From your Homescreen tap 2 Find and tap Mail 3 Tap then tap Settings 4 Select the account for which you want to change the inbox check frequ...

Страница 77: ...essages 3 List of email messages 4 Write an email message To Learn More About Gmail When the Gmail application is open drag the left edge of the screen to the right and then find and tap Help 77 This is an Internet version of this publication Print only for private use ...

Страница 78: ...ac Music may not support all music file formats For more information about supported file formats and the use of multimedia audio image and video files download the White Paper for your device at www sonymobile com support Listening to music Use the Music application to listen to your favorite music and audio books 1 Go to the Music home screen 2 Search all songs saved to your device 3 View the cu...

Страница 79: ...n the Music application tap the Album art then tap More about this Online resources related to the song can include videos on YouTube song lyrics and artist information on Wikipedia To Edit Music Information 1 From the Music application tap the Album art then tap Edit music info 2 Edit the information as desired 3 When you are done tap Save To adjust the audio volume Press the volume key To minimi...

Страница 80: ...en the Music homescreen menu 1 From your Homescreen tap then find and tap 2 Drag the left edge of the screen to the right To return to the Music homescreen When the Music homescreen menu is open tap Home When the Music homescreen menu is open tap on the screen to the right of the menu To update your music with the latest information 1 From the Music home screen menu tap Settings 2 Tap Download mus...

Страница 81: ...the playlist To remove a song from a playlist 1 In a playlist touch and hold the title of the song that you want to delete 2 Tap Delete from playlist You might not be able to delete a song that is saved on the memory card or on your device s internal storage To delete a playlist 1 Open the Music homescreen menu then tap Playlists 2 Touch and hold the playlist that you want to delete 3 Tap Delete 4...

Страница 82: ...tap Visualizer 2 Tap the screen to display the controls 3 Tap Theme then select a theme Recognizing music with TrackID Use the TrackID music recognition service to identify a song you hear playing in your surroundings Just record a short sample of the song and you ll get artist title and album info within seconds You can purchase a song identified by TrackID and you can view TrackID charts to see ...

Страница 83: ...mescreen menu The TrackID homescreen menu gives you an overview of all the songs you have recorded and identified using the TrackID service From here you can also view your songs based on current music charts and search history 1 Create an online TrackID profile 2 Open the TrackID application 3 View the search result history 4 View current music charts To delete song from the track history 1 Open ...

Страница 84: ...e frequency band to search for a channel 9 A saved favorite channel 10 Move down the frequency band to search for a channel To listen to the FM radio 1 Connect a headset or a set of headphones to your device 2 From your Homescreen tap 3 Find and tap FM radio The available channels appear as you scroll through the frequency band When you start the FM radio available channels appear automatically If...

Страница 85: ...avorite radio channels To save a channel as a favorite 1 When the radio is open navigate to the channel that you want to save as a favorite 2 Tap 3 Enter a name and select a color for the channel then press Save To listen to a favorite radio channel 1 Tap 2 Select an option To remove a channel as a favorite 1 When the radio is open navigate to the channel that you want to remove 2 Tap then tap Del...

Страница 86: ...left 3 After the camera opens tap To take a photo using the camera key 1 Activate the camera 2 Press the camera key fully down To take a photo by tapping the on screen camera button 1 Activate the camera 2 Point the camera toward the subject 3 Tap the on screen camera button The photo is taken as soon as you release your finger To take a self portrait using the front camera 1 Activate the camera 2...

Страница 87: ...ear 3 Tap 4 Tap Delete to confirm Face detection You can use face detection to bring an off center face into focus The camera automatically detects up to five faces indicated by white frames A colored frame shows which face has been selected for focus Focus is set to the face closest to the camera You can also tap one of the frames to select which face should be in focus To turn on face detection ...

Страница 88: ...ailable so your photo can get geotagged When neither of these two symbols appear geotagging is turned off To Turn on Geotagging 1 From your Homescreen tap 2 Tap Settings Location 3 Tap the on off switch 4 Activate the camera 5 Tap then tap 6 Drag the slider beside Geotagging to the right General camera settings Capturing Mode Settings Overview Superior auto Optimize your settings to suit any scene...

