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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before contacting VAIO-Link.

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Computer

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System Security

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Battery

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Built-in MOTION EYE Camera

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Internet

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Pad

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Keyboard

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Floppy Disks

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PC Cards

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Audio/Video

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Содержание VGN-SZ70M/B

Страница 1: ...N User Guide Personal Computer V G N S Z s e r i e s ...

Страница 2: ...ource 22 Using the Battery Pack 23 Shutting Down Your Computer Safely 29 Using Your VAIO Computer 30 Using the Keyboard 31 Using the Touch Pad 33 Using Special function Buttons 34 Using the Built in MOTION EYE Camera 35 Using the Optical Disc Drive 36 Using PC Cards 45 Using the ExpressCard Module 49 Using the Memory Stick Media 53 Using Other Memory Cards 59 Using the Internet 62 ...

Страница 3: ... a Universal Serial Bus USB Device 97 Connecting a Printer 100 Connecting an i LINK Device 101 Connecting to a Network LAN 103 Customizing Your VAIO Computer 105 Selecting Performance Modes 106 Setting the Password 107 Using Fingerprint Authentication 114 Using Trusted Platform Module TPM 122 Setting Up Your Computer with VAIO Control Center 129 Using VAIO Status Monitor 130 Using the Power Saving...

Страница 4: ...era 154 On Handling Floppy Disks 155 On Handling Discs 156 On Using the Battery Pack 157 On Using Headphones 158 On Handling Memory Stick Media 159 On Handling the Hard Disk 160 On Handling the Memory Card Adapter 161 On Updating Your Computer 162 Troubleshooting 163 Computer 165 System Security 173 Battery 174 Built in MOTION EYE Camera 176 Internet 179 Networking 181 Bluetooth Technology 184 Opt...

Страница 5: ...one 197 Mouse 198 Speakers 199 Touch Pad 201 Keyboard 202 Floppy Disks 203 PC Cards 204 Audio Video 206 Memory Stick Media 207 Peripherals 208 Docking Station 209 Support Options 210 Sony Support Information 210 e Support 211 Trademarks 213 ...

Страница 6: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Страница 7: ...ness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual the or marks are not specifi...

Страница 8: ...Guide Contains solutions to common problems and computer malfunctions an explanation of how to make a backup copy of your data and recover your computer system and sources of support information Regulations Warranty EULA and Service Support Contains Sony guarantee conditions safety regulations modem regulations wireless LAN regulations wireless WAN regulations Bluetooth regulations end user softwa...

Страница 9: ...3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language To go to Web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online specifications describe the hardware an...

Страница 10: ...elp and Support Windows Help and Support is a comprehensive resource for practical advice tutorials and demonstrations to help you learn to use your computer Use the Search feature Index or table of contents to view all Windows Help resources including those that are on the Internet To access Windows Help and Support click Start and Help and Support Or go to Windows Help and Support by pressing an...

Страница 11: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Страница 12: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Страница 13: ...is section describes how to get started using your VAIO computer Locating Controls and Ports page 14 About the Indicator Lights page 20 Connecting a Power Source page 22 Using the Battery Pack page 23 Shutting Down Your Computer Safely page 29 ...

Страница 14: ...from those illustrated in this manual due to variations in specifications It may also vary in some countries or areas Front A Built in MOTION EYE camera page 35 B Built in microphone monaural C Built in MOTION EYE camera indicator page 20 D LCD screen page 150 E Built in speakers stereo F Keyboard page 31 G Touch pad page 33 H Fingerprint sensor page 114 On selected models only ...

Страница 15: ... E WWAN Wireless WAN indicator page 20 F Bluetooth indicator page 20 G S1 S2 buttons page 34 H STAMINA mode indicator page 20 I Performance selector switch page 106 J SPEED mode indicator page 20 K WIRELESS switch page 63 L Num lock indicator page 20 M Caps lock indicator page 20 N Scroll lock indicator page 20 O Power button On selected models only ...

Страница 16: ...16 n N Getting Started Back A DC IN port page 22 B SIM card slot C Battery connector page 23 D Air vent E Security slot On selected models only ...

