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Troubleshooting

This section describes how to solve common problems you may encounter when using your computer. Many problems have
simple solutions, so try these suggestions before you contact Sony Computing Support (

http://www.sony.com/pcsupport

).

Consult the following sections:



Troubleshooting Your Computer



Troubleshooting the LCD Screen



Troubleshooting the Mouse and Touchpad



Troubleshooting Drives, PC Cards, and Peripheral Devices



Troubleshooting the Software



Troubleshooting i.LINK Devices



Troubleshooting the Modem



Troubleshooting Audio



Troubleshooting Memory Stick Media



Troubleshooting Wireless LAN functions



Troubleshooting the Printer

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Содержание PCG-SRX87P VAIO

Страница 1: ...IO computer from keyboard functions to preinstalled software applications In the left navigation window click the topics you want to learn more about and that information will be displayed in this main window Click here to find the latest updates and supplemental information about your computer Click here to view your computer s hardware specifications and software information Page 1 ...

Страница 2: ...following aspects of your new computer Using the Keyboard Using VAIO Action Setup Using the Jog Dial Control Using Memory Stick Media Using PC Cards Using Power Saving Modes Connecting a Phone Line Connecting to a LAN Connecting to a Wireless LAN Page 2 ...

Страница 3: ...Using the Keyboard Your keyboard is very similar to a typewriter s but your computer keyboard has additional keys that perform specific computer related tasks Keyboard Page 3 ...

Страница 4: ...kes an electronic snapshot of the screen and places it in the Windows Clipboard You can then paste the screen shot into a document and print it Operator keys Shift Ctrl Alt keys Several keys are always used with at least one other key Ctrl Alt and Shift When held down with another key the Ctrl Control and Alt Alternate keys offer another way to give commands For example in many applications instea...

Страница 5: ...l F Displays the Search Results Computers window where you can locate other computers This is the equivalent of selecting Search and then Computers from the Start menu M Minimizes all displayed windows with Num Lock off Shift M Returns all minimized windows to their previous size R Displays the Run window This is the equivalent of selecting Run from the Start menu Fn Insert Displays the System Pro...

Страница 6: ... Standby mode or turn off the computer when this indicator light is on When indicator is off the Memory Stick media is not being accessed Num Lock The number keys area in the numeric keypad are active when indicator is lit When indicator is off the alphanumeric character keys in the keypad area are active Caps Lock When indicator is lit the letters appear in uppercase as you type The Shift key low...

Страница 7: ...or To decrease light intensity press Fn F5 and then or Fn F7 Switch to the external display Toggles between the LCD external display connected to the Monitor port and both LCD and external display modes Fn F12 Hibernate Provides for the lowest level of power consumption When you execute this command the state of the system and state of the peripheral devices are written to the hard disk and the sy...

Страница 8: ... control Memory Stick media and i LINK interface An overview of some of the functions controlled by VAIO Action Setup is provided below For more information on changing the settings using VAIO Action Setup right click the Jog Dial control icon or in the task tray and click Help Topics Page 8 ...

Страница 9: ...og Dial Changing the Jog Dial setting Memory Stick Changing the Memory Stick media insertion setting i LINK Changing the i LINK device connection setting USB Changing the USB device connection setting Timer Setting the timer Page 9 ...

Страница 10: ... Jog Dial control In addition when you press the Jog Dial control you can turn on your computer automatically and start the selected application or document Using the Jog Dial Control The Jog Dial control window always appears in the display It is either in the launcher mode or in the guide mode For information on how to change the Jog Dial control s settings right click the Jog Dial control icon ...

Страница 11: ...l control click the Jog Dial control window or the Jog Dial control icon in the task tray Alternatively you can press the Jog Dial control while pressing the Ctrl key on the keyboard to switch to the launcher mode 1 Turn the Jog Dial control to select the item you want then press the Jog Dial control The window switches to the guide mode and shows the Jog Dial control s function Jog Dial Launcher ...

Страница 12: ...u are using you can select items from the displayed list using the Jog Dial control Some Sony software applications have two modes in List View Simple Menu and Full Menu You can switch the mode by pressing the Shift key while turning the Jog Dial control Using guide mode The Jog Dial control window displays the Jog Dial control s function Page 12 ...

Страница 13: ...are If Sony software that supports the Jog Dial control is active you can use the Jog Dial s functions that are allocated to that software For more information on functions allocated to software see the software application s online Help Page 13 ...

Страница 14: ... button to close the active application Scroll Press the Jog Dial control button to begin scrolling within the active window Jog Dial Launcher Press the Jog Dial control button to return the Jog Dial control to Jog Launcher mode Menu Bar Press the Jog Dial control button then use the Jog Dial control to scroll through the active window s toolbar Some software applications do not support these func...

Страница 15: ... in the Jog Dial Launcher window 2 Click Timer from the left menu then click the clock icon 3 Select either Recommended Settings Program Files All Files or Drag Drop from the left menu then select the file or application you wish to launch in the right window 4 Click Next until the One Time Only Setting dialog box appears 5 Select the Date and Time and click Next twice then click Finish and close ...

Страница 16: ... versatile recording medium has a data capacity exceeding that of a floppy disk The media is specially designed for exchanging and sharing digital data with compatible products Because it is removable the media can be used for external data storage Page 16 ...

Страница 17: ...ption technology Authentication technology ensures that protected content is only transferred between compliant devices and media Protected content is recorded and transferred in an encrypted format to prevent unauthorized duplication or playback Ensure that the MG Memory Stick media has the MG mark To insert a Memory Stick media Insert the Memory Stick media into the media slot on the right side ...

Страница 18: ...lect My Computer 2 Under the heading Devices with Removable Storage click Sony Memory Stick To remove a Memory Stick media Make sure the access light is off Push the media in toward the computer When the media ejects pull it out When removing the Memory Stick media be careful as it may eject completely from the slot Page 18 ...

