4-1
PCV-R556DS/R558DS (UC)
Confidential
SECTION 4
PROGRAM FOR SERVICE
4-1. General Description
The Diag for service is available in the following three kinds:
1. PC-Doctor
This can test the Motherboard, CPU, Memory, FDD, HDD, and
CD/DVD-ROM.
It is applicable to the PCV-R53/R63K/R73K (J models) and PCV-
R553DS/R556DS/R558DS (US models).
2. Intel 810 Video Diag
This can test the VGA (810 Chipset built in).
It is applicable to the PCV-R53 (J model) and PCV-R553DS (US
model).
3. nVIDIA Video Diag
This can test the VGA (nVIDIA Riva TNT2 Pro).
It is applicable to the PCV-R63K/R73K (J models) and PCV-
R556DS/R558DS (US models).
4-2. Diag Starting Method
As the Diag disc is a bootable CD, insert the CD into the CD/
DVD-ROM drive, and then turn the system power on.
All tests are conducted automatically.
Do not remove the Diag CD during the test.
After the system started, the following menu is displayed:
[Menu screen]------------------------------------------------------------
1. PC-Doctor for PCV-R53/R63/R73/R553DS/R556DS/R558DS
2. Intel 810 Video Diag for PCV-R53/R553DS
3. nVIDIA Riva TNT2 Pro Diag for PCV-R63/R73/R556DS/
R558DS
Enter a choice: 1 Time remaining: 60
------------------------------------------------------------------------------
4-2-1. PC-Doctor Starting Method
Before starting the test, set a DOS 1.44MB formatted floppy disk
without write protection in the FD drive.
Further, connect the keyboard and mouse to the PC, as they are
also tested.
From the Menu screen
Select 1. PC-Doctor for PCV-R53/R63/R73/R553DS/R556DS/
R558DS, and the following screen will be displayed.
-------------------------------
R53.BAT : PCV-R53
R63.BAT : PCV-R63
R73.BAT : PCV-R73
R553.BAT: PCV-R553DS
R556.BAT: PCV-R556DS
R558.BAT: PCV-R558DS
-------------------------------
X:\PCDR>_
Enter the model name (.BAT file name), then press the Return key.
[Input example] In the case of PCV-R556DS
X:\PCDR>R556 [
↵
]
4-2-1-1. Test Items
CPU/COPROCESSOR TEST
The CPU/Coprocessor is tested.
MEMORY TEST
The memory is tested.
Note:
If the memory has been extended, the bus throughput
cannot be tested, and accordingly “N/A” displayed as a
test result does not mean a failure.
SYSTEM BOARD TEST
The Motherboard is tested.
The keyboard and mouse are also tested.
VIDEO ADAPTER TEST
The Video Card is tested.
Only the test in the DOS Legacy mode is conducted.
SERIAL PORT TEST
The COM port is tested.
PARALLEL PORT TEST
The printer port is tested.
FIXED DISK TEST
HDD is tested.
DISKETTE TEST
FDD is tested.
The read/write test is conducted to a floppy disk.
Note:
FDD is the Floppy 1 (B drive), as the PC-Doctor is
booted from the CD and the boot image on the CD is
treated as the Floppy 0 (A drive).
The floppy 0 cannot be tested, and accordingly “N/A” displayed
as a test result does not mean a failure.
MISCELLANEOUS TEST
Additional devices are tested.
Configuration check such as CD/DVD-ROM reading, CPU
type, and PCI devices is executed.
4-2-1-2. Test Result
After the test finished, “PASSED” or “FAILED” is displayed.
In case of “FAILED”, press the F1 key (Access test log) to display
the log, and check a faulty item.
Some items cannot be tested and “N/A” will be displayed, but it
does not mean a failure.