Страница 89: ...oad and follow the instructions to complete the installation Quick Launch Use Quick launch settings to launch the camera when the screen is locked Launch only When this setting is activated you can launch the camera when the screen is locked by pressing and holding down the camera key Launch and capture When this setting is activated you can launch the camera and capture a photo automatically when...

Страница 90: ...y sky Still camera settings To adjust the still camera settings 1 Activate the camera 2 To display all settings tap 3 Select the setting you want to adjust then edit as desired Still camera settings overview Resolution Choose between several resolutions and aspect ratios before taking a photo A photo with a higher resolution requires more memory 13MP 4128 3096 4 3 13 megapixel resolution with 4 3 ...

Страница 91: ...icating that the focus is set The photo is taken when you release your finger Continuous autofocus is off Face detection The camera automatically detects up to five human faces indicated by frames on the screen The camera automatically focuses on the nearest face You can also select which face to focus on by tapping it on the screen When you tap the camera screen a blue frame shows which face is s...

Страница 92: ...d the device steady The stabilizer helps you by compensating for small movements of the hand This setting is only available in Manual capturing mode Preview You can choose to preview photos or videos just after you shoot them Unlimited The preview of the photo or video appears after you shoot it 5 seconds The preview of the photo or video appears for 5 seconds after you shoot it 3 seconds The prev...

Страница 93: ...backlight correction analyzes the image and automatically adjusts it to give you a perfectly lit shot Night portrait Use for portrait photos taken at night or in poorly lit environments Due to the long exposure time the camera must be held still or placed on a stable surface Night scene Use when taking photos at night or in poorly lit environments Due to the long exposure time the camera must be h...

Страница 94: ... in Manual capturing mode Self Timer With the self timer you can record a video without holding the device Use it to record group videos where everyone can be in the video You can also use the self timer if you want to avoid shaking the camera when recording videos On 10 sec Set a 10 second delay from when you tap the camera screen until the video begins to record On 2 sec Set a 2 second delay fro...

Страница 95: ...nes a well balanced exposure by measuring the amount of light striking the image you want to capture Center Adjusts the exposure to the center of the image Average Calculates the exposure based on the amount of light striking the whole image Spot Adjusts the exposure in a very small part of the image that you want to capture This setting is only available in Manual capturing mode Video stabilizer ...

Страница 96: ...rly lit environments Videos of fast moving objects may get blurred Hold your hand steady or use a support Turn off night mode when lighting conditions are good to improve the video quality Beach Use for videos of seaside or lakeside scenes Snow Use in bright environments to avoid overexposed videos Sports Use for videoing fast moving objects Short exposure time minimizes motion blurring Party Use ...

Страница 97: ...lick right to view the previous photo or video If you want to change an application you have chosen as the default to always open videos tap Settings Apps and swipe over to the All tab then select the application and tap CLEAR DEFAULTS under Launch by default If the screen orientation does not change automatically when you turn your device sideways tap Rotate the contents of the screen under Setti...

Страница 98: ...ees up more space on your device See Managing files using a computer on the 133 page You might not be able to copy send or transfer copyright protected items Also some items may not send if the file size is too large To share a photo or video 1 In Album find and tap the photo or video that you want to share 2 Tap the screen to display the toolbars then tap 3 Tap the application that you want to us...

Страница 99: ...n full screen view tap the screen to display the toolbars then tap Edit name tags 2 Tap OK 3 Tap the name of the face that you want to edit 4 Edit the name then tap Done Add as new person Editing photos with the Photo editor application You can edit and apply effects to original photos that you ve taken with your camera For example you can change the light effects After you save the edited photo t...

Страница 100: ... For example you can trim a video to the desired length or adjust the speed of a video After you save the edited video the original unchanged version of the video remains on your device To Trim a Video 1 In Album find and tap the video that you want to play 2 Tap the screen to display the toolbars then tap Trim 3 To move the trim frame to another part of the timeline touch and hold the edge of the...

Страница 101: ...nline images From the Album application you can also add geotags to photos perform basic editing tasks and use methods such as Bluetooth wireless technology and email to share content 1 View photos and videos using the PlayMemories Online service 2 Return to the Album application homescreen to view all content 3 View your favorite photos and videos 4 View all videos saved to your device 5 View you...

