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4K Media Player

FMP-X5

Internet

The 4K Media Player cannot connect to the internet/network.

Update fails before completion.

4-541-609-11(1)

Copyright 2014 Sony Corporation

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Содержание FMP-X5

Страница 1: ...y questions on how to use the 4K Media Player Preparations and Connections Enjoying 4K Video Content Configuring Settings Settings Customer Support menus Parts and Controls Announcements Troubleshooting 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide ...

Страница 2: ...nitial Setup 50 Connecting devices 10 Connecting a TV 41 Connecting an AV receiver 43 Connecting a USB flash drive 46 Connecting a 4K camcorder 47 Connecting the 4K Media Player to the internet 11 Configuring the internet connection 44 Enjoying 4K Video Content 2 Netflix 12 Enjoying 4K video content on Netflix 51 4K camcorder 13 Playable video file formats 52 Enjoying 4K video content on a 4K camc...

Страница 3: ... HDMI settings 19 Controlling the 4K Media Player together with the TV Control for HDMI 65 Turning off the 4K Media Player simultaneously when turning off the TV Device Auto Power Off 66 Initial settings 20 Performing the initial setup Initial Setup 50 Resetting all settings 21 Resetting the 4K Media Player Reset All Settings 67 Customer support 22 System Information 68 View Network settings and s...

Страница 4: ... Update fails before completion 86 Connections 32 A message appears indicating that your TV s HDMI port is not compatible 87 The 4K Media Player does not detect the USB device connected to the 4K Media Player 88 There is no picture or sound when the 4K Media Player is connected to an AV receiver 89 Remote control 33 The 4K Media Player does not respond to any button 90 If the problem is not solved...

Страница 5: ...dia Player FMP X5 Preparations and Connections About 4K Media Player Preparations Connecting devices Connecting the 4K Media Player to the internet 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 1 ...

Страница 6: ...4K Media Player FMP X5 Enjoying 4K Video Content Netflix 4K camcorder Using the USB flash drives 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 2 ...

Страница 7: ...Settings Settings Customer Support menus Picture settings Sound settings Network settings General settings HDMI settings Initial settings Resetting all settings Customer support 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 3 ...

Страница 8: ...4K Media Player FMP X5 Parts and Controls Main unit Indicators Remote control Screen 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 4 ...

Страница 9: ...4K Media Player FMP X5 Announcements Trademarks 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 5 ...

Страница 10: ...4K Media Player FMP X5 Troubleshooting Power Picture Sound Internet Connections Remote control If the problem is not solved 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 6 ...

Страница 11: ... X5 About 4K Media Player Features of the 4K Media Player Introduces the features of the 4K Media Player Home menu Describes the items displayed on the Home menu 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 7 ...

Страница 12: ...gh Speed HDMI cable not supplied You can enjoy sound of the 4K Media Player with high quality using an AV receiver Configuring the internet connection Required Explains the required network environment and how to connect the 4K Media Player to the internet via a wired LAN connection Connecting a USB flash drive Optional Explains how to connect a USB flash drive to the 4K Media Player By connecting...

Страница 13: ...setup Initial Setup Required Explains the initial setup process The 4K Media Player automatically enters initial setup mode Initial Setup when it is turned on for the first time You can set up the 4K Media Player easily by following the on screen instructions 4 541 609 11 1 Copyright 2014 Sony Corporation 9 ...

Страница 14: ...ng an AV receiver Connecting a USB flash drive Optional Explains how to connect a USB flash drive to the 4K Media Player By connecting a storage device to the 4K Media Player you can play video content stored on the storage device Connecting a 4K camcorder Optional Explains how to connect a 4K camcorder to the 4K Media Player via the front USB port of the 4K Media Player using a USB cable not supp...

Страница 15: ...ayer to the internet Configuring the internet connection Required Explains the required network environment and how to connect the 4K Media Player to the internet via a wired LAN connection 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 11 ...

Страница 16: ...4K Media Player FMP X5 Netflix Enjoying 4K video content on Netflix Explains how to watch 4K video content streamed via Netflix 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 12 ...

Страница 17: ... file formats Explains the video file formats that can be played on the 4K Media Player Enjoying 4K video content on a 4K camcorder Explains how to watch 4K video content on the 4K camcorder 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 13 ...

Страница 18: ...e formats Explains the video file formats that can be played on the 4K Media Player Enjoying 4K video content on a USB flash drive Explains how to watch non copyrighted 4K video content on the USB flash drive 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 14 ...

Страница 19: ...P X5 Picture settings Producing film like images 24p output Explains how to produce images with film like quality by outputting signals of 24 frames per second 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 15 ...

Страница 20: ...nnel audio signals Downmix Explains how to set whether to apply the Dolby Surround effects to the output audio signals Synchronizing audio with video output A V SYNC Explains how to delay the output of audio to minimize the time gap between audio output and a visual display Setting the HDMI OUT jack for output of audio signals Audio from HDMI OUT Explains how to configure the setting to output aud...

