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Troubleshooting

13

Troubleshooting

Before you call for service, please check the problems 
and solutions described below. If you cannot solve the 
problem, contact the nearest SONY authorized dealer.

Problem

Solution

First few prints 
spotted with 
small dots.

New paper roll just installed?

t

If a new roll of paper has just been 
loaded, paper dust may cause white 
spots in printed images. Press the FEED 
button and hold it down to feed about 
15~20 cm (6~8 in.) and then release.

Print job does not 
start.

Paper does not feed.

t

Power switched on?

t

Printer connected correctly?

t

Paper out?

Alarm sounds.

t

Thermal head overheated? A high 
density print job, i.e. printing all 
black, could cause the thermal head 
to overheat. When overheated, the 
EMPTY lamp flashes. Cancel the 
print job and allow the printer to 
cool.

t

Paper loaded correctly?

Paper feeds but printing does not start.

t

Printer paper loaded with the wrong 
side up? (page 7)

Paper Jams

Jammed paper visible?

t

Press the OPEN button to open the 
paper door, and then gently pull the 
jammed paper out of the printer.

Condensation collected in printer?

t

If the printer has just been brought 
into a warm room from a cold loca-
tion, condensation may have formed 
inside the printer. Switch the printer 
off and let it set for an hour or two 
(until it warms to room temperature), 
then try printing again.

Printouts dirty.

Thermal head dirty?

t

Use the head cleaning sheet provided 
with the printer to clean the thermal 
head. (page 10)

Printer halts dur-
ing continuous 
black printing.

When printing 15 or more pictures contain-
ing solid black areas, the thermal head pro-
tection circuit may shut down the printer to 
prevent the thermal head from overheating.

t

Stop printing and allow the thermal head 
to cool.

Содержание UP-D895MD

Страница 1: ...nstructions for Use Read all of these instructions carefully These instructions describe how to use this product correctly and safely and provide precautions about how to avoid accidental damage to the printer 2001 Sony Corporation UP D895MD ...

Страница 2: ...mer or connected via an additional protective earth terminal to system ground unless it is certified according to Standard IEC60601 1 Patient Area 3 The leakage current could increase when connected to other equipment 4 This equipment generates uses and can radiate frequency energy If it is not installed and used in accordance with the instruction manual it may cause interference to other equipmen...

Страница 3: ...ement to match the size of the paper Margin Settings Possible Smaller margins can be set to allow printing more images with one roll of paper Error Alarm Function To prevent errors an alarm buzzer tells you when you make a mistake Easy Paper Loading Free access to the door panel allows you to drop paper into the printer for easy loading Table of Contents Getting Started Part Names and Functions 4 ...

Страница 4: ...oor While a print job is in progress press to cancel the print job F F F F Paper cutter Cuts the paper as each image is printed G G G G USB connector 5 Connects to a computer or another USB peripheral device with a USB cable H H H H DIP SW 6 Select the image mode I I I I AC IN connector Connects the AC power cord provided with the printer J J J J PAPER TYPE switch Selects the printer paper Select ...

Страница 5: ...inter and the computer The printer is provided with a USB interface that can be connected to any computer equipped with a USB interface Follow the connection procedures described in the computer manual Make sure that the interface cable is connected securely at both ends The printerdriversoftwareprovidedwiththe printeris not suitable for using the printer connected to a network Operation of the pr...

Страница 6: ...EED switch Selects the paper feed method for after printing ON Feeds extra blank paper between prints OFF Feeds less paper between prints to conserve paper or when printing multiple pictures on the same sheet More pictures can be printed on one sheet but because there is so little space between printed pictures you must press the FEED button before cutting the paper B B B B H H H H RESERVED switch...

Страница 7: ...re is not higher than 30 C 86 F Store printed pictures in a polypropylene pouch or between sheets of paper that contain no plastic Do not store printed pictures where they will be exposed to direct sunlight or high humidity Do not store printed pictures near volatile liquids or allow the prints to contact any organic volatile liquid cellophane tape or any compound of vinyl chloride To prevent fadi...

Страница 8: ...irt or dust cannot be used for printing 4 Close the paper door and press on it to shut it Notes Make sure that the paper is loaded straight If it is skewed this could cause the paper to jam If you did not pull out enough paper at Step3 without pulling on the paper press the FEED button on the operation panel to feed some more paper out of the printer Remove label and pull out 15 20 cm about 6 8 in...

Страница 9: ...rinter on The power lamp lights 2 Confirm that the EMPTY lamp is off If it is on load paper 3 Execute the print job with the software application Canceling a Print Job To cancel a print job in progress press the OPEN button or the FEED button Feeding Paper To feed paper press the FEED button The printer will continue to feed paper as long as you hold down the FEED button Do not attempt to pull pap...

Страница 10: ...s Avoid locations near radiators or air ducts or places subject to direct sunlight or excessive dust humidity mechanical shock or vibration Provide adequate air circulation to prevent heat build up Do not place the printer on surfaces such as rugs blankets etc or near materials such as curtains and draperies If the printer is subjected to wide and sudden changes in temperature such as when it is m...

Страница 11: ...ect When you hear the buzzer release the FEED button 6 Press the OPEN button to open the paper door and then remove the cleaning sheet 7 Close the paper door Note Use the cleaning sheet to clean the thermal head only when required Frequently cleaning the thermal unnecessarily could damage the thermal head Insert into the groove above the slide switch inside the paper tray Cleaning sheet provided P...

Страница 12: ...er only Accessories provided Thermal head cleaning sheet K 1 Printer driver Instructions for Use K 1 Ferrite core K 2 Before Using this Printer K 1 Service Contact List K Software License K 1 Media label K 1 USB Interface Data transmission UniversalSerialBusSpecificationRev 1 0 Standard USB Interface Connector Pin Assignment The design and these specifications are subject to change without prior n...

Страница 13: ...job and allow the printer to cool tPaper loaded correctly Paper feeds but printing does not start tPrinter paper loaded with the wrong side up page 7 Paper Jams Jammed paper visible tPress the OPEN button to open the paper door and then gently pull the jammed paper out of the printer Condensation collected in printer tIf the printer has just been brought into a warm room from a cold loca tion cond...

Страница 14: ...Sony Corporation ...

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