Страница 19: ...play layout 3 Click on an icon in the Sort section on the main toolbar to select a sorting method 4 Resting your cursor on the left end of the main toolbar activates the current Memory Stick properties 5 Resting your cursor on the right end of the main toolbar activates a secondary toolbar with more functions 6 Click an image to show a normal view centered on the screen Double click an image to sh...

Страница 20: ...Stick media see Connecting an i LINK AV Device for more information Only MG Memory Stick media can be used with copyright protected data like music Do not remove the media or turn off the power while the access light is on Do not use the media in locations that are subject to static electricity or electrical noise Do not touch the media connector with your finger or metallic objects Do not attach ...

Страница 21: ...PC Card slot PC Cards enable you to connect portable external devices such as an optical disc drive The PC Card slot can accommodate a Type I or Type II PC Card This slot is compatible with Card Bus Type III PC Cards are not supported Page 21 ...

Страница 22: ...y seated in the port and the release button pops out Do not force a PC Card into the slot It may damage the connector pins When a PC Card is inserted do not place your computer in a bag or case Pressure or shock to a PC Card may damage your computer Touching the head of the PC Card will not cause damage to the connector pins but damage can occur if the head of the PC Card is sticking out of the co...

Страница 23: ...omputer is turned off you do not have to follow these instructions 1 Double click in the task tray The Safely remove PC Card dialog box appears 2 Click the dialog box The message Safe to Remove Hardware appears 3 Click to close the message Release Button 4 Press the release button toward the computer The PC Card pops out 5 Gently grasp the PC Card and pull it out Page 23 ...

Страница 24: ... Setup to disable devices See Displaying the Sony Notebook Setup Screen for more information Be sure to use the most recent software driver provided by the PC Card manufacturer If an exclamation mark appears on the Device Manager tab in the System Properties dialog box remove the software driver and then reinstall it You may not be able to use some PC Cards or some functions of the PC Card with th...

Страница 25: ...ces your computer has two distinct power saving modes Standby and Hibernate When using battery power be aware that the computer automatically enters Hibernate mode when the remaining battery charge drops below 5 percent regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery or shut down your ...

Страница 26: ... mode is the normal state of your computer when it is in use The power indicator displays green when your computer is in this mode To save power you can turn off a specific device such as the LCD or the hard disk Page 26 ...

Страница 27: ... the system in RAM and switches off power to the CPU The amber power indicator flashes in this mode To activate Standby mode 1 Press the key combination Fn Esc You can also use the PowerPanel utility to enter Standby mode 2 Press any key to return to normal mode Page 27 ...

Страница 28: ...this mode To activate Hibernate mode 1 To activate Hibernate mode press the key combination Fn F12 or press the power button and release it immediately The Save to Disk Manager screen appears and the computer enters Hibernate mode Do not move the computer until its power indicator turns off 2 Press the power button to return to normal mode Page 28 ...

Страница 29: ...Notes on power saving modes Standby uses more power than Hibernate Standby requires less time than Hibernate to return to normal mode Page 29 ...

Страница 30: ... to connect a phone cable not supplied to take advantage of online services and the Internet In order to register your VAIO computer register your software online and use Sony Customer Support you must connect to a phone line Page 30 ...

Страница 31: ... the phone cable from the rear of the computer and that the modular jack clicks into place 3 Plug the other end into the wall jack Plugging in Phone Cable Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple phone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could...

Страница 32: ... LAN Warning Only connect 10BASE T and 100BASE TX cables to the Ethernet port Do not connect any other type of network cable or any telephone line Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction excessive heat or fire in the port To connect the unit to the network contact your network administrator If you enable Wake on LAN t...

Страница 33: ... 2 Click Add a network place under the Network Tasks header or click Set up a home or small office network depending on your configuration 3 Depending on your choice either the The Add Network Place Wizard or Network Setup Wizard is displayed 4 Follow the step by step instructions that appear on the screen Page 33 ...

Страница 34: ... With Sony s Wireless Local Area Network LAN functionality all compatible digital devices can communicate freely without cable connections A Wireless LAN is a network in which a mobile user can connect to a LAN through a wireless radio connection You can opt to purchase a Wireless LAN Access Point to set up a LAN Page 34 ...

Страница 35: ...rst locate the Wireless LAN switch that is located on the left side of the computer above the PC Card slot Move the switch to the ON position The Wireless LAN indicator on the bottom left front portion of the computer lights up Connecting to a wireless LAN Page 35 ...

Страница 36: ...utlet and using the provided software with compatible devices Because a wireless LAN configuration requires no wiring you can operate multiple computers more freely than ever before You can also connect an Access Point to a telephone line Integrated Services Digital Network ISDN router cable modem or Digital Subscriber Line xDSL modem to share access to the Internet among multiple computers For in...

Страница 37: ...ge To communicate with an Access Point 1 Turn on the Wireless LAN switch located on the left side of the computer above the PC Card slot The Wireless LAN indicator on the bottom left front portion of the computer lights up 2 Right click the Wireless Network Connection icon in the taskbar 3 Click View Available Wireless Networks The Connect to Wireless Network dialog box appears Connecting to a wir...

Страница 38: ...Networks The Connect to Wireless Network dialog box appears 4 Click the Advanced button The Wireless Network Connection Properties dialog box appears Setting Wireless Network Connection Properties 5 Select the Wireless Networks tab 6 Click the Add button The Wireless Network Properties dialog box appears 7 Enter a Network name SSID Choose a 6 digit name 8 Check the box to select Data encryption WE...

Страница 39: ...16 Click OK Page 39 ...

