masterpage:Left
filename[F:\#SONY\#PS2\#2004.July\#EU\0709\GB\SCPH70004\0000000011SCPH70004\01GB10OTH.fm]
model name1[SCPH-70004]
[2-187-122-
31
(1)]
50
Troubleshooting
Go through this section if you experience difficulty in operating the
PlayStation
®
2 console. Should any problem persist, call the PlayStation
®
service line at the number listed on your guarantee card for assistance.
There is no picture on the TV screen.
,
Check whether the
=
/
1
(on/standby) indicator on the console front is lit in red. If
it is red, press the
=
/
1
(on/standby)/RESET button to turn on the console (the
=
/
1
indicator will turn green).
,
Switch the input mode of the TV (or VCR) as appropriate for the connector in
use on the console.
,
Try using another compatible AV Cable. There may be a problem with the AV
Cable in use.
,
Set "Component Video Out" to "Y Cb/Pb Cr/Pr" in the System Configuration
menu (
page 38) when connecting the console to the component AV inputs on
a TV. Use the supplied AV Cable (integrated audio/video) to make the setting,
and then connect to the TV using the Component AV Cable (for PlayStation
®
2)
(sold separately).
,
Check that the inserted disc can be played with the PlayStation
®
2 console
(
page 45).
Picture noise appears on the TV screen.
,
Check that the disc is clean and does not have any scratches. If the disc is dirty,
clean it (
page 6).
,
If you move the console from a cold to a warm location, allow the console to
adjust to room temperature before use.
,
If moisture condensation occurs, remove the disc and do not use the console for
several hours until the condensation evaporates (
page 6).
,
For some output connectors on a TV, the component video output setting needs
to be set. Check that the correct settings have been made (
page 38).
,
Some PlayStation
®
format software titles may not perform properly on the
PlayStation
®
2 console. For more information, call the PlayStation
®
service line
at the number listed on your guarantee card for assistance.
,
Some TVs may experience a bouncing effect in their pictures when using the
PlayStation
®
2 console. If this happens, connect the console to another TV.
"The disc could not be read" is displayed on the screen.
,
Check that the disc is placed in the console with the label side facing up
(
page 15).
,
Check that the disc is clean and does not have any scratches. If the disc is dirty,
clean it (
page 6).
There is no picture or picture noise appears when playing a DVD.
,
When playing a DVD, connect the console to the TV directly (
page 10). If
the video signal from the console is coming through a VCR to the TV, copy
protection on some DVDs may affect picture quality.
,
If the console is connected to a TV or cable* that does not support progressive
scan (480p), no image will be displayed when you set "Progressive" to "On" in
the Control Panel. Clear the "Progressive" setting (
pages 30, 40). If picture
noise appears when using a TV that supports progressive scan (480p), also clear
the "Progressive" setting.
* The Component AV Cable (for PlayStation
®
2) (sold separately) is compatible
with progressive scan.
,
A DVD-R or DVD-RW disc that is not finalised cannot be played on the
PlayStation
®
2 console.
,
See also
"There is no picture on the TV screen"
and
"Picture noise
appears on the TV screen"
.
Troubleshooting
Check the following items first:
• The console is turned on.
• The AC power cord is connected properly to the electrical outlet.
• The cables are correctly and securely connected.
Check also for the TV or monitor and other connected devices.
Picture
01GB01COV.book Page 50 Friday, July 9, 2004 3:38 PM
