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VAIO Computer Quick Start

Troubleshooting........................................41

Troubleshooting Your Computer.............................. 42
Troubleshooting the LCD Screen ............................. 44
Troubleshooting the Mouse and Touchpad .............. 45

Getting Help...............................................47

Support Options ........................................................ 48

Index...........................................................49

Andes_Quick_Start.book Page 4 Thursday, August 1, 2002 11:30 AM

Содержание VAIO PCG-NVR Series

Страница 1: ...VAIO Computer Quick Start PCG NVR Series Andes_Quick_Start book Page 1 Thursday August 1 2002 11 30 AM ...

Страница 2: ...Andes_Quick_Start book Page 2 Thursday August 1 2002 11 30 AM ...

Страница 3: ... Up Your VAIO Computer 13 Locating Controls and Ports 14 Connecting a Power Source 19 Turning On Your Computer 25 Turning Off Your Computer 26 Software and Support Information 27 Software Overview 28 Software Support Information 29 Using the Recovery CDs 33 Application and System Recovery CDs 34 Using Your Recovery CDs 35 Andes_Quick_Start book Page 3 Thursday August 1 2002 11 30 AM ...

Страница 4: ...oubleshooting 41 Troubleshooting Your Computer 42 Troubleshooting the LCD Screen 44 Troubleshooting the Mouse and Touchpad 45 Getting Help 47 Support Options 48 Index 49 Andes_Quick_Start book Page 4 Thursday August 1 2002 11 30 AM ...

Страница 5: ...urchase of the Sony VAIO computer Sony has combined leading edge technology in audio video computing and communications to provide you with state of the art personal computing Andes_Quick_Start book Page 5 Thursday August 1 2002 11 30 AM ...

Страница 6: ...f today s advanced multimedia programs games and entertainment software Microsoft Windows operating system Your computer is equipped with a Microsoft Windows operating system Communications Access popular online services send and receive e mail browse the Internet and use fax features For a complete description of the specifications of your VAIO computer see the VAIO Computer Specifications suppli...

Страница 7: ...y unit Rechargeable Battery Compact Woofer Bay unit Weight Saver Do not store anything inside the weight saver Items stored in the weight saver may break or make it difficult to remove the weight saver from the multipurpose bay 3 5 Floppy Disk Drive Bay unit Power Cord Andes_Quick_Start book Page 7 Thursday August 1 2002 11 30 AM ...

Страница 8: ...e installed software programs for your computer To access this file open the VAIO User Guide and click the specifications link on the Welcome page Software CD Microsoft WordPerfect Enables you to reinstall Microsoft WordPerfect to your VAIO computer if the application becomes corrupted or is erased Recovery CDs Application Recovery CD s Enables you to reinstall individual programs and device drive...

Страница 9: ...Unpacking Your Computer 9 Other Packet containing special product offers Limited Warranty card Andes_Quick_Start book Page 9 Thursday August 1 2002 11 30 AM ...

Страница 10: ...port and click VAIO User Guide About Adding Memory Depending on the configuration you purchased your computer may accept additional memory modules For information about installation procedures refer to the online VAIO Computer User Guide and print those relevant steps The specifications supplied with your computer online or printed depending on the configuration you purchased lists the amount of i...

Страница 11: ...r setting up an existing account Setting up your Internet connection 1 Click Start point to All Programs Accessories Communications and click New Connection Wizard The Location Information screen appears 2 Follow the on screen instructions and click OK The Phone and Modem Options screen appears 3 Select the location from where you are dialing and click OK The New Connection Wizard appears Location...

Страница 12: ...VAIO Computer Quick Start 12 4 Follow the on screen instructions New Connection Wizard Andes_Quick_Start book Page 12 Thursday August 1 2002 11 30 AM ...

Страница 13: ...mputer This section describes all the controls and ports on your computer how to connect your computer to a power source and how to start and turn off your computer Andes_Quick_Start book Page 13 Thursday August 1 2002 11 30 AM ...