Страница 17: ...indicator page 20 C Manual eject hole page 188 D Drive eject button page 36 E ExpressCard 34 slot page 49 F Hi Speed USB USB 2 0 ports 1 page 97 G Network Ethernet port page 103 H Modem port page 62 I WWAN antenna 2 page 63 1 Support high full low speeds 2 On selected models only ...

Страница 18: ...nes jack page 87 C Air vent D i LINK IEEE 1394 S400 port page 101 E Monitor VGA port page 89 F PC Card slot page 45 G PC Card release button page 48 H Memory Stick indicator page 20 I Memory Stick slot page 54 Your computer supports Duo size Memory Stick media only ...

Страница 19: ...19 n N Getting Started Bottom A Docking station connector page 79 B Air vents ...

Страница 20: ...built in MOTION EYE camera is in use Optical disc drive Illuminates when data is read from or written to the optical disc media When the indicator is off the optical disc media is not being used STAMINA mode Illuminates when the computer is in STAMINA mode to conserve battery power SPEED mode Illuminates when the computer is in SPEED mode to provide faster performance Hard disk drive Illuminates w...

Страница 21: ... differently depending on the program you are using and does not work with all programs Bluetooth technology Illuminates when the WIRELESS switch is set to ON and Bluetooth technology is enabled Wireless LAN Illuminates when the wireless LAN functionality is enabled Wireless WAN Illuminates when the wireless WAN functionality is enabled On selected models only Indicator Functions ...

Страница 22: ...rd into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time p...

Страница 23: ...computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide the battery pack into the battery compartment until it clicks into place ...

Страница 24: ... to AC power and has a battery pack installed it uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony batteries designed for this model When installing another kind of battery the battery will not be charged and the computer will not function ...

Страница 25: ...ry pack charges When the battery pack charges close to the maximum charge level you selected with the battery care function the battery indicator turns off To select your desired maximum charge level with the battery care function see To use the battery care function page 27 Charge the battery pack as described in this manual from your first battery charge Battery indicator light status Meaning On...

Страница 26: ... the battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your dat...

Страница 27: ... battery care function to reduce battery degradation 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Double click Power Management and Battery Care Function 3 Click to select the Enable Battery Care Function check box 4 Select the desired maximum charge level 5 Click OK ...

Страница 28: ...n and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide and hold the battery release latch 2 and slide the battery pack away from the computer ...

Страница 29: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 30: ... Touch Pad page 33 Using Special function Buttons page 34 Using the Built in MOTION EYE Camera page 35 Using the Optical Disc Drive page 36 Using PC Cards page 45 Using the ExpressCard Module page 49 Using the Memory Stick Media page 53 Using Other Memory Cards page 59 Using the Internet page 62 Using Wireless LAN WLAN page 63 Using the Bluetooth Functionality page 70 ...

Страница 31: ...re Functions Fn F2 speaker switch Turns on and off the built in speakers and the headphones Fn 2 F3 F4 volume Adjusts the volume level To increase the volume press Fn F4 and then M or or keep pressing Fn F4 To decrease the volume press Fn F3 and then m or or keep pressing Fn F3 Fn 8 F5 F6 brightness control Adjusts the LCD brightness of your computer screen To increase lighting intensity press Fn ...

Страница 32: ...he location and size of software windows may change when the screen view is magnified or the standard view is restored because pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 Hibernate Provides for the lowest level of power consumption When you e...

Страница 33: ...ions Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right e...

Страница 34: ...elp and Support and the S2 button toggles among your computer screen an external display and simultaneous output to both The default button assignments may be different from the above In such a case you can change the assignments in the window for changing the S button assignments To display this window press and hold either button or launch and navigate through VAIO Control Center See the help fi...

Страница 35: ...e shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera When capturing an image in a dark place click Start All Programs VAIO Camera Capture Utility and VAIO Camera Capture Utility to start VAIO Camera Capture Utility Click the Camera button to display the Properties window and select the Lo...

Страница 36: ...is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place ...

