Verify that your vehicle is outdoors with a clear view of the sky.
Verify that the SiriusXM magnetic mount antenna (aerial) is mounted on a metal surface on the outside of the
vehicle.
Move the SiriusXM antenna (aerial) away from any obstructions.
Inspect the antenna (aerial) cable for damage and kinks.
Consult the SiriusXM Connect Vehicle Tuner installation manual for more information on antenna (aerial)
installation.
Replace the antenna (aerial) if the cable is damaged. SiriusXM products are available at your local car audio
retailer or online at
https://shop.siriusxm.com/all-parts/
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Press Enter to clear the message.
If you have questions about your subscription, please contact SiriusXM.
In the USA, you can activate online or by calling SiriusXM Listener Care:
Visit
Call SiriusXM Listener Care at 1-866-635-2349
For Canadian Subscriptions, please contact:
Visit
Call SiriusXM Customer Care at 1-888-539-7474
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