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Help Guide

SRS-BTV5

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Troubleshooting

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Possible causes of symptoms

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Getting Started

BLUETOOTH

One touch connection (NFC)

Music

Phone calls

Troubleshooting

Important information

Contents list

Unable to turn on or charge the system

Charge the built-in battery.

Make sure the micro-USB cable is connected to the system and the
computer firmly.

Turn on the computer. Make sure the computer is not in hibernation
mode.

Connect the system directly to the computer, not via a USB hub, etc.

© 2012 Sony Corporation

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Содержание SRS-BTV5

Страница 1: ...ing Started BLUETOOTH One touch connection NFC Music Phone calls Troubleshooting Important information Contents list SRS BTV5 Use this manual if you encounter any problems or have any questions 2012 Sony Corporation 1 ...

Страница 2: ...ch connection NFC Music Phone calls Troubleshooting Important information Contents list Getting Started Before First Use Before first use Features and location of parts Features Location and function of parts Power Charging the system 2012 Sony Corporation 2 ...

Страница 3: ...OTH BLUETOOTH What is BLUETOOTH wireless technology What you can do with BLUETOOTH function BLUETOOTH connection Steps to BLUETOOTH function Pairing and connecting with a BLUETOOTH device Connecting with the paired device Pairing and connecting with a Walkman Connecting with the paired Walkman Indications of BLUETOOTH function 2012 Sony Corporation 3 ...

Страница 4: ...ant information Contents list One touch connection NFC One touch connection NFC NFC technology Preparation on the smartphone About NFC Easy Connect App One touch connection Connecting with the smartphone by one touch Disconnecting the smartphone by one touch Switching the device by one touch 2012 Sony Corporation 4 ...

Страница 5: ...connection NFC Music Phone calls Troubleshooting Important information Contents list Music Listening to music Listening to music Using the unit by connecting the supplied cord Using the system by connecting a connecting cord not supplied 2012 Sony Corporation 5 ...

Страница 6: ...one calls Troubleshooting Important information Contents list Phone calls Phone calls Making a call Receiving a call Controlling the smartphone or mobile phone Making a call while playing back music Making a call while playing back music Multi point connection 2012 Sony Corporation 6 ...

Страница 7: ...le What can I do to solve a problem Possible causes of symptoms Table of contents for symptoms and possible causes Unable to turn on or charge the system No sound Low sound level Distorted sound Humming or noise in the system output Pairing is not possible No voice Low voice from callers One touch connection NFC is not possible Unable to operate the system 2012 Sony Corporation 7 ...

Страница 8: ...tting Started BLUETOOTH One touch connection NFC Music Phone calls Troubleshooting Important information Contents list Important information Important information Precautions License and trademark notice 2012 Sony Corporation 8 ...

Страница 9: ...nction BLUETOOTH connection Steps to BLUETOOTH function Pairing and connecting with a BLUETOOTH device Connecting with the paired device Pairing and connecting with a Walkman Connecting with the paired Walkman Indications of BLUETOOTH function One touch connection NFC One touch connection NFC NFC technology Preparation on the smartphone About NFC Easy Connect App One touch connection Connecting wi...

Страница 10: ...al with a trouble What can I do to solve a problem Possible causes of symptoms Table of contents for symptoms and possible causes Unable to turn on or charge the system No sound Low sound level Distorted sound Humming or noise in the system output Pairing is not possible No voice Low voice from callers One touch connection NFC is not possible Unable to operate the system Important information Impo...

Страница 11: ...is covers initial settings and basic operations Reference Guide This includes information about using your wireless speaker system safely and specifications of your wireless speaker system For information about the customer support Web site access For customers in the U S A http www esupport sony com For customers in Canada English http www sony ca ElectronicsSupport French http fr sony ca Electro...

Страница 12: ...d speaker built in to the system Noise suppression and Echo cancellation enable phone calls with high quality sound Noise suppression Noise picked up by the system is suppressed so the caller will hear your voice with less noise Echo cancellation By reducing sound from the system picked up by the system microphone echoes generated by the caller s phone will be suppressed Circle Sound Stage reprodu...