Страница 37: ...tly Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Страница 38: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Страница 39: ...scs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data to BD R Vers...

Страница 40: ...TE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices ci...

Страница 41: ...nti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction Before using your software application to burn discs make sure you exit and close all other applications Do not place your computer into either of the power saving modes while using the preinstalled software or any disc burning softwa...

Страница 42: ...not place your computer into either of the power saving modes while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play ...

Страница 43: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Страница 44: ...lay the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how to use the software s...

Страница 45: ...your computer Inserting a PC Card Your computer is delivered with a slot protector in the PC Card slot Remove the slot protector before you use the slot Some PC Cards or their functions may not be compatible with your computer You do not need to shut down your computer before inserting or removing a PC Card ...

Страница 46: ... it out of the slot 4 Insert the PC Card into the PC Card slot with the front label facing upward 5 Gently push the PC Card into the slot all the way to the end The PC Card is automatically detected by your system The Safely Remove Hardware icon appears on the taskbar Insert the PC Card slot protector to protect against debris entering the slot when not using a PC Card Before moving your computer ...

Страница 47: ...ed Restart your system to correct the problem While the card is inserted your computer may not enter Hibernate mode but Sleep mode We recommend that you remove the card if you want the computer to enter Hibernate mode Make sure you use the latest software driver provided by the PC Card manufacturer Do not force a PC Card into the slot It may damage the connector pins If you have difficulty inserti...

Страница 48: ...ardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the hardware device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push the PC Card release button so that the release button pops out 9 Push the PC Card release button ...

Страница 49: ...meras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34mm wide or ExpressCard 54 54mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 module ...

Страница 50: ...ule To insert an ExpressCard module 1 Push the ExpressCard slot protector to pop it out 2 Gently take hold of the ExpressCard slot protector and pull it out of the slot 3 Hold the ExpressCard module with the arrow facing upward and pointing toward the ExpressCard slot 4 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot Insert the ExpressC...

Страница 51: ...er If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Страница 52: ...k the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push i...

Страница 53: ...latest information about the Memory Stick media visit the Memory Stick Web site at http www memorystick com en Your computer has been tested and found compatible with Sony branded Memory Stick media with capacity of up to 8 GB that are available as of September 2007 However not all Memory Stick media that meet the same specifications as the compatible media are guaranteed of compatibility Insertin...

Страница 54: ... into the slot until it clicks into place The Memory Stick media is automatically detected by your system and the contents on the Memory Stick media are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick media icon Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging ...

Страница 55: ...AIO Computer To view the contents on the Memory Stick media 1 Click Start and Computer to open the Computer window 2 Double click the Memory Stick media icon to view the list of data files saved in the Memory Stick media ...

Страница 56: ...ia make sure that it does not contain your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick media icon and select Format 4 Click Restore device defaults The s...

Страница 57: ...N Using Your VAIO Computer 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Страница 58: ...the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick indicator is on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Страница 59: ... memory card media that meet the same specifications as the compatible media are guaranteed of compatibility The MagicGate feature of the Memory Stick media and the Memory Stick PRO media is not supported As for the Memory Stick PRO media only Sony branded media is recommended to use with the Memory Stick Adaptor SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up...

Страница 60: ...Insert any one of the memory cards 2 to the memory card adapter 1 Make sure to insert a memory card into the memory card adapter in the correct direction to avoid possible damage to the memory card adapter 2 See Inserting an ExpressCard Module page 50 to insert the memory card adapter into the ExpressCard slot ...

Страница 61: ...remove a memory card from the memory card adapter See Removing an ExpressCard Module page 52 to remove the memory card adapter from the ExpressCard slot Then firmly grasp the extended part of the memory card and carefully pull it out of the memory card adapter ...

Страница 62: ...omputer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To ...

Страница 63: ...a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It uti...

Страница 64: ...vices is also used by other various devices Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices such interference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of ...

Страница 65: ... or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected by default If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Страница 66: ...mation on the VAIO Smart Network software see the help file on the software 2 Click the button next to or above your desired wireless option s in the VAIO Smart Network window 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a connection or network on the left pane The Set up a connection or network window appears 6 Select an option to...

