69
Troubleshooting and explanations
Troubleshooting
If a problem occurs during recorder operation, follow the steps described below before
consulting the nearest Sony dealer. If any messages appear, it is recommended to take
notes.
1
Check to see if the problem is listed in, “Troubleshooting” (page 69).
Check “Messages” (page 77) for the problem as well.
2
If after step 1 you still cannot solve the problem, consult your nearest Sony dealer.
While charging
Symptom
Cause/Remedy
The rechargeable
battery does not start
charging. The
rechargeable battery
cannot be fully
charged.
• The rechargeable battery has been inserted incorrectly or the AC
power adaptor has been connected incorrectly.
,
Insert the rechargeable battery correctly or connect the AC
power adaptor correctly.
• Because of the battery’s characteristics, the capacity of the
rechargeable battery may be smaller than normal when it is used for
the first time or after a long period of disuse.
,
Charge and discharge the battery several times. The normal
battery life will be restored.
• The surrounding temperature is too high or too low.
,
Charge the battery at a temperature of +5
°
C (+41
°
F) to +35
°
C
(+95
°
F).
• You charged the rechargeable battery using USB bus power.
,
USB bus power charging is only provisional and cannot be used
to fully charge the rechargeable battery. Disconnect the recorder
from the computer and charge the rechargeable battery with the
AC power adaptor.
The rechargeable
battery has become
drained even when the
recorder was not used
for a while.
• The Quick mode was set to “On”.
,
If you set the Quick mode to “On”, the power stays on inside
recorder even when there is no operation, causing the
rechargeable battery life to shorten (page 57). If the rechargeable
battery is not fully charged, the battery may become drained
after a while. If this happens, charge the rechargeable battery
again (page 17).
Even when fully
charged, the life of the
battery is only about
half what it normally is.
• The useful life of the rechargeable battery may be ending.
,
Replace the rechargeable battery with the new one.
The recorder become
hot during the charging
procedure.
• This is normal and poses no danger.
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