Страница 13: ...wireless speaker system are explained here N mark Details MIC microphone button Controls various call functions BLUETOOTH indicator blue Indicates the BLUETOOTH connection status of the system BATT CHG battery charge indicator orange Indicates the charging status etc of the system VOL volume buttons The button has a tactile dot for ease of use NFC OFF Details POWER PAIRING switch Details This swit...

Страница 14: ...s Connect a music player etc to this jack by using a connecting cord not supplied Make sure that you insert the plug of the music player firmly Otherwise you may not hear the sound normally Micro USB port Details Connect a computer etc to this port with the supplied micro USB cable to charge the system 2012 Sony Corporation 14 ...

Страница 15: ...ssional Media Center Edition 2004 Media Center Edition 2005 when using Macintosh Mac OS X version 10 3 or later Charging the system 1 Open the jack cover of the system 2 Connect the supplied micro USB cable to the system and then connect the other end to a computer Make sure that you connect the plug of the micro USB cable in the direction as shown in the illustration below Charging starts when th...

Страница 16: ...attery to its full capacity once every 6 months to maintain its performance If the system is not used for a long time it may take longer to charge the battery If the life of the built in rechargeable battery drops to half the normal length the battery should be replaced Consult your nearest Sony dealer for replacement of the rechargeable battery Avoid exposure to temperature extremes direct sunlig...

Страница 17: ...TH devices and wireless LAN IEEE802 11b g use the same frequency microwave interference may occur and resulting in communication speed deterioration noise or invalid connection if the system is used near a wireless LAN device In such a case perform the following Use the system at least 10 m about 30 ft away from the wireless LAN device If the system is used within 10 m about 30 ft of a wireless LA...

Страница 18: ...by Bluetooth SIG and be authenticated Even if the connected device conforms to the above mentioned BLUETOOTH standard some devices may not be connected or work correctly depending on the features or specifications of the device Noise or sound skips may occur depending on the BLUETOOTH device connected with the system the communication environment or the usage environment 2012 Sony Corporation 18 ...

Страница 19: ...H function The system uses BLUETOOTH wireless technology You can enjoy music wirelessly from a smartphone mobile phone or music player Also you can make or receive a call by operating the system Listening to music You can enjoy music wirelessly from a smartphone mobile phone or music player Details Talking on the phone You can make and receive hands free calls Details 2012 Sony Corporation 19 ...

Страница 20: ...LUETOOTH Profiles A2DP Advanced Audio Distribution Profile Transmitting or receiving audio content of high quality AVRCP Audio Video Remote Control Profile Adjusting the volume HSP Headset Profile Talking on the phone Operating the phone HFP Hands free Profile Talking on the phone Operating the phone by hands free When you use a BLUETOOTH smartphone or mobile phone supported by both HFP Hands free...

Страница 21: ...OTH connection from the BLUETOOTH device When the connection is made the BLUETOOTH indicator blue lights up Tips To pair with other BLUETOOTH devices repeat steps 1 to 4 for each device To delete all pairing information see What can I do to solve a problem Details Notes For details refer to the operating instructions supplied with the BLUETOOTH device When pairing with a BLUETOOTH device that cann...

Страница 22: ... 2012 Sony Corporation 22 ...

Страница 23: ...etting Started BLUETOOTH One touch connection NFC Music Phone calls Troubleshooting Important information Contents list Connecting with the paired device 1 Turn on the system 2 Make the BLUETOOTH connection from the BLUETOOTH device 2012 Sony Corporation 23 ...

Страница 24: ...rs on the display of the Walkman select SRS BTV5 If passkey input is required on the display of the Walkman input 0000 A Passkey may be called a Passcode a PIN code a PIN number or a Password 4 Make the BLUETOOTH connection from the Walkman When the connection is made the BLUETOOTH indicator blue lights up For details refer to the operating instructions supplied with your Walkman Note Once BLUETOO...

Страница 25: ...h connection NFC Music Phone calls Troubleshooting Important information Contents list Connecting with the paired Walkman 1 Turn on the system 2 Make the BLUETOOTH connection from the Walkman For details refer to the operating instructions supplied with your Walkman 2012 Sony Corporation 25 ...