Страница 40: ...ted on the left side of the computer above the PC Card slot Move the switch to the OFF position The Wireless LAN indicator on the bottom left front portion of the computer turns off Turning off the Wireless LAN functionality while accessing remote documents files or resources may result in data loss Page 40 ...

Страница 41: ...dard cannot connect to devices using the IEEE802 11b standard Wireless LAN communication occurs on divided frequency bands known as channels Third party Wireless LAN Access Point channels may be preset to different channels from Sony devices If using a Wireless LAN Access Point refer to connectivity information contained in those instructions Page 41 ...

Страница 42: ...ns Connecting a Floppy Disk Drive Connecting a PC Card Bus Drive Connecting an i LINK Optical Disc Drive Connecting a USB Mouse Connecting VAIO Computers Connecting an i LINK AV Device Connecting an External Display Connecting a USB Printer Connecting an External Microphone Connecting External Speakers Expanding Your Computer s Capabilities Page 42 ...

Страница 43: ...Connecting a Floppy Disk Drive You can connect an optional floppy disk drive FDD to the USB port on your computer Page 43 ...

Страница 44: ...sconnecting the floppy disk drive Before removing the FDD see To remove the floppy disk drive when the computer is on for more information Plug the USB cable from the floppy disk drive into the USB port on the computer The VAIO logo on the disk drive should be facing up Plugging in USB Cable Page 44 ...

Страница 45: ...To insert a floppy disk 1 Hold the floppy disk with the label side facing up 2 Gently push the floppy disk into the drive until it clicks into place Inserting a floppy disk Page 45 ...

Страница 46: ...To remove a floppy disk When you finish using the floppy disk wait until the LED indicator light turns off and then press the Eject button to remove the disk Removing a floppy disk Page 46 ...

Страница 47: ...ct Hardware dialog displays 3 Select the hardware device you wish to remove by clicking it 4 Click Stop 5 Confirm the correct device is selected in the Stop a Hardware device dialog box 6 The message Floppy Disk Drive can now be safely removed from the system appears Click OK 7 Unplug the floppy disk drive from the computer Page 47 ...

Страница 48: ...To carry the floppy disk drive Fold the floppy disk cable into the compartment on the right side Page 48 ...

Страница 49: ...Notes on handling floppy disks Do not open the shutter manually and touch the surface of the disk Keep disks away from magnets Keep disks away from direct sunlight and other heat sources Page 49 ...

Страница 50: ...nning on battery power the battery life will be shorter 1 i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the documentation that came with your co...

Страница 51: ...able connector clockwise Connecting i LINK optical disc drive 2 Insert the straight shaped two prong plug of the VAIO computer peripheral cable into both the computer s i LINK port and peripheral device DC Out jack 3 The i LINK drive s power indicator lights up and the computer will automatically detect and identify the connected drive 4 Click Start on the Windows taskbar and select My Computer to...

Страница 52: ...d System Recovery CDs with an i LINK optical disc drive See Application and System Recovery CDs for more information Do not use an optional i LINK optical disc drive and an optional optical disc drive with PC Card at the same time Connecting both drives may cause a system malfunction Page 52 ...

Страница 53: ...r computer is running on battery power the battery life will be shorter The drive draws power from the computer through a PC Card If you connect a non Sony DVD drive to your VAIO computer the DVD playback may not function properly The bundled DVD software must be installed to play a DVD For best performance it is recommended that you use a Sony compatible DVD drive Page 53 ...

Страница 54: ...cation Driver and System Recovery CDs see Using the Recovery CDs for more information 1 Remove the PC Card slot protector from the PC Card slot See To remove a PC Card for more information 2 Remove the PC Card from the bottom side of the optical drive Removing PC Card 3 Insert the PC Card into the PC Card slot with the SONY logo facing up See Using PC Cards for details Inserting PC Card A protecti...

Страница 55: ...the disc in the tray with the label side facing up 3 Push the disc onto the hub until the disc clicks into place Inserting Disc 4 Close the tray by pushing it in gently The Busy indicator on the drive flashes while your computer is reading data from the disc Flashing Busy Indicator Page 55 ...

Страница 56: ...To remove the drive Remove the PC Card from the computer See To remove the floppy disk drive when the computer is on for more information Page 56 ...

Страница 57: ...isc may cause data reading errors Proper care of the disc is essential to maintain its reliability Do not use solvents such as benzine thinner commercially available cleaners or anti static spray as they may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center outward If the disc is badly soiled moisten a soft cloth with wa...

Страница 58: ...Connecting a USB Mouse You can connect an optional USB mouse such as the Sony PCGA UMS1 series to your computer Page 58 ...

Страница 59: ... USB port PCGA UMS1 series drivers have already been installed Connecting a USB Mouse A serial mouse or PS 2 mouse is not compatible with this VAIO computer See the manual supplied with your mouse for more information on its installation and use Page 59 ...

Страница 60: ... To connect VAIO computers that do not have the latest Windows operating system Smart Connect software may be necessary Consult the Sony Computing Support Web site for support options http www sony com pcsupport 1 i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system...

Страница 61: ... To connect VAIO computers that do not have the latest Windows operating system Smart Connect software may be necessary Consult the Sony Computing Support Web site for support options http www sony com pcsupport 1 i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system...

Страница 62: ...amcorder for more information on its installation and use Only Sony digital video camera ports labeled DV In Out or i LINK are compatible i LINK devices Do not connect more than one digital video camera at a time The software supplied with your computer will not recognize multiple cameras The i LINK port does not supply power to external devices If the external device requires power from the i LIN...

Страница 63: ...ains an IEEE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC periph...

Страница 64: ... external display to your VAIO computer For example you can use the computer with any of the following Computer display or monitor See To connect a computer display for more information Projector See To connect a projector for more information Page 64 ...