Страница 102: ...camera you can tag your photos directly for map viewing at a later stage 1 View geotagged photos in Globe view 2 Search a location on the map 3 View menu options 4 Double tap to zoom in Pinch to zoom out Drag to view different parts of the map 5 A group of photos and or videos geotagged with the same location 6 Thumbnails of the selected group of photos and or videos Tap an item to view it in full...

Страница 103: ...Album 3 Drag the left edge of the Album homescreen to the right then tap Places 4 Tap the photo that you want to view on a globe To change the geotag of a photo 1 When viewing a photo on the map in Album touch and hold the photo until its frame turns blue then tap the desired location on the map 2 Tap OK To change the map view When viewing the map in Album tap then select Classic view or Satellite...

Страница 104: ... screen drag the left edge of the screen to the right to open the Video homescreen menu then find and tap the video that you want to play 3 To display or hide the controls tap the screen 4 To pause playing tap To resume playing tap 5 To rewind drag the progress bar marker to the left To fast forward drag the progress bar marker to the right To play a video on an external device 1 When the video is...

Страница 105: ...ion on 4 Touch and hold the thumbnail for the video then tap Search for info 5 In the search field enter keywords for the video then tap the confirm key on the keyboard All matches are displayed in a list 6 Select a search result then tap Done The download of the information begins You can get information about newly added videos automatically every time the Video application opens if you activate...

Страница 106: ... Creator If no photos or videos are saved on your device no functionality is available when you open the Movie Creator application To turn off Movie Creator notifications 1 From your Homescreen tap 2 Find and tap Movie Creator 3 Tap then tap Settings and deactivate Notifications To disable Movie Creator 1 From your Homescreen tap 2 Find and tap Settings Apps All 3 Find and tap Movie Creator Disabl...

Страница 107: ... screen 3 Select Remote control usage You can select Video Output Size to adjust the size of the output on the TV screen If the TV already has an auto scaling option enabled this setting does not appear under the MHL settings You can also press the yellow button on the TV remote control to open the Notification panel To Disconnect Your Device from a TV Set Disconnect the MHL cable or the MHL adapt...

Страница 108: ...amera on a large screen TV for example Playing files from DLNA Certified devices on your device When you play files from another DLNA Certified device on your device this other device acts as a server In other words it shares content over a network The server device must have its content sharing function enabled and give access permission to your device It also must be connected to the same Wi Fi ...

Страница 109: ...connect to your device 5 A notification appears in the status bar of your device Open the notification and set access permissions for each client device attempting to connect to your device The steps for accessing media on your device using a DLNA client differ between client devices Refer to your client device User guide for more information If your device is inaccessible to a client on the netwo...

Страница 110: ... the photo or video to a client device tap and select Disconnect You can also share a video from the Video application on your device by tapping the video and then tapping To play a music track on a client device using Throw 1 Make sure that you have correctly set up the DMR or DLNA client device and that it is connected to the same Wi Fi network as your device 2 From your Homescreen tap then find...

Страница 111: ...HOCK series wireless controller You can also mirror your device on a TV or other display For more information about Screen Mirroring refer to the relevant section of the User guide To Set up a Connection with a DUALSHOCK 3 Wireless Controller 1 From your Homescreen tap 2 Find and tap Settings Xperia Connectivity DUALSHOCK 3 wireless controller 3 Follow the on screen instructions to pair your contr...

Страница 112: ...aved on the receiving device To share a photo or video with another device using NFC 1 Make sure that both devices have the NFC function turned on and that both screens are active 2 To view photos and videos in your device go to your Homescreen tap then find and tap Album 3 Tap the photo or video that you want to share 4 Hold your device and the receiving device back to back so that the NFC detect...

Страница 113: ...tooth settings and the changes affect all users To Turn on the Bluetooth Function 1 From your Homescreen tap 2 Find and tap Settings Bluetooth 3 Tap the on off switch beside Bluetooth so the Bluetooth function is turned on Your device is now visible to nearby devices and a list of available Bluetooth devices appears Naming your device You can give your device a name This name is shown to other dev...

Страница 114: ... Device 1 From your Homescreen tap 2 Find and tap Settings Bluetooth 3 Under Paired devices tap beside the name of the device you want to unpair 4 Tap Forget Sending and receiving items using Bluetooth technology Share items with other Bluetooth compatible devices such as phones or computers You can send and receive several kinds of items using the Bluetooth function such as Photos and videos Musi...

