Customization Repair Instruction Build Swap
1266-2375 Rev 2
Sony Mobile Communications AB – Company Internal
5(8)
Customization Workflow
The primary reason for the customization process is to create a customized unit.
A customized unit is a unit that is ready to ship as a final swap unit.
The second reason for customization is to create “build swap” units and this can be done by selecting
the ‘Service Exchange Unit’ customization script for the particular model.
The instruction steps below refer to the flowchart on previous page.
2.1 Customize Unit
After following the steps in section 1, ‘Emma Login & Script Execution’, you can customize a phone as
follows:
•
look for the Customize script for the desired Sales Item
•
if that script is not available locally, select ‘Server search’ for a complete list of available scripts.
When creating a ‘build swap’ unit, select “LT28 Service Exchange Unit” as the customization
scripts!
•
choose the desired script
•
the application will download all necessary software to run the script and then flash that software to
the phone
•
after successful update, disconnect the phone from the USB Cable
NOTE: For phones with eMMC flash memory (built in “SD card” memory), the only service
which erase this eMMC memory is Service’s “Refurbish” and “Customize”. See also emma
User Guide info. http://emma.extranet.sonyericsson.com/documents/emma_user_guide.pdf
(see “Service Types” and “Aspects of large files”)
In Swap flow, when change a phone from Customer A to Customer B, always use the service
Customization script.
