the fax utility.
Q: How do I change the video resolution of my display?
A:
From the Start menu, select Settings, and then click Control Panel. Click the Display icon. Select
the Settings tab. Move the slider under Screen area to change the resolution.
Q: Why does Windows lock up during shut down?
A:
Windows may not shut down properly for many reasons, including incompatible or conflicting
drivers, damaged files, or non-responsive hardware. For troubleshooting information, you can
search Windows 98 Help. From the Start menu, select Help, click the Contents tab, click
Troubleshooting, and then click Windows 98 Troubleshooters. Click the subject for which you want
information, and then answer the questions that are appropriate for your problem.
Q: Why is my system running slowly?
A:
Your system responsiveness varies depending on the number of applications that are open and
running. Close any applications that you are not currently using. Increasing the system memory
may also help. The computer has two memory slots. For memory upgrades, use only 3.3V 64-bit
PC-100 SDRAM DIMM modules.
Q: Why is there no sound in any application?
A:
There are several independent controls for your system volume.
There is a volume control
on the right side of your LCD display and a volume control
in the
Windows task tray.
In addition to adjusting the volume, check that the Mute check box is not selected in the Windows
volume control
.
If you are using headphones, adjust the volume control on the front of the system.
Q: How do I turn off my Information LED after I have read my e-mail?
A:
To turn off the Information LED, click the
icon in the Windows task tray.
Q: Why is the Play button in my Microsoft CD Player grayed out when I try to play a music CD?
A:
When you insert a music CD, the Sony Media Bar
application software automatically launches
to play your CD. When the Sony Media Bar software is running, the Microsoft CD Player does not
have access to the CD. If the Sony Media Bar is not visible, move your cursor to the top of the
screen to bring forward the hidden Media Bar. If you do not hear any music, check all your volume
controls.
Q: How do I change my modem to rotary or Touch-Tone dialing?
A:
Click the My Computer icon on your desktop. Click Control Panel, and then click Modems. Click
Dialing Properties. Next to "Dial using," select the Tone dial or Pulse dial radio button. Click OK.
Q: Why is there unusual activity on my floppy disk drive?
A:
If you notice that your system is slow to respond due to unusual floppy disk drive activity, it
could be because of Find Fast. To determine if Find Fast is present, click Start, point to Programs,
and then point to Startup. Removing this item may remedy the problem.
Supplementary Information
Recovering Microsoft® Word 2000
If you recover your operating system using the System Recovery CD, Microsoft Word 2000 will not
be recovered. Use the supplied Word 2000 CD-ROM to recover this application.
Reprogramming Your Programmable Power Keys
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