NWZ-A726B / A728B / A729B.GB.3-294-374-11(1)
Troubleshooting
10
10
Rhapsody Channels
Symptom
Cause/Remedy
No artist information is
displayed in the “Artist
Information” screen.
The artist information may not exist, depending on
the artist.
Though the subscription
has not expired yet, the
message of subscription
expiration notice or
appears.
Your settings for date and time may have been reset
because the battery power was used up.
Connect the player to your computer and
recharge the battery (
page 21), then connect
to Rhapsody service using Best Buy Digital Music
Store (
Cannot search for other
songs, albums, and artists
by the song information of
the currently playing song.
When playing back Rhapsody Channels, this
function is not available.
Display
Symptom
Cause/Remedy
“
” appears for a title.
Characters that cannot appear on the player are
included in the title.
Rename the title with appropriate characters
using the software you used to transfer or
Windows Explorer.
“Unknown” is displayed
for an album or artist
name, etc.
The data has no data information, such as an album
or artist name, etc.
The screen darkens while
displaying a photo.
There was no operation attempted for the time
selected in “Screensaver Timing” (
Press any button.
The screen turns off.
There was no operation attempted for more than 3
minutes while the player was in the pause mode.
Press any button.
There was no operation attempted for the period
you set in “Screensaver Timing” when “Screensaver”
is set to “Blank” (
Press any button.
Set “Screensaver” to other than “Blank.”
“On-Hold Display” is set to “No.”
Slide the HOLD switch to the opposite position
Set “On-Hold Display” to “Yes” (
can play back a video even when the HOLD
function is activated.
A message appears.
See the “Messages” (
Continued
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