Getting Help
About Sony’s Support Options
Sony Notebook Computer Us
er G
u
ide
69
n N
Other sources of information
❑
The online help files that accompany your pre-installed software contain
instructions on using the software.
❑
VAIO-Link: if you have any problem with your computer, you can contact VAIO-
Link by telephone, fax or e-mail (see your Customer Service Guide for addresses
and phone numbers). Before calling VAIO-Link, try to solve the problem by
reading your User Guide (troubleshooting chapter) or the manuals and helpfiles
for the peripherals or software.
❑
The Sony e-mail support service answers your questions by electronic mail. Just
send your question in an e-mail message and a Customer Service Analyst will
send you a reply with the answer.
To send a question to Sony e-mail support, please refer to the instructions in your
Customer Service Guide.