Страница 67: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Страница 68: ...t Network software see the help file on the software 3 Click the button next to or above your desired wireless option s in the VAIO Smart Network window 4 Right click or on the taskbar and select Connect to a network 5 Select the desired access point and click Connect For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be between 8 and 63 al...

Страница 69: ...LAN Communication To stop wireless LAN communication Click the button next to or above the WLAN icon in the VAIO Smart Network window Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss ...

Страница 70: ...ange in open space To start Bluetooth communications 1 Turn on the WIRELESS switch The Bluetooth indicator lights up If the VAIO Smart Network window is not displayed on the desktop follow these steps 1 Click Start All Programs and VAIO Control Center 2 Double click Network Connections and VAIO Smart Network For information on the VAIO Smart Network software see the help file on the software 2 Cli...

Страница 71: ... same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performanc...

Страница 72: ...n used by third party companies As general characteristics of Bluetooth technology connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor performance of the devices Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you...

Страница 73: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Страница 74: ...d using the Bluetooth functionality search for Bluetooth information using Windows Help and Support To open Windows Help and Support click Start and Help and Support Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window ...

Страница 75: ...tor light blinks in red and green 3 Click Start Control Panel Hardware and Sound and Bluetooth Devices The Bluetooth Devices window appears 4 Click Add on the Devices tab The Add Bluetooth Device Wizard window appears 5 Click to select the My device is set up and ready to be found check box and click Next The wizard searches for Bluetooth devices in range and lists available devices if any 6 Selec...

Страница 76: ...IO Computer To disconnect the headset from your computer 1 Click Start Control Panel Hardware and Sound and Bluetooth Devices The Bluetooth Devices window appears 2 Select the headset icon and select Disconnect 3 Click OK ...

Страница 77: ...g Station page 78 Connecting External Speakers page 87 Connecting an External Display page 88 Selecting Display Modes page 92 Using the Multiple Monitors Function page 94 Connecting an External Microphone page 96 Connecting a Universal Serial Bus USB Device page 97 Connecting a Printer page 100 Connecting an i LINK Device page 101 Connecting to a Network LAN page 103 ...

Страница 78: ...ation can be powered only through the AC adapter supplied with your computer Do not unplug the AC adapter from the docking station and the AC outlet while using the docking station this may cause data damage or hardware malfunctions A DC IN indicator Illuminates when the docking station is powered B IN USE indicator page 83 C UNDOCK button page 83 D DC IN port page 79 E Network Ethernet port 1000B...

Страница 79: ...on Use the AC adapter supplied with your computer Do not move your computer while attached to the docking station this may detach the docking station and cause damage to both units 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable connected to the AC adapter 2 into the DC IN port 3 on the doc...

Страница 80: ...80 n N Using Peripheral Devices 4 Slide open the docking station connector cover on the bottom of the computer ...

Страница 81: ...81 n N Using Peripheral Devices 5 Align the rear bottom corners of the computer with the guides on the docking station ...

Страница 82: ...82 n N Using Peripheral Devices 6 Gently push down the computer until it clicks into place 7 Turn on the computer ...

Страница 83: ...ss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your computer from the doc...

Страница 84: ... you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode returns the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode make sure to place your computer off the docking station Use of the computer still on the docking station may cause unstable operations ...

Страница 85: ...85 n N Using Peripheral Devices 2 Lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer ...

Страница 86: ...rns off and then lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer It is extremely important to close the docking station connector cover after disconnecting your computer from the docking station If the cover is left open dust may get inside and damage the computer To disconnect the docking station completely from AC power un...

Страница 87: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Страница 88: ... an External Display You can connect an external display not supplied to your computer For example you can use the computer with a computer display or a projector Connect the power cord of your external display after connecting all other cables ...

Страница 89: ...o the monitor VGA port 3 a on the computer or on the docking station 3 If you want to connect a TFT DVI monitor plug the display cable not supplied into the DVI D port on the docking station DVI D stands for Digital Visual Interface Digital It is a type of DVI connector that supports only digital video signals no analog video signals It has 24 pins A DVI I Digital Visual Interface Integrated conne...