Страница 65: ...y adapter is connected to the computer 2 Connect the computer display s VGA adapter to the supplied display adapter s Monitor port Connecting a Display See the manual supplied with your computer display for more information on its installation and use Page 65 ...

Страница 66: ...t and the other end into the projector s corresponding port 3 Plug the audio cable into the Headphone jack Connecting a Projector See the manual supplied with your projector for more information on its installation and use You may not be able to display the computer s LCD and the external display together depending on the specific computer display or projector used Connect the AC adapter after you...

Страница 67: ...Connecting a USB Printer You can connect a Windows compatible USB printer to your computer to print documents To use a printer first install the driver software supplied with your printer Page 67 ...

Страница 68: ...B port on your computer and the USB port on your printer You can also connect the USB printer cable into the USB port on the supplied port replicator Connecting a Printer See the manual supplied with your printer for more information on its installation and use Page 68 ...

Страница 69: ...Connecting an External Microphone You can enhance the quality of sound input by using an external microphone Make sure your microphone is designed for computer use Page 69 ...

Страница 70: ...phone Use the symbol to locate the red colored Microphone jack Plug the microphone cable into this jack Connecting a Microphone See the manual supplied with your microphone for more information on its installation and use Page 70 ...

Страница 71: ...t You can record messages memos or other recordings in analog by connecting a microphone or other audio equipment to the Microphone jack of your computer and then switching the jack functionality The Microphone jack is for MIC IN monaural Page 71 ...

Страница 72: ...f the Desktop window The Volume Control window appears 2 From the Options menu click Properties The Properties window appears 3 In the Adjust Volume panel select Recording and then click OK The Recording Control window appears 4 Select either Microphone or Stereo Out When you are recording using a microphone select Microphone If you are recording using other audio equipment select Stereo Out Page ...

Страница 73: ... the following 1 Select Options and click Properties 2 Click the item you want to display in Control 3 Click OK You can only adjust the recording volume in the Recording Control window in step 3 If you adjust the volume in step 1 the adjustment is only effective for playing sound It does not adjust the volume for recording sound Page 73 ...

Страница 74: ...ck Properties select Microphone from the Control panel and then click OK 2 From the Options menu select Advanced Controls The Advanced buttons where applicable will display in the Volume Control window 3 From the Microphone panel click Advanced The Advanced Controls for Microphones dialog box displays 4 Click Mic 20dB in the Other Controls window section and then click Close Page 74 ...

Страница 75: ...k box of the item you want to display in Control 4 Click OK Sound device Function Volume Control Adjust the sound level from the speakers or headphones WAVE Adjust the wavfile sound or the system sound of Windows PC Beep Adjust the beep sound when inserting or removing the PC Card and other devices Telephone Adjust the modem or telephone line volume Microphone Adjust the internal or external micro...

Страница 76: ...Connecting External Speakers You can enhance the sound quality of your computer by connecting external speakers Page 76 ...

Страница 77: ...To connect external speakers Use the symbol to locate the Headphone jack Plug the speaker cable into this jack Connecting external speakers Page 77 ...

Страница 78: ...mputer use Before you turn on the speakers turn down the volume Do not place floppy disks or other data disks on or near the speakers the speakers magnetic field may damage the data on the disks See the manual supplied with your speakers for more information on their installation and use Page 78 ...

Страница 79: ...ed to your computer to expand the capabilities of your computer and enhance its versatility to meet your various business or personal needs A Personal Digital Assistant PDA The Wireless LAN Access Point For information on available Sony products go to http www sonystyle com vaio Page 79 ...

Страница 80: ...ek or month and even set an alarm to remind you of important events Keep your contact names addresses phone numbers and other details in the address book and find them when you need them Add tasks to the To Do List prioritize them and assign them due dates Synchronize your data with the software on your computer to back up your data Track expenses when you are out of the office then transfer the d...

Страница 81: ...outlet and using the provided software Because a wireless LAN configuration requires no wiring you can operate multiple computers more freely than ever before You can also connect your Access Point to a telephone line Integrated Services Digital Network ISDN router cable modem or Digital Subscriber Line xDSL modem to share access to the Internet among multiple computers For information on availabl...

Страница 82: ...be how to change your computer s default settings You can also refer to Sony Notebook Setup Help for more detailed information Displaying the Sony Notebook Setup Screen Controlling Power Management Displaying Battery Information Selecting the Display Mode Using the Multilingual User Interface Language Option Page 82 ...

Страница 83: ...lation and use To display the Sony Notebook Setup screen 1 Click Start on the Windows taskbar 2 Point to All Programs and click Sony Notebook Setup Sony Notebook Setup Screen 3 Select the tab for the item you want to change See Sony Notebook Setup tabs for more information 4 After you finish making your changes click OK Page 83 ...

Страница 84: ...s and devices from which you want to load the operating system You can specify the hard drive as well as other drives inserted into your computer Touchpad Change touchpad settings or enable disable touchpad functionality if you are using an external mouse Power On Password Set the password to secure your computer Bass Boost Set the Bass Boost option For more information about each option click Hel...

Страница 85: ...trol the power management of your computer and provides key information about system activity and battery life The following sections briefly describe how to conserve your computer s battery power You can also refer to PowerPanel Help for more detailed information Page 85 ...

Страница 86: ...nagement profiles for a description of available options To select another power management command click that icon in the Power Management toolbar When you use the battery pack to power your computer your system selects the Maximum Battery Life power management profile by default If you select a different power management profile while using battery power that profile is selected automatically th...

Страница 87: ... Profile icon on the taskbar 2 Select Edit Create Profiles from the menu The Profile Editor window appears 3 Click a profile whose setting you want to change from the list in the left field 4 Double click an item whose setting you want to change from the list in the right field 5 Click the desired setting 6 Click the File menu and then click Save 7 Click the File menu and then click Exit Page 87 ...