Страница 26: ...e calls Troubleshooting Important information Contents list Indications of BLUETOOTH function The BLUETOOTH indicator indicates the BLUETOOTH connection status Status BLUETOOTH indicator blue Pairing with a device Flashes quickly Searching for a device Flashes Connected to a device Lights up 2012 Sony Corporation 26 ...

Страница 27: ... Communication is a technology enabling short range wireless communication between various devices such as mobile phones and IC tags Thanks to the NFC function data communication can be achieved easily just by touching the relevant symbol or designated location on NFC compatible devices Compatible smartphones Smartphones with the NFC function built in OS Android 2 3 3 or later excluding Android 3 ...

Страница 28: ... 1 Download and install the app NFC Easy Connect Access the following Web site https play google com store apps details id com sony easyconnect By the two dimensional code Use a two dimensional code reader app 2 Set the smartphone so that the NFC function can be used For details refer to the manual of the smartphone Tip Depending on your smartphone you may not need to download NFC Easy Connect to ...

Страница 29: ...able at Google Play Store To find out more about the functions search for NFC Easy Connect and download the free app The App may not be available in some countries and or regions Tip Depending on your smartphone you may not need to download NFC Easy Connect to connect the unit with your smartphone by one touch In that case the operation and specifications may be different from the description here...

Страница 30: ...creen of the smartphone beforehand Touch the smartphone on the N marked part of the system Touch the system with the smartphone until they are connected When the BLUETOOTH indicator blue stops flashing and remains lit the system is connected with the device Refer to the manual of the smartphone for the designated location to be touched on the smartphone Tip When the switch is set to NFC OFF you ca...

Страница 31: ... 2012 Sony Corporation 31 ...

Страница 32: ...s list Disconnecting the smartphone by one touch You can disconnect the system from the smartphone by touching the system with it 1 Touch the system with the smartphone Touch the smartphone on the N marked part of the system Tip After the system is disconnected from the smartphone by one touch it turns off automatically by the Auto Power Off function Details 2012 Sony Corporation 32 ...

Страница 33: ... When the system is connected with a BLUETOOTH device if you touch a smartphone on the system the system is connected with the smartphone that touched on the system most recently If you touch the smartphone that is connected with the system on another NFC compatible BLUETOOTH headset or BLUETOOTH speaker the smartphone is disconnected from the system and connected with the BLUETOOTH device touched...

Страница 34: ...MS T content protection 1 Connect the system with a BLUETOOTH device 2 Play back music or video on the BLUETOOTH device Tip Depending on the BLUETOOTH device it may be necessary to adjust the volume or set the audio output setting on the connected device To adjust the volume Press the VOL button The button has a tactile dot The system beeps when set to the lowest 0 or highest volume level To turn ...

Страница 35: ... 2012 Sony Corporation 35 ...

Страница 36: ...an use the system as an ordinary wired speaker system Connecting cord not supplied Note If you connect a connecting cord to the AUDIO IN jack the output from the device connected to the AUDIO IN jack has priority and you will not hear the sound from the BLUETOOTH device The BLUETOOTH indicator blue lights up or flashes to indicate the BLUETOOTH status Absence of sound from the BLUETOOTH device doe...

Страница 37: ...ch the call device to the system using your smartphone or mobile phone With an HFP connection you can do this by pressing the button on the system for about 2 seconds Refer to the manual supplied with your smartphone or mobile phone for the details of the operation To adjust the volume Press the VOL button The system beeps when set to the lowest 0 or highest volume level Tips You cannot adjust the...

Страница 38: ...tphone or mobile phone some smartphones or mobile phones may have handset use priority In the case of the HFP connection talk on the system by pressing the button on the system for about 2 seconds or using your smartphone or mobile phone For details refer to the manual supplied with your smartphone or mobile phone To adjust the volume Press the VOL button The system beeps when set to the lowest 0 ...

Страница 39: ...he manual supplied with your smartphone or mobile phone Status button Standby Press for about 2 seconds to redial Outgoing call Press once to cancel outgoing call Press for about 2 seconds to change call device between the system and the smartphone or mobile phone Incoming call Press once to answer call Press for about 2 seconds to reject call During call Press once to finish call Press for about ...

