Sony Notebook Computer User Guide
70
My microphone doesn’t work
If you are using an external microphone, check that the microphone is
plugged into the Microphone connector. See “External Microphone” on
page 60 for details.
About modem
My modem (PC card) doesn’t work
❏
Check that your PC card is properly inserted in your computer (label
side facing up).
❑
Check your PC card modem has been detected by the system. See
“PC card modem” on page 44.
❑
Check that the phone line is plugged into your PC card. See “PC card
modem” on page 44 for details.
❑
Check that the phone line is working. You can check the line by
plugging in an ordinary phone and listening for a dial tone.
❑
Check that the phone number the program is dialing is correct.
❑
If you connect a GSM phone, make sure that the programming of the
supplied PC card is compatible with it: use the supplied card loader
to re-program it (refer to your card’s user manual).
❑
Check that the software you are using is compatible with the
provided PC card (refer to your software user manual).
❑
Make sure that the driver selected in your communication software is
matching the programming of your PC card (refer to your
communication software user manual).
My modem connection is slow
Many factors influence modem connection speed, including telephone
line noise or compatibility with telephone equipment (such as fax
machines or other modems). If you think your modem is not connecting
properly to other PC-based modems, fax machines, or your Internet
Service Provider, check the following:
❑
Have your phone company check that your phone line is free from
any line noise.
❑
If your problem is fax-related, check that there are no problems with
the fax machine you are calling and that it is compatible with fax
modems.
❑
If you are having a problem connecting with your Internet Service
Provider, check that the ISP is not experiencing technical problems.
