Getting Help
73
Using the Product Recovery CD-ROM
The following sections describe how to use the Recovery CD-ROM.
The Product Recovery CD-ROM allows you to perform:
❏
A full system recovery
❏
An application recovery
❏
A manual reinstallation of device drivers
You may need to recover the entire contents of your hard drive, in case of
a serious system crash. In this instance, perform a system recovery.
If you encounter a problem with your computer, probably caused by a
badly configured system, reinstalling an individual device driver may
solve the problem.
Another problem could be that a pre-installed application doesn't work
properly anymore. Reinstalling the appropriate application should fix the
problem. Consequently, you should perform an application recovery.
Performing a System Recovery.
Use this option only when your system is seriously damaged. For
example: Windows 98 does not work anymore, or your PC behaves
abnormally... The system recovery will completely reinstall the originally
configured system on your PC.
!
The PCGA-CD5 CD-ROM drive must be connected to the computer to use the
System Recovery CD. If you purchased another model, please refer to your
retailer for more detailed information.
You can only use this Recovery CD-ROM on the Sony notebook you purchased and not on
any other Sony PC or other manufacturer's PC!
!
Applying a system recovery means that you will lose all your data stored on the
hard drive. Therefore, before applying a system recovery, save your data stored
on the hard disk to an external disk. If this is not possible under Windows 98,
try to save your data from the DOS-prompt to a floppy.
!
CAUTION: ensure that your computer is connected to AC (not the batteries)
before you attempt a System Recovery.
!
CAUTION: when the recovery is performed, you must remove the recovery CD-
ROM from the drive before restarting the computer. If the CD-ROM is still in the
drive, you will restart a recovery process.
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