Страница 115: ...sly between two Xperia devices For example you can use One touch setup to launch the configuration of basic settings for Screen mirroring and Xperia Link Once you ve completed the setup then you only need one touch every time to launch these features The One touch setup function is activated using NFC Other One touch features include Bluetooth and Media Server For more information about the setup ...

Страница 116: ...een 7 am and 9 am you can decide that the FM radio application starts your favorite social networking app opens for example Facebook the ring volume is set to vibrate With Smart Connect you can also manage accessories such as Xperia SmartTags or a watch from the Sony SmartWatch series Refer to the User guide of the specific accessory for more information If you are using a device with multiple use...

Страница 117: ...te To Set Smart Connect to Read out Incoming Text Messages 1 Start the Smart Connect application 2 Tap then tap Settings 3 Mark the checkbox beside Text to speech then confirm activation if necessary If this feature is turned on all incoming messages are read aloud To protect your privacy you may need to turn off this feature if you are using your device in a public place or at work for example Ma...

Страница 118: ...ent services are put together to be viewed and managed Note that when making a payment you must first turn on the NFC function before your device touches a card reader For more information about NFC see NFC on page 111 Mobile payment services may not yet be available in all regions To manage payment services 1 From your Homescreen tap 2 Find and tap Settings Tap pay A list of payment services appe...

Страница 119: ...ap Agree to confirm Improving GPS accuracy The first time you use the GPS function in your device it can take 5 to 10 minutes for your location to be found To help the search make sure you have a clear view of the sky Stand still and don t cover the GPS antenna the highlighted area in the image GPS signals can pass through clouds and plastic but not through most solid objects such as buildings and...

Страница 120: ...n connected you can navigate the apps using the car infotainment system controls Some applications may not be available during MirrorLink connection Also protected data such as videos that are strictly protected under Digital Rights Management DRM is not made available via MirrorLink To connect your device to a car infotainment system Connect your device and the car infotainment system using a USB...

Страница 121: ...ent as long as all this content is saved on your memory card or internal storage You can also be notified by alarms if alarms are activated Turning on Airplane mode reduces battery consumption To Turn on Airplane Mode 1 From your Homescreen tap 2 Find and tap Settings More 3 Drag the slider beside Airplane mode to the right 121 This is an Internet version of this publication Print only for private...

Страница 122: ...device 1 Select a view type and the calendars you want to view 2 Return to the current date 3 Access settings and other options 4 Flick left or right to browse more quickly 5 Agenda for the selected day 6 Add a calendar event To Create a Calendar Event 1 From your Homescreen tap then tap Calendar 2 Tap 3 If you have synchronized your calendar with one or more accounts select the account you want t...

Страница 123: ...ation services are disabled tap Home location then search for the city you want to add For more information about how to enable location services see Using Location Services on the 119 page To change weather forecast settings in the Calendar application 1 From your Homescreen tap then tap Calendar 2 Tap then tap Settings 3 Tap Weather forecast 4 Adjust the settings as desired Alarm and Clock You c...

Страница 124: ...then touch and hold the alarm that you want to delete 2 Tap Delete alarm then tap Yes To Set the Sound for an Alarm 1 Open the Alarm Clock application then tap the alarm you want to edit 2 Tap Alarm sound and select an option or tap and select a music file 3 Tap Done then tap Save To Adjust the Volume Level for an Alarm 1 Open the Alarm clock application then tap the alarm you want to edit 2 Drag ...

Страница 125: ...k application then select the alarm you want to edit 2 Tap Side keys behavior then select the desired behavior of side keys when they are pressed during the alarm 3 Tap Save 125 This is an Internet version of this publication Print only for private use ...

Страница 126: ...isplayed on the screen for users who are color blind or have difficulty distinguishing between colors To Enable Color Correction 1 From your Homescreen tap 2 Find and tap Settings Accessibility Color correction 3 Tap the on off switch 4 Tap Correction mode then select the appropriate color sensitivity Color correction is currently an experimental feature and may affect device performance Hearing A...

