What do I do if the pointer doesn't move when I use the mouse?
Make sure another mouse is not installed.
If you are playing a disc, press the
Ctrl
+
Alt
+
Delete
keys simultaneously to stop playback and restart the computer.
If you still cannot use the pointer, restart the computer. You can restart the computer three different ways:
Press the
Windows
key
, and press
U
. When the
Turn Off Computer
window appears, press
R
.
Press the
Ctrl
+
Alt
+
Delete
keys simultaneously. When the
Windows Task Manager
window appears, press the
Alt
key to highlight the menu bar, and press the
Right Arrow
key
to select
Shut Down
. Press
Enter
, and then press
R
.
Press and hold the power button. When the computer turns off, press the power button again to restart the
computer.
If you are using a wireless optical mouse:
Confirm that the supplied AA batteries are properly installed.
Press the
CONNECT
button on the mouse and the computer to reestablish the connection between the two
devices.
Verify the infrared receiver on the computer's front panel is free of obstructions that may prevent proper operation.
Avoid using radio-controlled toys or equipment, CB radios, and other wireless devices in the area near your wireless
mouse. These devices may cause interference, causing your mouse to stop working properly.
Do not place metal furniture near your computer or wireless mouse, as this may create interference, causing your
mouse to stop working properly.
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