Troubleshooting
What should I do if I cannot play Blu-ray Disc media?
!
This Q & A entry applies to selected models only. See the online specifications to find out the type of your optical disc drive, and then
Reading and
to find out about the supported disc media.
You may not be able to play some Blu-ray Disc contents on your computer. To play such contents, download and install the
latest updates for
WinDVD BD
using
VAIO Update
.
To download and install the updates on the computer, it must be connected to the Internet. For information on how to connect
the computer to the Internet, see
Using the Internet
What should I do if I cannot write data to CD media?
❑
Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
❑
Stop using the keyboard.
❑
If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.