Страница 127: ...then double tap OK TTY Teletypewriter Mode The TTY Teletypewriter feature on your device allows people who are deaf hard of hearing or who have speech or language disabilities to communicate using a TTY device or a relay service To Enable TTY Mode 1 From your Homescreen tap 2 Find and tap Settings Call TTY mode 3 Select the applicable TTY mode Slow Talk The Slow talk feature slows down the speech ...

Страница 128: ...ctures to and from your old device Transfer content from your old iPhone Blackberry Android or Sony device using Xperia Transfer Update your device software Back up content on your computer Sync calendars between a computer and your device To use the PC Companion application you need an Internet connected computer running one of the following operating systems Microsoft Windows 10 Microsoft Window...

Страница 129: ...w sonymobile com update If you are using a device with multiple users you must log in as the owner i e the primary user to update the device Insufficient remaining storage capacity may prevent updates Ensure you have sufficient storage capacity before attempting to update To check for new software 1 If you are using a device with multiple users make sure you are logged in as the owner 2 From your ...

Страница 130: ...llation instructions To update your device using a computer 1 Be sure to have the PC Companion application installed on your PC or the Sony Bridge for Mac application installed on your Apple Mac computer 2 Using a USB cable connect your device to the computer 3 Computer Launch the PC Companion application or the Sony Bridge for Mac application After a few moments the computer detects your device a...

Страница 131: ... device is stolen some network providers can use this number to stop the device from accessing the network in your country To view your IMEI number Remove the cover to view your IMEI number Open the phone dialer on your device and enter 06 To View Your IMEI Number via the Device Settings 1 From your Homescreen tap 2 Find and tap Settings About phone Status IMEI information Memory and Storage Your ...

Страница 132: ...ap 2 Find and tap Settings Storage To view the amount of free and used RAM 1 From your Homescreen tap 2 Find and tap Settings Apps Running To clear the memory cache for all applications 1 From your Homescreen tap 2 Find and tap Settings Storage 3 Tap Cached data OK When you clear the memory cache you don t lose any important information or settings To transfer media files to the memory card 1 Make...

Страница 133: ... device To learn more and download the Media Go application go to http mediago sony com enu features USB Connection Modes There are two USB connection modes available for you to use Media transfer mode MTP Use MTP for managing files updating device software and connecting via WLAN This USB mode is used with Microsoft Windows computers MTP is enabled by default Mass storage mode MSC Use MSC for man...

Страница 134: ...videos and other personal content solely on the internal memory of your device If something should happen to the hardware or if your device is lost or stolen the data stored on its internal memory is gone forever It is recommended to use the PC Companion or the Sony Bridge for Mac applications to make backups which save your data safely to a computer that is an external device This method is espec...

Страница 135: ... reset With this application you can back up the following types of data to an SD card or to an external USB storage device that you have connected by the USB Host adapter to your device Contacts Conversations Calendar data Call log Bookmarks To back up content using the Backup and restore application 1 If you are backing up content to a USB storage device make sure the storage device is connected...

Страница 136: ...ation default setting is not available for all applications or services Restarting and resetting your device You can force your device to restart or shut down in situations where it stops responding or won t restart normally No settings or personal data get deleted You can also reset your device to its original factory settings with or without deleting some of your personal data such as music and ...

Страница 137: ...al memory 2 From your Homescreen tap 3 Find and tap Settings Backup reset Factory data reset 4 To delete information such as music and pictures from your internal storage mark the relevant checkbox 5 Tap Reset phone 6 If required draw your screen unlock pattern or enter your screen unlock password or PIN to continue 7 To confirm tap Erase everything Your device does not revert to an earlier softwa...

Страница 138: ...ents to programs and or equipment may be made by Sony Mobile Communications Inc at any time and without notice Such changes will however be incorporated into new editions of this user guide All illustrations are for illustrative purposes only and may not accurately depict the actual device All product and company names mentioned herein are the trademarks or registered trademarks of their respectiv...

Страница 139: ...was obtained from a video provider licensed by MPEG LA to provide MPEG 4 and or AVC video No license is granted or shall be implied for any other use Additional information including that relating to promotional internal and commercial uses and licensing may be obtained from MPEG LA L L C See www mpegla com MPEG Layer 3 audio decoding technology licensed from Fraunhofer IIS and Thomson SONY MOBILE...

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