Страница 88: ...f this profile AC Power The power management state when AC power is in use Similar to the Power Management Off setting Power Management automatically loads the AC profile unless you disable this feature Games Disables the display and the Hard Disk Standby timer Presentation Keeps the display on at all times while it conserves power This option is ideal for slide show presentations You can establis...

Страница 89: ... on To return the system to the active state press any key or the power button on your computer Hibernate Provides for the lowest level of power consumption The system writes the state of the system and peripheral devices to the hard disk drive and turns off the system power To return the system to the original state use the power button to turn on power The system saves the data in the Save to Di...

Страница 90: ...ttery power When using the computer with a battery the LCD display and the hard disk drive can be set to switch off automatically to conserve battery power See Power Management profiles for more information Page 90 ...

Страница 91: ...ou can display information for the battery on your computer The following sections briefly describe how to display your computer s general battery information You can also refer to PowerPanel Help for more detailed information Page 91 ...

Страница 92: ... Battery Information window 1 Double click the current Profile icon on the taskbar The Battery Information window appears 2 For additional information click the Help button The PowerPanel Help window appears Page 92 ...

Страница 93: ...n toolbar appears on the taskbar The toolbar displays battery status gauges and the battery status icon Battery Information Toolbar Percentage indicator Displays the percentage of the remaining capacity Time indicator Displays estimated time hours minutes remaining before the battery fully drains also referred to as the time to empty Page 93 ...

Страница 94: ...To close the Battery Information toolbar 1 Right click the Battery Information toolbar and point to Toolbars 2 Click to deselect Battery Information The toolbar disappears from view Page 94 ...

Страница 95: ...Battery icon descriptions Battery icon Battery status Charging Fully charged Discharging No battery Page 95 ...

Страница 96: ...ttery tab which contains information such as the estimated time to empty and charging time Battery Information Window Customizing the Battery Information toolbar and alarm system You can customize the Battery Information toolbar to suit your portable computing needs including modifications to the alarm settings Refer to PowerPanel Help for more information Page 96 ...

Страница 97: ... View 3 Double click UI Design Selector 4 Click or and select the desired design 5 Click Apply The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 To try another selection click or and then click OK to close the UI Design Selector This feature is available with UI Design Selector compatible software only Page 97 ...

Страница 98: ... video controller which enables you to select the desired display when the notebook is connected to an external monitor When you connect an external display you can switch the display mode between your notebook s LCD display and the external monitor Page 98 ...

Страница 99: ...ller Properties dialog box Intel 82815 Graphics Controller Properties Screen 4 Click the Intel Graphics Technology tab then click the Graphics Properties button 5 Click the Device tab 6 Select the type of display You may not be able to display the notebook LCD screen and an external display or projector at the same time depending on the types of computer displays and projectors you are using Turn ...

Страница 100: ... the text controlled by Windows XP Professional operating system Menus help files and icons generated by Windows XP Professional are shown in your selected language All other software applications are displayed in English as the default language The multilingual user interface language option is not designed to replace a localized version of the Microsoft Windows XP Professional operating system U...

Страница 101: ...e Languages tab 4 From the Language used in menus and dialogs drop down menu select the desired language English francais Português español 5 Click Apply then click OK 6 The Change Regional dialog box appears Click OK 7 Click Start in the Windows taskbar then click Logoff Restart your computer for the settings to take effect Additional users can also change to their desired language s without effe...

Страница 102: ...n the Windows taskbar then click Control Panel 2 Click Date Time Language and Regional Options then click Regional and Language Options The Regional and Language Options dialog box appears 3 From the Regional Options tab click the Standards and formats drop down menu to view the available country choices Select the desired country 4 Click Customize to change the number currency time and date setti...

Страница 103: ...led on your computer Expansion memory modules are available as options For memory upgrades use only unbuffered PC100 CL2 SDRAM µDIMM modules Sony offers the optional 128 MB PCGA MM128T memory module This section provides you with information on removing and replacing a memory module Precautions and Procedures Removing a Memory Module Installing a Memory Module Confirming Added Memory Capacity Page...

Страница 104: ...and from any telecommunications links networks or modems before you open the system or follow any of the procedures described below Failure to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives and other components Perform the procedures described below only at an ESD workstation If such a station is not available do not work in a carpeted ar...

Страница 105: ...Typical expansion memory configuration Total System Memory MB On board MB Slot MB 128 128 0 256 128 128 Page 105 ...

Страница 106: ...ove or loosen any other screws Removing Bottom Screws 5 Slide the LCD lock lever and lift the cover 6 Slide the keyboard toward the LCD display then lift it away slightly Lifting the Keyboard 7 Lift the keyboard from the LCD display side 8 Gently turn the keyboard over the touchpad Take care not to detach the cable when lifting the keyboard 9 Touch a metal object such as the connector panel on the...

Страница 107: ...13 Snap the connectors into place when the board is correctly seated 14 Close the computer cover and replace the three 3 fastening screws on the bottom of the computer Page 107 ...

Страница 108: ...ot remove or loosen any other screws Removing Bottom Screws 5 Slide the LCD lock lever and lift the cover 6 Slide the keyboard toward the LCD display then lift it away slightly Lifting the Keyboard 7 Lift the keyboard from the LCD display side 8 Gently turn the keyboard over the touchpad Take care not to detach the cable when lifting the keyboard 9 Touch a metal object such as the connector panel ...

Страница 109: ...12 Close the computer cover and replace the three 3 fastening screws on the bottom of the computer Page 109 ...

Страница 110: ...ick Start on the Windows taskbar point to All Programs and then click Sony Notebook Setup 3 Click the About This Notebook tab Verify that the System Memory displayed in the left panel matches the amount of memory installed Sony Notebook Setup Dialog Box Page 110 ...