Страница 90: ...a the optional docking station To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the ...

Страница 91: ...ing station To connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the display cable and the audio cable into the jack and port on the projector 6 ...

Страница 92: ...ch display to be used as the primary monitor when an external display desktop monitor etc is connected to your computer If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 94 for more information ...

Страница 93: ...l display or projector Before turning on your computer turn on the external display When using the NVIDIA video controller SPEED mode 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Select the display setup option under Display 5 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer scree...

Страница 94: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Страница 95: ...lization The Display Settings window appears 3 Right click the number 2 monitor and select Attached 4 Click OK At the confirmation prompt click Yes For selecting a video controller see Selecting Performance Modes page 106 You can also change one of the S button assignments to activate the Multiple Monitors mode with the corresponding S button To change the S button assignments press and hold any S...

Страница 96: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Страница 97: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Страница 98: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Страница 99: ... is off skip steps 1 to 8 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating ...

Страница 100: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Страница 101: ...ver the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your software fo...

Страница 102: ...uter and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connection ...

Страница 103: ... network Ethernet port on the computer or the optional docking station and the other end to your network For detailed settings and devices needed to connect to the network ask your network administrator Your computer can be connected to the network with the default settings When your computer is attached to the optional docking station you need to select which network Ethernet port to use Follow t...

Страница 104: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Страница 105: ...Sony software and utilities etc Selecting Performance Modes page 106 Setting the Password page 107 Using Fingerprint Authentication page 114 Using Trusted Platform Module TPM page 122 Setting Up Your Computer with VAIO Control Center page 129 Using VAIO Status Monitor page 130 Using the Power Saving Modes page 131 Managing Power with VAIO Power Management page 136 Configuring Your Modem page 138 P...

Страница 106: ...performance mode with the performance selector switch you must restart your computer to place it into the selected mode A window appears to prompt you for computer restart STAMINA mode Uses the Intel Graphics Media Accelerator to conserve battery power SPEED mode Uses the NVIDIA video controller to provide faster performance You can find the current performance mode by the lit indicator on either ...

Страница 107: ...l as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Make sure not to forget the password Write down your password and ke...

Страница 108: ...select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security Press the space bar to change the setting from Disabled to Enabled 6 Press the or key to select E...

Страница 109: ...key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to selec...

Страница 110: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Страница 111: ...word and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key t...

Страница 112: ...ngerprint sensor and you have set the Windows password in conjunction with the fingerprint authentication functionality you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 114 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3...

Страница 113: ...ssword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that...

Страница 114: ...r password entry when logging onto Windows Power on Security feature page 119 If you have set the power on password page 107 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick Web site access page 120 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password pr...

Страница 115: ... after the repair work the fingerprint templates will be lost You will have to enroll them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liabilities for any defects arising out of your data maintenance and management Before disposing of your computer or transferring it to a third person it is strongl...

Страница 116: ...ingerprints can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power on Security feature You can also select the finger of which fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Fingerprints and Initial...

Страница 117: ...117 n N Customizing Your VAIO Computer If you have failed to enroll a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Страница 118: ... slow Let the fingerprint sensor take about one second to scan your fingerprint You may not be able to enroll and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Enroll more than one fingerprint in case of inability to recognize the fingerprint Up to 10 fingerprints can be enrolled per person Note that up to 21 fingerprints can be enrolled ...

Страница 119: ...ount you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log on screen appears For detailed information on logging onto Windows click Start All Programs Protector Suite QL and Help to read the help file Power on Security feature If you have set the power on passwor...

Страница 120: ...nauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information on using the File Safe feature click Start All Programs Protector Suite QL and Help to read the help file Using the Application Launcher The application launch...

Страница 121: ... read the help file Erasing the Enrolled Fingerprints Before disposing of your computer or transferring it to a third person it is strongly recommended you erase the fingerprint data enrolled on the fingerprint sensor after erasing the data stored on your hard disk drive To erase the enrolled fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen ap...