Страница 40: ...nation of the devices Refer to the operating instructions supplied with your device for information on the connection procedure 1 Connect the system with a BLUETOOTH compatible music player with A2DP and with a BLUETOOTH compatible smartphone or mobile phone with HFP or HSP When the connections are completed the BLUETOOTH indicator blue lights up Tips To only make a call on a BLUETOOTH compatible ...

Страница 41: ...ging the battery 3 Press the RESET button of the system 4 Initialize the system This operation resets volume setting etc and deletes all pairing information 5 Look up information on the issue on the customer support Web site For customers in the U S A http www esupport sony com For customers in Canada English http www sony ca ElectronicsSupport French http fr sony ca ElectronicsSupport 6 If the ap...

Страница 42: ...ents for symptoms and possible causes The following topics show possible causes and remedies for symptoms See an appropriate topic according to your problem Unable to turn on or charge the system No sound Low sound level Distorted sound Humming or noise in the system output Pairing is not possible No voice Low voice from callers One touch connection NFC is not possible Unable to operate the system...

Страница 43: ... 2012 Sony Corporation 43 ...

Страница 44: ...ting Important information Contents list Unable to turn on or charge the system Charge the built in battery Make sure the micro USB cable is connected to the system and the computer firmly Turn on the computer Make sure the computer is not in hibernation mode Connect the system directly to the computer not via a USB hub etc 2012 Sony Corporation 44 ...

Страница 45: ...rn up the volume of the system and the connected device Check that the connected device is being played back Check that both plugs of the connecting cord are firmly inserted into the system and the connected device If you are connecting a personal computer to the system make sure the audio output setting of the computer is set for a BLUETOOTH device Pair this system and the BLUETOOTH device again ...

Страница 46: ...played on the system in rare instances 2012 Sony Corporation 46 ...

Страница 47: ... the connected device If the connected device has an equalizer function set it to off Keep the system away from a microwave oven wireless LAN etc Bring this system and the BLUETOOTH device closer together Remove any obstacle between this system and the BLUETOOTH device Keep the system away from a TV Switch the BLUETOOTH connection to A2DP by operating the BLUETOOTH device when HFP or HSP is set If...

Страница 48: ...nnect a device with a built in radio or tuner to this system broadcasts may not be received or sensitivity may be reduced Locate the system farther away from the device and check that you can listen to the broadcasts satisfactorily 2012 Sony Corporation 48 ...

Страница 49: ...rmation Contents list Pairing is not possible Bring this system and the BLUETOOTH device to within 1 m 3 ft of each other If the BLUETOOTH indicator blue is not flashing quickly slide and hold the POWER switch of the system to the POWER PAIRING side for about 2 seconds when the system is turned off The system beeps when it enters pairing mode 2012 Sony Corporation 49 ...

Страница 50: ...rtant information Contents list No voice Low voice from callers Check that both this system and the connected device are turned on Check that output of the BLUETOOTH mobile phone is set for the system Select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device Turn up the volume of the system and the connected device 2012 Sony Corporation 50 ...

Страница 51: ...martphone is connected with the system If you fail move the smartphone slightly on the N marked part of the system Check that the NFC function of the smartphone is set to on If the smartphone is in a case remove it NFC receiving sensitivity depends on the device If you fail to connect the system with a smartphone by one touch several times connect it to the system by on screen operation If the POW...

Страница 52: ...rtant information Contents list Unable to operate the system When you cannot operate the system even if the system is turned on press the RESET button on the bottom of the system with a thin object like a small pin Then turn on the system following the correct procedure If the system does not restart consult your nearest Sony dealer 2012 Sony Corporation 52 ...

Страница 53: ... in an inclined position Do not leave the system in a location near heat sources or in a place subject to direct sunlight excessive dust moisture rain or mechanical shock Do not insert any small objects etc into the jacks or ventilation hole on the rear of the system The system may short out or malfunction Do not use alcohol benzine or thinner to clean the cabinet The system is neither water proof...

Страница 54: ... The N Mark is a trademark or registered trademark of NFC Forum Inc in the United States and in other countries Android is a trademark of Google Inc WALKMAN and WALKMAN logo are registered trademarks of Sony Corporation Microsoft Windows and Windows Vista are registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Macintosh and Mac OS are trademarks...

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