Страница 14: ...ay screen 7 Hard disk indicator 2 Speakers 8 Memory Stick media indicator 3 Keyboard 9 Left and right buttons 4 Touchpad 10 Num Lock indicator 5 Power indicator 11 Caps Lock indicator 6 Battery indicator 12 Scroll Lock indicator Andes_Quick_Start book Page 14 Thursday August 1 2002 11 30 AM ...

Страница 15: ... Telephone jack 4 Volume dial control 8 i LINK IEEE 1394 S400 port Only connect 10BASE T and 100BASE TX cables to the Ethernet port Do not connect any other type of network cable or any telephone line Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the port To connect the unit to the network contact ...

Страница 16: ...act Woofer Bay unit or the internal Ten Key Bay unit 2 Power button 6 Battery bay 3 CD RW DVD Combo Drive 7 Center Jog Dial Control and Back button 4 Eject button There is a ventilation slot located on the left side of the back panel Do not cover the ventilation slot when your computer is on Andes_Quick_Start book Page 16 Thursday August 1 2002 11 30 AM ...

Страница 17: ... parallel port 2 USB port 5 VGA monitor port 3 Serial port 6 Air vent There is a ventilation slot located on the left side of the back panel Do not cover the ventilation slot when your computer is on Andes_Quick_Start book Page 17 Thursday August 1 2002 11 30 AM ...

Страница 18: ...VAIO Computer Quick Start 18 Bottom 1 Reset button 2 Release switch 3 Tilt stands Andes_Quick_Start book Page 18 Thursday August 1 2002 11 30 AM ...

Страница 19: ...re the AC outlet with other power consuming equipment such as a copy machine or shredder You can purchase a power strip with a surge protector This device prevents damage to your computer caused by sudden power surges such as those that may occur during an electrical storm Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug ...

Страница 20: ...e AC adapter supplied Do not use any other AC adapter Using battery power You can use the battery as a power source The battery that comes with your computer is not fully charged at the time of purchase To insert and charge the battery 1 Push the battery bay cover down to open it The battery bay cover swings out but does not detach Battery bay Andes_Quick_Start book Page 20 Thursday August 1 2002 ...

Страница 21: ...indicator flashes in a double blink pattern as the battery charges 3 When the battery is 85 percent full the battery indicator turns off This process takes several hours when your computer is using AC power Inserting the battery To charge the battery completely continue charging for an additional hour See Displaying Battery Information in the online VAIO Computer User Guide for more information Ba...

Страница 22: ...ttery in the battery bay Battery Indicator Light Status Description On The computer is using battery power Single blink The battery is running out of power Double blink The battery is charging Off The computer is using AC power Battery indicator Andes_Quick_Start book Page 22 Thursday August 1 2002 11 30 AM ...

Страница 23: ...C power and has a battery in the battery bay it uses power from the AC outlet Keep the battery in the computer while it is directly connected to AC power The battery continues to charge while you are using the computer If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery or turn off your computer and insert a fully charged battery Removing the...

Страница 24: ...in the sun Battery life is shorter in a cold environment This is due to decreased battery efficiency at low temperatures Charge the battery at temperatures between 50 F and 80 F 10 C to 30 C Lower temperatures require a longer charging time While the battery is in use or being discharged the battery heats up This is normal and is not cause for concern Keep the battery away from all sources of heat...

Страница 25: ...wer and battery indicators turn on if you are using battery power 3 If necessary adjust the brightness controls for the LCD display as follows To increase brightness press Fn F5 To decrease brightness press Shift Fn F5 Opening the Computer Power button If you hold the power button down for more than four seconds the computer turns off LCD lock lever Power indicator Power button Andes_Quick_Start b...

Страница 26: ...s Disconnect USB devices 2 Press the Crtl Alt Delete keys simultaneously The Windows Task Manager screen appears 3 Click Shut Down and select Turn Off To avoid potential loss of data follow these steps to turn off your computer Respond to any prompts warning you to save documents During a period of inactivity you can conserve battery life by using Standby mode See Controlling Power Consumption in ...