Страница 122: ...ta Be sure to write down the passwords and keep them safe and private from other people Be sure to make backup copies of the latest emergency recovery archive file emergency recovery token file password reset token file and personal secret file and keep them safe and private from other people before sending your computer for repair The data stored in the TPM that is embedded on the motherboard may...

Страница 123: ...kup now check box is displayed after the setup select the check box and update the backup files The restore process using the backup files may fail if you do not set up the automatic backup operations The maintenance and management of TPM protected data must be carried out at your own risk Sony assumes no liabilities for any defects arising out of your data maintenance and management ...

Страница 124: ...functionality has been enabled in user initialization process With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are invisible by default Folders containing basic user keys and others C username All Users Infineon TPM Software 2 0 BackupData C us...

Страница 125: ...rfolder Documents Security Platform window Storage folder for automatic backup data Default folder name SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file Token file for restoring the TPM configuration Default file name SPEmRecToken xml Default path Removable media FD USB memory etc Key and certificate backup file Default file name SpBackupArchive xml Default pat...

Страница 126: ...them Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them Password reset token file Default file name SPPwdResetToken xml Default path Removable media FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc ...

Страница 127: ...able for Change TPM State 4 Press the or key to select Exit select Exit Setup and then press the Enter key 5 After your system restarts click Execute in the Physical Presence Operations window Before enabling the TPM be sure to set the power on password to protect against unauthorized modification of the TPM configuration If the TPM is enabled it will take longer before the VAIO logo appears due t...

Страница 128: ...onal Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenance an...

Страница 129: ...AIO Control Center 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file on VAIO Control Center Some of the control items will not be visible if you open VAIO Control Center a...

Страница 130: ...vices in the VAIO Status Monitor window To display the VAIO Status Monitor window 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Double click System Information and VAIO Status Monitor The VAIO Status Monitor window appears You can change the settings for certain items in the VAIO Status Monitor window To change the settings select the desired item and ...

Страница 131: ...er you should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state of...

Страница 132: ...ep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of data you should save your data frequently To return to Normal mode Press any key If you press and hold the power button for more than four seconds y...

Страница 133: ...Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Страница 134: ...into Hibernate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time t...

Страница 135: ...computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Computer with VAIO Control Center page 129...

Страница 136: ...a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management functionality is added to the Windows Power Options Properties To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select...

Страница 137: ... Control Center window and then double click VAIO Power Management Viewer To change the power scheme Select the desired power scheme from the drop down list on VAIO Power Management Viewer To view performance with the power scheme modified with VAIO Power Management When both VAIO Power Management and VAIO Power Management Viewer are running VAIO Power Management Viewer shows performance with the ...

Страница 138: ...e and Modem Options The Location Information window appears 4 Enter the required information and then click OK The Phone and Modem Options window appears 5 Select your location on the Dialing Rules tab 6 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 7 Check the country regio...

Страница 139: ...k that your modem is listed on the Modems tab If your modem is not listed click Add and follow the wizard 10 Click Apply OK Your modem is configured Before applying new country settings make sure your phone cable is disconnected from your computer ...

Страница 140: ...ck Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Double click Security and Hard Disk Drive Protection Settings The VAIO HDD Protection window appears 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For more information open the help file from the VAIO HDD Protection window VAIO HDD Protection ...

Страница 141: ... product warranty period we recommend that You should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online specifications Contact VAIO Link ...

Страница 142: ...e procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is battery pack or AC adapter and from any telecommunication links networks or modems befor...

Страница 143: ...uter and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To avoid in...

Страница 144: ...n the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Страница 145: ...145 n N Upgrading Your VAIO Computer 6 Grasp the insulation sheet 1 tab and flip open the sheet The insulation sheet is equipped for module protection Do not pull it so hard as to damage the sheet ...

Страница 146: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 8 Remove the new memory module from its packaging ...

Страница 147: ...rboard Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not damage the insulation sheet equipped for module protection 10 Replace the memory module compartment cover 11 Tighten the screws on the bottom of the computer 12 Reinstall the battery pack and turn on the computer ...

