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Troubleshooting
To make and receive calls
•
Achieve optimal HAC performance of
the phone by opening the phone to
make or receive a call.
Troubleshooting
Some problems will require you to call
AT&T.
For more support go to
www.sonyericsson.com/support
.
Common questions
Master reset
If you select
Reset settings
, the
changes that you have made to
settings will be deleted.
If you select
Reset device
, in addition
to your changes to settings, all
contacts, messages, personal data,
and content that you have
downloaded, received or edited will
also be deleted.
To reset the phone
1
From standby select
Menu
>
Settings
> the
General
tab >
Master reset
.
2
Select an option.
3
Follow the instructions that appear.
I cannot charge the phone or battery
capacity is low
The charger is not properly connected
or the battery connection is poor.
Remove the battery and clean the
connectors.