Additional Information
24
GB
Symptom
Cause and remedy
Distorted or
intermittent sound
(sometimes with
noise)
Low sound
Loud background
noise
The surround
sound effect is
not obtained
,
The headphones’ POWER indicator light dims, flashes, goes off, or the sound
becomes distorted, intermittent or noisy.
• Charge the rechargeable batteries if they are weak, or replace dry batteries
with new ones. If the POWER indicator is still off after charging the
batteries, take the headphones to a Sony dealer.
,
Set the ATT switch on the processor to “–8dB.”
,
If you connect the processor to an AV component using the headphone jacks,
lower the volume level on the connected AV component.
,
When using DTS audio sources, set the EFFECT switch on the processor to
“CINEMA” or “MUSIC” mode (page 17, 18).
,
Set the ATT switch on the processor to “0dB.”
,
If you connect the processor to an AV component using the headphone jacks,
raise the volume level on the connected AV component.
,
Raise the headphone volume.
,
Move closer to the processor. (As you move away from the processor, more
noise is likely to be heard. This is inherent in infrared ray communication and
does not mean that there is a problem with the unit itself.)
,
Check if there is any obstruction between the processor and the headphones.
,
Check that the infrared sensors are not covered with your hands or hair.
,
If you use the headphones by a window where the sunlight is too strong, draw
the curtains/blinds to shut out the direct sunlight, or use the headphones
away from the sunlight.
,
Change the position or angle of the processor.
,
If you connect the processor to an AV component using the headphone jacks,
raise the volume level on the connected AV component.
,
The headphones’ POWER indicator light dims, flashes, goes off, or the sound
becomes distorted, intermittent or noisy.
• Charge the rechargeable batteries if they are weak, or replace dry batteries
with new ones. If the POWER indicator is still off after charging the
batteries, take the headphones to a Sony dealer.
,
When you have another processor or transmitter, check if more than one
processor or transmitter is being used at the same time.
• Turn off other processor or transmitter or move to a place outside the range
of this processor or transmitter.
,
If the plasma display is placed too close, place the system farther away from it.
,
Set the EFFECT switch on the processor to “CINEMA” or “MUSIC” mode
(page 17,18).
,
The audio being played is not a multichannel signal.
The surround effect does not work for monaural sound sources.