Страница 148: ...r 2 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 3 Double click the System Information icon under the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Страница 149: ...ing the Power Source page 151 On Handling Your Computer page 152 On Using the Built in MOTION EYE Camera page 154 On Handling Floppy Disks page 155 On Handling Discs page 156 On Using the Battery Pack page 157 On Using Headphones page 158 On Handling Memory Stick Media page 159 On Handling the Hard Disk page 160 On Handling the Memory Card Adapter page 161 On Updating Your Computer page 162 ...

Страница 150: ...images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Avoid rubbing the LCD scr...

Страница 151: ...udden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outle...

Страница 152: ...puter in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfuncti...

Страница 153: ...s brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly ...

Страница 154: ...f the built in MOTION EYE camera regardless of your computer s power state as it may cause a malfunction of the camera The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MOTION EYE camera with a blower brush or a soft brush If the cover is extremely dirty ...

Страница 155: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Страница 156: ...olvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Страница 157: ...ot be charged and the computer will not function While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using your computer for...

Страница 158: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Страница 159: ... media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media and Memory Stick Adaptors out of reach of children There is a risk of swallowing...

Страница 160: ...eful when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Страница 161: ...r as a label Do not bend drop or apply strong shock to the memory card adapter Do not disassemble or modify the memory card adapter Do not let the memory card adapter get wet Do not use or store the memory card adapter in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the mem...

Страница 162: ...tion Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 3 Click Start All Programs VAIO Update 3 and VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be connected to t...

Страница 163: ... before contacting VAIO Link Computer page 165 System Security page 173 Battery page 174 Built in MOTION EYE Camera page 176 Internet page 179 Networking page 181 Bluetooth Technology page 184 Optical Discs page 188 Display page 192 Printing page 196 Microphone page 197 Mouse page 198 Speakers page 199 Touch Pad page 201 Keyboard page 202 Floppy Disks page 203 PC Cards page 204 Audio Video page 20...

Страница 164: ...164 n N Troubleshooting Memory Stick Media page 207 Peripherals page 208 Docking Station page 209 ...

Страница 165: ...t is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reconnect the AC adapter and then press the power button to turn on your computer Condensation may cause your c...

Страница 166: ...lect the Exit tab and then press the F9 key At the confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact VAIO Link What should I do if the power indicator Green lights but my screen remains blank Follow these steps 1 Press and hold the power button for more than fou...

Страница 167: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Страница 168: ...d Restart 4 If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This issue could be due to the battery pack not being installed properly To resolve this issue turn off your computer and remove th...

Страница 169: ...uter s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears If you enter a wrong power o...

Страница 170: ... contact VAIO Link to reset it A reset fee will be charged Why does it take time before my computer starts If the firewall of Norton 360 is active it may take some time before the desktop screen appears due to network security checkups If the TPM is enabled it will take longer before the VAIO logo appears due to security checks at computer startup Why doesn t my screen turn off when the time selec...

Страница 171: ...ey to select the drive of which boot device order you want to change 5 Press the key or the Shift keys to change the boot device order Your computer will boot from the drive with the highest boot device order 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the USB flop...

Страница 172: ... recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right click Computer and select Manage The Computer Management window appears 2 Click Disk Management under Storage on the left pane The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row on the center pane ...

Страница 173: ...nternet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the latest...

Страница 174: ...uses AC power even if the battery pack is installed When should I recharge the battery pack When the battery level falls below 10 When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and should ...

Страница 175: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 134 for information on how you can manually activate Hibe...

Страница 176: ... does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See On Using the Built in MOTION EYE Camera page 154 Why do ca...

Страница 177: ...tween lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g LightSource Flickness etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The vide...

Страница 178: ...art Control Panel Hardware and Sound and Device Manager 2 Double click Imaging devices 3 Right click the device name for your camera and click Update Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE cam...

Страница 179: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Страница 180: ...ot connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is not ...

Страница 181: ...s under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskba...

Страница 182: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily o...

Страница 183: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 181 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Страница 184: ...evice is also connected to other devices it may not appear on the Devices tab in the Bluetooth Devices window or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information If ...