Страница 111: ...Your Computer Your VAIO computer is ready to help you work play learn and communicate as soon as you turn it on This section gives you the following Software Overview Software Support Information Sony Service Center Page 111 ...

Страница 112: ...eality come alive for our Internet browser and Windows AT T WorldNet Service AT T Corp AT T WorldNet Service offers fast reliable Internet access Customer benefits include Web based e mail video e mail multiple e mail accounts free Web pages online and live agent technical support instant messaging and parental controls DigitalPrint Sony Electronics Inc This image management software makes it fun ...

Страница 113: ...y to send multimedia messages via e mail Smart Capture manages the i LINK connection between your computer and a Sony Digital Handycam Camcorder that supports the i LINK interface It allows you to capture compressed video or still images that you can save or share via e mail A smart solution to computer digital audio video and network convergence SonicStage Sony Electronics Inc This new jukebox ap...

Страница 114: ...EE1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to y...

Страница 115: ...ay Apple QuickTime Apple Computer Inc Web site http www apple com phone 800 692 7753 hours 7 days a week 24 hours a day EarthLink Network Total Access EarthLink Network Inc Web site http support earthlink net e mail support earthlink net phone 800 890 5128 800 890 6356 hours 7 days a week 24 hours a day PC Cillin 2000 Trend Micro Inc Web site http www antivirus com pc cillin phone 949 387 7800 e m...

Страница 116: ... M 5 P M central time Sony Applications Sony Electronics Inc Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 1 hours 7 days a week 24 hours a day 1 Support from 1 888 4 SO NY PC is free of charge for 90 days after the original date of purchase Windows Operating System Word Microsoft Corp Web site http www sony com pcsupport phone 888 4 SONY PC 888 476 6972 1 hours 7 days a we...

Страница 117: ...Sony Service Center For the Sony Service Center nearest you call 1 888 4 SONY PC 1 888 476 6972 or find Sony Computing Service on the Web at http www sony com pcsupport Page 117 ...

Страница 118: ...Using the Recovery CDs This section provides you with details on your Sony Application Recovery and System Recovery CDs Application and System Recovery CDs Using Your Recovery CDs Page 118 ...

Страница 119: ...ou to reinstall individual applications and device drivers if they become corrupted or are erased System Recovery CD s Sony Electronics Inc This CD enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased This CD restores your computer to its original factory settings so user data and applications installed since you started us...

Страница 120: ...Using Your Recovery CDs The following sections describe how to use the Application Recovery and System Recovery utilities Page 120 ...

Страница 121: ...lication Recovery program You may be prompted to insert the next CD depending on the application you wish to restore Reinstalling device drivers with the Application Recovery CD s 1 Turn on your computer If your computer is already on close all applications 2 When the Windows desktop appears insert Application Recovery CD No 1 into the optical disc drive 3 Click Start in the Windows taskbar and cl...

Страница 122: ...tions are restored Recovery to Original Factory Defaults All data and partitions are removed from the hard disk drive All original factory settings operating system and preinstalled software is restored The System Recovery utility does not back up your system s data If you wish to retain your system data perform a backup to an external media Using the System Recovery CD s Your system may take a fe...

Страница 123: ...insert the second CD once the information from the first CD has been installed The recovery process takes from 30 to 60 minutes to complete After recovering your system using the System Recovery CD s you may be prompted to insert your Application Recovery CD s after restarting Windows Insert the Application Recovery CD to automatically complete recovery of your system Page 123 ...

Страница 124: ... sony com pcsupport Consult the following sections Troubleshooting Your Computer Troubleshooting the LCD Screen Troubleshooting the Mouse and Touchpad Troubleshooting Drives PC Cards and Peripheral Devices Troubleshooting the Software Troubleshooting i LINK Devices Troubleshooting the Modem Troubleshooting Audio Troubleshooting Memory Stick Media Troubleshooting Wireless LAN functions Troubleshoot...

Страница 125: ... the power strip or UPS is turned on and working If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for details Take the battery pack off the computer unplug the power cord and plug it in again Turn on the power If the power control button doe...

Страница 126: ... the power strip or UPS is turned on and working If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for details Take the battery pack off the computer unplug the power cord and plug it in again Turn on the power If the power control button doe...

Страница 127: ...nd then set the time hour minute second 4 Press the Right Arrow key to select the Exit tab and then press the Down Arrow key to select Get Default Values The message Load default values for all SETUP items appears 5 Press Enter The Setup Confirmation window appears 6 Make sure Yes is selected and press Enter 7 Make sure Exit Save Changes is selected and press Enter The Setup Confirmation window ap...

Страница 128: ...ss F2 when the Sony logo appears The BIOS setup menu window appears 6 Press the Right Arrow key to select the Exit menu 7 Press the Down Arrow key to select Get Default Values and then press Enter The message Load default values for all SETUP items appears 8 Press Enter The Setup Confirmation window appears 9 Make sure Yes is selected and press Enter 10 Make sure Exit Save Changes is selected and ...

Страница 129: ...ick Turn Off Computer on the Windows Task Manager dialog box If your computer still does not turn off press and hold the power button for at least four seconds to turn off the power Unplug the computer from the AC adapter and remove the battery pack from your computer If your computer stops responding while playing a CD or DVD press Ctrl Alt Delete simultaneously and click Turn Off Computer on the...

Страница 130: ...ompletely enters the lower power state To restore the computer to its normal operating stability 1 Close all open applications 2 Restart the computer by pressing Ctrl Alt Delete simultaneously and clicking Restart on the Windows Task Manager dialog box 3 If this procedure does not work press and hold the power button for four seconds or longer to turn off the computer Page 130 ...

