27
GB
Additional Information
KLV-37/32/26S550A/KLV-32S530A
4-130-985-
13
(1)
Troubleshooting
Check whether the
1
(standby) indicator is
flashing in red.
When it is flashing
The self-diagnosis function is activated.
1
Count how many times the
1
(standby)
indicator flashes between each two second
break.
For example, the indicator flashes three times, then
there is a two second break, followed by another three
flashes, etc.
2
Press
1
on the TV to turn it off, disconnect
the AC power cord, and inform your dealer or
Sony service centre of how the indicator
flashes (number of flashes).
When it is not flashing
1
Check the items listed below.
2
If the problem still persists, have your TV
serviced by qualified service personnel.
No picture (screen is dark) and no sound
• Check the antenna/cable connection.
• Connect the TV to the AC power outlet, and press
1
on
the TV.
• If the
1
(standby) indicator lights up in red, press
"/1
.
No picture or no menu information from equipment
connected to the video input jack appears on the
screen
• Press
/
to display the connected equipment list,
then select the desired input.
• Check the connection between the optional equipment and
the TV.
Double images or ghosting
• Check the antenna/cable connection.
• Check the antenna/cable location and direction.
Only snow and noise appear on the screen
• Check if the antenna is broken or bent.
• Check if the antenna has reached the end of its serviceable
life (three to five years in normal use, one to two years at
the seaside).
Distorted picture (dotted lines or stripes)
• Keep the TV away from electrical noise sources such as
cars, motorcycles, hair-dryers or optional equipment.
• When installing optional equipment, leave some space
between the optional equipment and the TV.
• Check the antenna/cable connection.
• Keep the antenna cable away from other connecting
cables.
Picture or sound noise when viewing a TV channel
• Adjust “AFT” (Automatic Fine Tuning) to obtain better
Some tiny black points and/or bright points appear
on the screen
• The picture of a display unit is composed of pixels. Tiny
black points and/or bright points (pixels) on the screen do
not indicate a malfunction.
No colour on programmes
• Select “Reset” (page 17).
No colour or irregular colour when viewing a signal
from the Y, P
B
/C
B
, P
R
/C
R
jacks of
/
• Check the connection of the Y, P
B
/C
B
, P
R
/C
R
jacks of
/
and check if each jacks are firmly seated in their
respective jacks.
No sound, but good picture
• Press
2
+/– or
%
(Mute).
• Check if the “Speaker” is set to “TV Speaker” (page 19).
The TV turns off automatically (the TV enters
standby mode)
• Check if the “Sleep Timer” is activated, or confirm the
“Duration” setting of “Wake Up Timer” (page 20).
• Check if the “Idle TV Standby” is activated (page 23).
The TV turns on automatically
• Check if the “Wake Up Timer” is activated (page 20).
Some input sources cannot be selected
• Select “Video Labels” and cancel “Skip” of the input
source (page 19).
The remote does not function
• Replace the batteries.
Picture
Sound
General
