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Troubleshooting
Network Media Receiver
About connecting to a server
Cannot connect to a server
❑
Make sure the VAIO computer(s) are turned on.
❑
Make sure the network settings are configured correctly.
❑
Confirm the following, if applicable to your network environment:
❑
A crossover cable is used for a direct connection between the Network Media Receiver and a single VAIO computer.
❑
The network switch or the router device is turned on (see the information supplied with your network switch or router device
for details).
❑
The router device is turned on
before
turning on the Network Media Receiver.
❑
The Network Media Receiver, network switch, or router device are properly connected using the appropriate network cables*.
❑
If using a router device, the Network Media Receiver and the VAIO computer have been configured to obtain the IP address
automatically.
❑
The correct server name appears in the
Select a server
screen (the
Select a server
screen lists all current and previous
servers connected to the Network Media Receiver). If the server still does not appear in the
Select a server
screen, turn off
the Network Media Receiver and disconnect then reconnect the AC adapter. Turn on the Network Media Receiver again and
check that the server appears in the
Select a server
screen.
❑
To use the automatic resume feature**, the VAIO computer must be in
Standby
or
Hibernate
mode.
❑
Verify that the IP address of the Network Media Receiver is obtained properly. If using a router device, the Network Media
Receiver and the VAIO computer must be configured to obtain the IP address automatically. If
Obtain the IP address
automatically
is specified in the
IP Address
screen, an IP address is shown in the
IP Address
screen.
❑
VAIO Media Integrated Server
is running.
❑
The VAIO computer may have become unstable. Turn off and restart the VAIO computer.
* Use network cables that support 100BASE-TX or 10BASE-T.
** The Network Media Receiver automatically brings the VAIO computer out of
Standby
or
Hibernate
mode.