Страница 131: ...See PowerPanel Help for more information To reduce fan noise 1 Right click the CPU Performance Profile icon on the taskbar and select Edit Create Profiles The AC Power Profile Editor window appears 2 Double click System to open the file if it isn t already opened 3 Double click Thermal Control Strategy Performance and select Quiet 4 Restart your computer Page 131 ...

Страница 132: ...box display a slower CPU speed than advertised This is normal Because your computer s CPU uses a type of CPU speed controlling technology System Properties may display the CPU s current speed instead of the maximum advertised speed Page 132 ...

Страница 133: ...d on Verify the power indicator on the computer is on Verify the battery packs are inserted properly and are charged The computer may be in LCD Video Standby mode Press any key to activate the screen The display mode may be set to external display mode Press and hold the Fn key while pressing F7 several times Page 133 ...

Страница 134: ...d on Verify the power indicator on the computer is on Verify the battery packs are inserted properly and are charged The computer may be in LCD Video Standby mode Press any key to activate the screen The display mode may be set to external display mode Press and hold the Fn key while pressing F7 several times Page 134 ...

Страница 135: ...My LCD screen continues to show the previous screen Press the Windows key and D twice to refresh the screen Page 135 ...

Страница 136: ...mage on my connected external display is not centered or sized properly Use the controls on your external display to adjust the image See the manual that came with your display for more information Page 136 ...

Страница 137: ...Click Start on the taskbar and then Control Panel 2 Click Appearance and Themes and then click the Display icon The Display Properties dialog box appears 3 Click the Settings tab 4 Move the Screen resolution slider to change your video resolution Page 137 ...

Страница 138: ...e mouse is securely plugged into the USB port See Connecting a USB Mouse for more information If you are still experiencing problems use your supplied Application Recovery CD to reinstall the mouse drivers See To use the Application Recovery CD s for more information Page 138 ...

Страница 139: ...e mouse is securely plugged into the USB port See Connecting a USB Mouse for more information If you are still experiencing problems use your supplied Application Recovery CD to reinstall the mouse drivers See To use the Application Recovery CD s for more information Page 139 ...

Страница 140: ...a double click adjust the button assignments Follow these steps 1 Press the Windows key and then press the Up Arrow key to select All Programs Press Enter 2 Press the Down Arrow key to select Sony Notebook Setup and press Enter 3 Make sure Sony Notebook Setup is selected and press Enter 4 Press the Right Arrow key to select the Touchpad tab and press Alt S simultaneously 5 Make sure the Buttons ta...

Страница 141: ...Enter 4 Press R to restart the computer If you still cannot restart your computer press and hold the power button for more than four seconds to turn off the computer If the pointer does not move while playing a disc press Ctrl Alt Delete simultaneously to stop playback Restart the computer by pressing Alt U to display the Shut Down menu and press R to restart the computer If you are still experien...

Страница 142: ...ar even though it is connected Make sure the floppy disk drive is properly connected Wait a few moments for the computer to recognize the drive Close all open applications and make sure there is no disk in the floppy disk drive Restart your computer with the connected floppy disk drive Page 142 ...

Страница 143: ...ar even though it is connected Make sure the floppy disk drive is properly connected Wait a few moments for the computer to recognize the drive Close all open applications and make sure there is no disk in the floppy disk drive Restart your computer with the connected floppy disk drive Page 143 ...

Страница 144: ...ite to a floppy disk If the floppy disk is write protected disable the write protect feature or use a floppy disk that is not write protected Make sure a formatted floppy disk is properly inserted into the floppy disk drive Page 144 ...

Страница 145: ...lick Device Manager Make sure the correct drivers are properly installed Do not use adhesive labels to identify the CD The label may come off while the disc is in use in the optical drive and cause the drive to malfunction If a region code warning appears when you try to use your optical drive it may be that the DVD you are trying to play is incompatible with the optical drive Verify the region co...

Страница 146: ...s it take longer for the optical disc drive to read some types of CDs The reading speed for a CD RW is slower than the reading speed for a CD ROM or CD R because these discs are formatted differently Page 146 ...

Страница 147: ...Make sure the computer is turned on Press the Eject button on the optical drive If the Eject button does not work open the tray by inserting a thin straight object such as a paper clip in the hole to the right of the Eject button Page 147 ...

Страница 148: ...your computer Disconnect the i LINK cable and connect it again 1 i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the documentation that came with...

Страница 149: ... the PC Card is compatible with the Microsoft Windows operating system Use the Sony Notebook Setup utility to disable devices you are not currently using Make sure any necessary drivers were installed properly See To use the Application Recovery CD s for more information Page 149 ...

Страница 150: ...hooting the Software My software program stops responding or crashes Contact the software publisher or designated provider for technical support See Software Support Information for contact information Page 150 ...

Страница 151: ...hooting the Software My software program stops responding or crashes Contact the software publisher or designated provider for technical support See Software Support Information for contact information Page 151 ...

Страница 152: ...start Some titles require specific files that are located on the Application Recovery CD Insert the disc and try starting the program again Make sure you place the CD in the tray with the label side facing up Make sure the optical drive is connected to your computer See Connecting an i LINK Optical Disc Drive for more information Page 152 ...

Страница 153: ...station If this occurs an application you are using may not be able to find files To correct this condition do one of the following Remove the PC Card and restart your computer Do not insert the PC Card while using that application Change the drive letters of the disk drives of the docking station or of the PC Card Refer to the Windows help files or the application manuals to change the drive lett...

Страница 154: ...oftware functions Use the preinstalled SonicStage software s Record function to create CDs on your VAIO computer if the specific model you purchased is preconfigured with all of the necessary components for CD R and CD RW capability Page 154 ...

Страница 155: ...our computer is using the Ultimate Battery Life profile for its power saving mode you cannot use DVgate or Smart Connect software Please select another profile Preferably connect your computer to AC power when using these features Page 155 ...

