Warranty and after-sales service
Warranty card
This product comes with a warranty card. Receive one at the time of purchase.
Please keep it in a safe place after filling in all needed information and confirming
relevant details. The warranty period is one year from the date of purchase.
After-sales service
Checking out the conditions beforehand when this unit is not
working properly
Refer to this operating instructions again and confirm the conditions.
Contacting a service representative if the conditions persist
Contact the retailer where you purchased the product or a Sony service
representative in your area listed on the attached "Information on service and
inquiry".
Repairing during the warranty period
Repairing during the warranty period will be based on the description of the
warranty. Please read the warranty card for details.
Repairing after the warranty period
Repair will be done upon request with a service charge if the repair can maintain
the proper functionality of this unit.
The holding period of the parts
Sony retains performance parts for repair (parts needed to maintain the proper
functionality of the product) of a stereo system for 8 years after the manufacture
has been discontinued.
This holding period of the parts is a period when repair can be done. Even when
the holding period has elapsed, there may be cases where repair can still be done
depending on the conditions subject to repair. For more information, please
contact the retailer where you purchased the product or a Sony service
representative in your area.
Please provide the following information when you make an
inquiry.
• Model name: SS-F7700
• Conditions of failure: Be as detailed as possible.
• Date of purchase
Specifications
Type
Bass-reflex 3-way speaker system, Anti-magnetic type
Speaker unit
Woofer (for low-frequency sound) 100 mm x 2 cone type
Mid-range (for mid-frequency sound) 100 mm cone type
Tweeter (for high-frequency sound) 25 mm balance dome
type
Rated impedance
8
Ω
Maximum input
120 W (JEITA
*
)
Output sound pressure level
86 dB (1 W, 1 m)
Effective frequency range
50 - 70,000 Hz
Anti-magnetic type (JEITA
*
)
Maximum external dimensions
Approx. 265
×
1,070
×
280 mm (W
×
H
×
D) Including the
speaker grills
Mass
Approx. 10 kg (for each unit including the speaker grill)
Accessories
Operating Instructions (1)
Information on service and inquiry (1)
Warranty card (1)
Request for product registration (1)
Speaker cords (2)
*
Measured values conform to the standards set forth by JEITA (Japan Electronics
and Information Technology Industries Association).
Please understand that the specifications and external designs of this unit are
subject to change for improvement without prior notice.
Troubleshooting
If color fluctuation occurs on the TV screen
This speaker system is magnetically shielded to allow it to be installed near a TV
set. However, color fluctuation may still be observed on certain types of TV sets.
If color fluctuation occurs
Turn off the TV and turn it back on 15 to 30 minutes later.
If color fluctuation persists
Place the speakers away from the TV.
In addition
Make sure there are no magnetic objects near the speakers.
The magnetic field interacting with the speakers may cause color fluctuation.
Examples of magnetic objects
Magnets attached to a rack or a stand, magnets used in health devices or toys, etc.
If a system failure or malfunction occurs
In the event that the system behaves abnormally or malfunctions, contact the
retailer where you purchased the product or a Sony service representative in your
area.
See the following website for a FAQ and solutions.
*
Contact to this Sony service for consulting to purchase the
After connecting to
the number shown left,
press
“306” and
“#”
during the first
announcement is
hearing.
Then, it is connected to
the Sony customer
service.
Toll free
0120-333-020
0466-31-2511
0120-222-330
0466-31-2531
Toll free
From Mobile phone, PHS, and
some IP phone
From Mobile phone, PHS, and
some IP phone
Sony service for operation the products
Sony service for repairing
Operating Instructions, Remote, etc.
Fax (for both service):
0120-333-389
Sony Corporation 1-7-1, Konan, Minato-ku, Tokyo, 108-0075, Japan
To prevent damage to the speakers
Do not disassemble or modify each speaker unit, network, or enclosure. The parts
inside each speaker unit cannot be exchanged or modified.
To prevent circuit breakage
Do not input the following signals in a continued manner.
• White noise between FM radio stations
• Consistent high-frequency sound of an electronic musical instrument
• Loud high-frequency sound generated by fast-forwarding on a tape deck