Страница 27: ...te as soon as you turn it on For more information on the software installed on your computer see the VAIO Computer Specifications To access this file open the online VAIO Computer User Guide and click the specifications link on the Welcome page Andes_Quick_Start book Page 27 Thursday August 1 2002 11 30 AM ...

Страница 28: ...ess EarthLink Inc EverQuest Sony Online Entertainment Inc MovieShaker Sony Electronics Inc PC Cillin 2000 Trend Micro Inc PicoPlayer Sony Electronics Inc Quicken 2002 New User Edition Intuit Inc QuickTime Apple Computer Inc RealPlayer RealNetworks Inc Smart Capture Sony Electronics Inc SonicStage Sony Electronics Inc Sony ScreenBlast ACID Sony Pictures Digital Entertainment Sony ScreenBlast Sound ...

Страница 29: ...rquest com e mail eqtech soe sony com telephone 858 831 9143 hours M F 8 30 A M 5 30 P M Pacific time Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 Support from 1 888 4 SONY PC is free of charge for 90 days after the original date of purchase hours 7 days a week 24 hours a day Web site http www antivirus com pc cillin support telephone 510 859 0308 900 820 8324 Support ...

Страница 30: ... M Pacific time Web site http www apple com telephone 800 275 2273 hours M F 6 A M 6 P M Pacific time Web site http service real com rjoptions html e mail http service real com help call html online email form Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 Support from 1 888 4 SONY PC is free of charge for 90 days after the original date of purchase hours 7 days a week 2...

Страница 31: ... WordPerfect Office 2002 Standard Corel Corp Web site http www intervideo com telephone 510 651 0888 Web site http www corel com telephone 613 274 0500 hours M F 8 30 A M 7 30 P M eastern time Andes_Quick_Start book Page 31 Thursday August 1 2002 11 30 AM ...

Страница 32: ...VAIO Computer Quick Start 32 Andes_Quick_Start book Page 32 Thursday August 1 2002 11 30 AM ...

Страница 33: ...CDs This section provides you with details on your Sony Application Recovery and System Recovery CDs Application and System Recovery CDs Using Your Recovery CDs Andes_Quick_Start book Page 33 Thursday August 1 2002 11 30 AM ...

Страница 34: ...ronics Inc This CD enables you to reinstall individual software programs and device drivers if they become corrupted or are erased System Recovery CD s Sony Electronics Inc This CD enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased This CD restores your computer to its original factory settings so user data and software p...

Страница 35: ...ith the Application Recovery CD s 1 Turn on your computer If your computer is already on close all open programs 2 When the Windows desktop appears insert Sony Application Recovery CD No 1 into your computer s optical drive The Application Recovery utility loads automatically 3 Click OK in the VAIO welcome window The Sony Application Recovery Program window appears 4 Double click the Software fold...

Страница 36: ... location in the search 9 Insert Application Recovery CD No 1 into the optical drive 10 Click Browse The Browse For Folder dialog box appears 11 Click to open the ARCD folder and then open the drivers folder 12 Click the folder name of the device in which you want to reinstall and click OK The Hardware Update Wizard appears 13 Click Next 14 Select the driver location that you selected in Step 12 a...

Страница 37: ...for more information The System Recovery CD s contains a backup copy of all the software originally installed on your hard disk drive It can be used only to recover the hard disk of the computer you purchased System Recovery options Default System Drive Recovery All data on Drive C is deleted The factory default settings and software programs are restored on this drive only Change Partition Size A...

Страница 38: ...ctions to complete the recovery process If your computer does not start from the Recovery CD 1 Press the power button and hold it for more than four seconds to turn off the computer 2 Turn on the computer When the Sony logo is displayed press the F2 key The BIOS setup menu screen appears 3 Press the Right Arrow to select the Exit menu 4 Press the Down Arrow to select Get Default Values and press E...

Страница 39: ... to automatically complete recovery of your system Your system may include one or more System Recovery CDs If you have more than one System Recovery CDs insert the first CD to run the System Recovery program You are prompted to insert the second CD once the information from the first CD has been installed The recovery process takes from 30 to 60 minutes to complete Andes_Quick_Start book Page 39 T...