Страница 156: ...rs to establish a connection 1 i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for...

Страница 157: ...rs to establish a connection 1 i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for...

Страница 158: ...to an ordinary telephone and listening for a dial tone Make sure the telephone number the program is dialing is correct Make sure the software you are using is compatible with the computer s modem All preinstalled Sony programs are compatible If you are still experiencing problems use the supplied Application Recovery CD s to reinstall the modem drivers See To use the Application Recovery CD s for...

Страница 159: ...to an ordinary telephone and listening for a dial tone Make sure the telephone number the program is dialing is correct Make sure the software you are using is compatible with the computer s modem All preinstalled Sony programs are compatible If you are still experiencing problems use the supplied Application Recovery CD s to reinstall the modem drivers See To use the Application Recovery CD s for...

Страница 160: ...ased modems fax machines or your Internet service provider ISP do the following Ask your telephone company to verify your telephone cable is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is not experiencing tec...

Страница 161: ... enable is turned on 1 Click Start on the Windows taskbar and then Control Panel 2 Click Performance and Maintenance and then System The System Properties dialog box appears 3 Select the Hardware tab and then click Device Manager The Device Manager dialog box appears listing your computer hardware devices 4 Double click DVD CD ROM drives 5 Double click the listed drive name 6 Click the Properties ...

Страница 162: ... enable is turned on 1 Click Start on the Windows taskbar and then Control Panel 2 Click Performance and Maintenance and then System The System Properties dialog box appears 3 Select the Hardware tab and then click Device Manager The Device Manager dialog box appears listing your computer hardware devices 4 Double click DVD CD ROM drives 5 Double click the listed drive name 6 Click the Properties ...

Страница 163: ...lick Edit Create Profiles The AC Power Profile Editor dialog box appears 2 In the left portion of the window click the power management profile you want to set Maximum Battery Life is the default selection when your computer runs on battery power 3 In the right portion of the window double click CPU Control in the System folder A CPU control options list appears 4 Click Performance 5 Click the Fil...

Страница 164: ...My microphone does not work If you are using an external microphone make sure the microphone is plugged into the Microphone jack See Connecting an External Microphone for more information Page 164 ...

Страница 165: ...window Click the Left or Right arrows to view images If your images are stored in a folder open the folder to view your images The format of your Memory Stick media may not be compatible with the software you are using to view your image files When you reformat your Memory Stick media you lose the images and data stored on that media Copy the data from the Memory Stick media onto the hard disk dri...

Страница 166: ...window Click the Left or Right arrows to view images If your images are stored in a folder open the folder to view your images The format of your Memory Stick media may not be compatible with the software you are using to view your image files When you reformat your Memory Stick media you lose the images and data stored on that media Copy the data from the Memory Stick media onto the hard disk dri...

Страница 167: ...ess the removable drive To locate the Memory Stick media icon in your My Computer folder 1 Click the View menu and select Refresh 2 Wait a few moments for the computer to recognize the Memory Stick media 3 Click the Sony MemoryStick icon Page 167 ...

Страница 168: ...Wireless LAN PC Card is properly inserted Make sure power to the access point is on Make sure the access point is displayed in the Available networks window 1 Click Start and select Control Panel 2 Click Network and Internet Connections and then Network Connections 3 Right click Wireless Network Connection and select Properties The Wireless Network Connection Properties dialog box appears 4 Select...

Страница 169: ...Wireless LAN PC Card is properly inserted Make sure power to the access point is on Make sure the access point is displayed in the Available networks window 1 Click Start and select Control Panel 2 Click Network and Internet Connections and then Network Connections 3 Right click Wireless Network Connection and select Properties The Wireless Network Connection Properties dialog box appears 4 Select...

Страница 170: ...the Wireless LAN PC Card is properly inserted Check the access point settings Refer to the instructions supplied with the access point Check if your computer and the access point are connected to one another Move your computer away from obstructions or closer to any access point you may be using Page 170 ...

Страница 171: ...maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a Wireless LAN Access Point the device may be temporarily overloaded depending on the number of other devices communicating via the access point If your access point interferes with other access points change the access point channel See your access point instr...

Страница 172: ...ed or slowed down when MPEG2 data is transferred The typical effective data transfer speed via an access point is 4 5 Mbps when adhering to the IEEE 802 11b standard High rate stream transfers with MPEG2 data may lower this rate Page 172 ...

Страница 173: ... To avoid data transfer interruptions Move the computer closer to the access point Make sure the access point connection is intact Right click the Wireless Network Connection icon on the taskbar and click Status The Wireless Network Connection Status dialog box appears Change the access point channel See your access point instructions for more information Page 173 ...

Страница 174: ...ing the printer port number 1 Click Start on the Windows taskbar and then Control Panel 2 Click Performance and Maintenance and then System The System Properties dialog box appears 3 Select the Hardware tab and click Device Manager The Device Manager dialog box appears 4 Double click Ports COM LPT and then ECP Printer Port LPT1 5 Select the Port Settings tab and choose a different LPT Port Number ...

Страница 175: ...ing the printer port number 1 Click Start on the Windows taskbar and then Control Panel 2 Click Performance and Maintenance and then System The System Properties dialog box appears 3 Select the Hardware tab and click Device Manager The Device Manager dialog box appears 4 Double click Ports COM LPT and then ECP Printer Port LPT1 5 Select the Port Settings tab and choose a different LPT Port Number ...

Страница 176: ...Getting Help Sony provides you with several support resources to answer questions about your VAIO computer or the preinstalled software Refer to these resources in the order they are listed Page 176 ...

Страница 177: ...s of your applications network settings and other important software settings When your software is protected you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states 5 Sony Computing Support This service provides instant access to information on commonly encountered problems Enter a description of your problem and the Knowledg...

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