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Troubleshooting >
Bluetooth Technology
Why can't I use the services supported by the connected Bluetooth device?
Connection is only possible for services also supported by the computer with the Bluetooth function. See
Windows Help and
Support
for more information.
Can I use a device with Bluetooth technology on airplanes?
With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and
airplanes, may have restrictions on use of Bluetooth devices to avoid radio interference. Check with facility staff to see if use
of the Bluetooth function on the computer is permitted.
Why can't I use the Bluetooth function when I log onto my computer as a user with a
standard user account?
The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer
as a user with administrative rights.
Why can't I use the Bluetooth devices when I switch users?
If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching
users. To log off your system, click
Start
, the arrow next to the
Shut down
button, and
Log off
.
Why can't I exchange business card data with a mobile phone?
The business card exchange function is not supported.
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