Страница 185: ...he data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already communicating with another Bluetooth device it may not be found or it may not be able to comm...

Страница 186: ... your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment What should I do if my computer becomes unstable when I use a Bluetooth audio device Your computer may become unstable if you change a sound output device to a Blueto...

Страница 187: ...vailable to a user with a standard user account on your computer Log onto the computer as a user with administrator rights Why can t I connect to a Bluetooth device with a PAN If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User PANU mode you cannot connect to the device with a PAN Why can t I use the Bluetooth devices when I switch a us...

Страница 188: ...optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see On Handling Discs page 156 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer Right click the optical disc drive icon and select Eject If none of the above options work ins...

Страница 189: ...ons If you are playing a disc and cannot hear sound do any of the following Check if the volume is turned off or minimized by the Fn F2 or Fn F3 keys respectively Right click the volume icon on the taskbar and click Open Volume Mixer to check the settings Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections bet...

Страница 190: ...a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your computer do not use the computer for at least one hour...

Страница 191: ... R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some bra...

Страница 192: ...Power Saving Modes page 131 for more information Make sure your computer is securely plugged into a power source and turned on Make sure the power indicator shows the power is on If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 23 for more information If the display mode is set to the external display press the ...

Страница 193: ...be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value ...

Страница 194: ...wer plan 3 Click Change advanced power settings The Power Options window appears 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display remains blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Contr...

Страница 195: ...ol Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options The Appearance Settings window appears 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Страница 196: ... saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Properties 4 Click the Ports tab 5 Click to cancel the Enable bidirecti...

Страница 197: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Страница 198: ...re application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not ...

Страница 199: ...e sure your speakers are designed for computer use If your speakers have a muting button set the button to off The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Press the Fn F4 keys to turn up the volume loud enough to hear sound If your speakers require external power make sure the speakers are connected to a power sou...

Страница 200: ...p loud enough and the audio option is enabled The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Press the Fn F4 keys to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar If Audio Modem is disabled on VAIO Power Management power scheme settings enabl...

Страница 201: ...g press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the ...

Страница 202: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num ...

Страница 203: ...Wait for the LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make s...

Страница 204: ...mally before does not work you may need to install the most recent driver software Follow these steps 1 Click Start and Control Panel 2 Click System and Maintenance 3 Click System 4 Click Device Manager on the left pane The Device Manager window appears 5 Double click the device name for the PC Card to display the properties window 6 Select the Driver tab and click Update Driver Why doesn t my com...

Страница 205: ... Make sure you are inserting the card correctly See Inserting a PC Card page 45 for more information You may not be able to use some PC Cards or some functions of the PC Card on your computer See the manual that came with your PC Card for more information ...

Страница 206: ...a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating...

Страница 207: ...at a Memory Stick media page 56 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images fro...

Страница 208: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Страница 209: ...DOCK button or select Undock Computer from the Start menu When any device inserted or connected to the docking station is in use you cannot disconnect your computer from the docking station Save unsaved data exit applications using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station Make sure to return to the original log on...

Страница 210: ... If you have any problem with the computer you can access the VAIO Link Web site for troubleshooting Go to http www vaio link com e Support This interactive part of our Web site http www vaio link com allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Li...

Страница 211: ...AIO Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an e mail with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the e mail You are now ready to create your first case You can access the e...

Страница 212: ...rom Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an e mail notifying you that your case has been updated ...

Страница 213: ... are trademarks or registered trademarks of Intel Corporation Microsoft Windows Vista Windows Media Center Edition MS Works Microsoft Office 2008 Trial Microsoft Office Ready 2008 and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Ad...

Страница 214: ...ut notice The ExpressCard word mark and logos are owned by the PCMCIA and any use of such marks by Sony Corporation is under license Other trademarks and trade names are those of their respective owners SD Logo is a trademark SDHC Logo is a trademark MultiMediaCard is a trademark of MultiMediaCard Association xD Picture Card is a trademark of Fuji Photo Film Co Ltd All other names of systems produ...

Страница 215: ... 2008 Sony Corporation n ...

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