Страница 40: ...VAIO Computer Quick Start 40 Andes_Quick_Start book Page 40 Thursday August 1 2002 11 30 AM ...

Страница 41: ...n problems you may encounter when using your computer Many problems have simple solutions so try these suggestions before you visit the Sony Computing Support Web site at http www sony com pcsupport Andes_Quick_Start book Page 41 Thursday August 1 2002 11 30 AM ...

Страница 42: ... cause the computer to malfunction If this occurs do not use the computer for at least one hour Remove the battery from the computer unplug the power cord and plug it in again then turn on the power My computer starts but a BIOS error is displayed When the battery is low on power it may not start your system properly The message Press F1 to resume F2 to setup appears at the bottom of the screen Fo...

Страница 43: ...rs 6 Press the Right Arrow key to select the Exit menu 7 Press the Down Arrow key to select Get Default Values and then press Enter The message Load default configuration now appears 8 Select Yes and press Enter 9 Make sure Exit Save Changes is selected and then press Enter The message Save configuration changes and exit now appears 10 Select Yes and press Enter The computer restarts If your compu...

Страница 44: ...omputer by pressing the Ctrl Alt Delete keys at the same time The Windows Task Manager dialog box appears and you can restart the computer from the Shut Down menu Unplug the computer from the AC adapter and remove the battery from your computer Troubleshooting the LCD Screen My LCD screen is blank Make sure the computer is plugged into a power source and is turned on Make sure the power indicator ...

Страница 45: ...ps 1 Press the Windows key 2 Press the U key to select Turn Off Computer and then wait at least four seconds 3 Press the R key to restart your computer If your touchpad is interpreting a single tap as a double click adjust the button assignments Follow these steps 1 Press the Windows key to display the Start menu 2 Press the Up Arrow key to select Control Panel and press Enter 3 Press the Tab key ...

Страница 46: ...lt Delete keys simultaneously The Windows Task Manager dialog box appears and you can restart the computer from the Shut Down menu If you cannot restart your computer as previously described press and hold the power button for more than four seconds to turn off the computer If the pointer does not move while playing a disc press the Ctrl Alt Delete keys simultaneously to stop playback and restart ...

Страница 47: ...es you with several support resources to answer questions about your VAIO computer or the preinstalled software Refer to these resources in the order they are listed Andes_Quick_Start book Page 47 Thursday August 1 2002 11 30 AM ...

Страница 48: ... Your computer comes preinstalled with Microsoft Windows For operating system support you can access Microsoft customer support at http support microsoft com directory 4 VAIO Support Agent You can find VAIO Support Agent by clicking Start and selecting Help and Support Using advanced diagnostic technology Sony s VAIO Support Agent runs scheduled protections of your programs network settings and ot...

Страница 49: ...d ports 14 online support 48 shutting down 26 starting 25 computer features 6 locating controls and ports 14 memory 10 online support 48 opening 25 registering 10 shutting down 26 starting 25 unpacking 7 user guide 10 connecting Internet 11 power source 19 controls locating 14 D DC In 19 F features 6 G getting help 47 H help 47 I i LINK 15 inserting battery 20 Internet connecting 11 L LCD lock lev...

Страница 50: ...CDs 35 registering your computer 10 restoring data 35 S shutting down 26 software overview 28 support information 29 Sony Service Center 31 starting computer 25 startup problems 26 support software 29 Sony 47 System Recovery CD 37 T technical support 47 touchpad troubleshooting 45 troubleshooting 41 LCD 44 mouse and touchpad 45 shutting down 26 startup 26 turning on computer 25 U unpacking 7 V ven...

Страница 51: ...Andes_Quick_Start book Page 51 Thursday August 1 2002 11 30 AM ...

Страница 52: ...http www sony com vaio 52 Printed in Japan Sony Electronics Inc 4 664 901 01 Andes_Quick_Start book Page 52 Thursday August 1 2002 11 30 AM ...

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