Страница 21: ...work Setup Explains how to set up the internet and local network connections of the 4K Media Player Refresh the internet content list Refresh Internet Content Explains how to refresh the internet content list 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 17 ...

Страница 22: ...uage to be displayed on the screen Language Explains how to configure the language to be displayed on the screen Saving power Eco Explains how to configure the setting to reduce the power consumption 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 18 ...

Страница 23: ... setting to control the 4K Media Player via an HDMI connected TV Turning off the 4K Media Player simultaneously when turning off the TV Device Auto Power Off Explains how to configure the setting to turn off the 4K Media Player simultaneously when turning off the connected TV 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 19 ...

Страница 24: ... Explains the initial setup process The 4K Media Player automatically enters initial setup mode Initial Setup when it is turned on for the first time You can set up the 4K Media Player easily by following the on screen instructions 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 20 ...

Страница 25: ...X5 Resetting all settings Resetting the 4K Media Player Reset All Settings Explains how to reset the all settings of the 4K Media Player to the factory defaults 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 21 ...

Страница 26: ... on the internet connection Automatic Software Download Explains how to configure the settings to download software via the internet automatically while the 4K Media Player is in standby mode Software Update Explains how to update the software of the 4K Media Player Software License Information Explains how to display and check the Software License Information 4 541 609 11 1 Copyright 2014 Sony Co...

Страница 27: ... Provides names and descriptions of each part on the front panel of the 4K Media Player Rear panel Provides names and descriptions of each part on the rear panel of the 4K Media Player 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 23 ...

Страница 28: ...4K Media Player FMP X5 Indicators Indicators Provides detailed descriptions of the LED indicators on the front panel of the 4K Media Player 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 24 ...

Страница 29: ...ia Player FMP X5 Remote control Remote control Provides names and descriptions of each part on the remote control supplied with the 4K Media Player 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 25 ...

Страница 30: ...4K Media Player FMP X5 Screen Home menu Describes the items displayed on the Home menu 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 26 ...

Страница 31: ...4K Media Player FMP X5 Trademarks Trademarks Provides a list of trademarks registered trademarks 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 27 ...

Страница 32: ...4K Media Player FMP X5 Power The power does not turn on 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 28 ...

Страница 33: ...4K Media Player FMP X5 Picture There is no picture The Initial Setup screen does not appear Netflix content is not in 4K image quality 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 29 ...

Страница 34: ...4K Media Player FMP X5 Sound There is no sound Sound output is interrupted 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 30 ...

Страница 35: ...4K Media Player FMP X5 Internet The 4K Media Player cannot connect to the internet network Update fails before completion 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 31 ...

Страница 36: ...t your TV s HDMI port is not compatible The 4K Media Player does not detect the USB device connected to the 4K Media Player There is no picture or sound when the 4K Media Player is connected to an AV receiver 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 32 ...

Страница 37: ...4K Media Player FMP X5 Remote control The 4K Media Player does not respond to any button 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 33 ...

Страница 38: ...t All Settings Explains how to reset the all settings of the 4K Media Player to the factory defaults Customer support websites Provides the URLs of the customer support websites for the latest information on the 4K Media Player 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 34 ...

Страница 39: ...2 160 vertical pixels which has four times the resolution of a full HD image at 829 million pixels Enjoying 4K video content on Netflix Enjoying content on a 4K camcorder or a USB flash drive You can connect a 4K camcorder or a USB flash drive to the USB port on the front of the 4K Media Player and enjoy video content stored on the connected device Enjoying 4K video content on a 4K camcorder Enjoy...

Страница 40: ...s to confirm 1 Settings Select this to change the settings of the 4K Media Player e g Picture Sound 2 Help Select this to view information about self diagnostics and customer support You can also view this Help Guide 3 Network Status Select this to view the internet connection status 4 Netflix Select this to look up and watch content on Netflix 5 Video Player Select this to watch content on a 4K c...

Страница 41: ...re if you will not be using an AV receiver 4 Configuring the internet connection 5 Preparing the remote control Prepare the remote control to operate the 4K Media Player 6 Turning on the 4K Media Player After making the necessary connections connect the AC power cord mains lead to the 4K Media Player then turn on the 4K Media Player 7 Performing the initial setup Initial Setup Configure the networ...

Страница 42: ... power cords mains leads Your 4K Media Player is supplied with AC power cords mains leads with four different types of plugs For your safety use only the cord that is intended for use in your country region Never use other types of cords For customers in Canada and Mexico For customers in the United Kingdom and Republic of Ireland For customers in Brazil Help Guide 38 ...

Страница 43: ...For customers in other European countries 1 Make sure you find these marks between the pins 2 Make sure the pins are stepped 4 541 609 11 1 Copyright 2014 Sony Corporation 39 ...

Страница 44: ...ries name of your BRAVIA TV Use either of the methods below to find out the series name of your BRAVIA TV On the packaging of your BRAVIA TV On your BRAVIA TV Series name Example 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 40 ...

Страница 45: ...Checking the series name of your BRAVIA TV For BRAVIA X9005 or X900 series or 4K projectors VPL VW1100ES VW500ES To watch copyright protected videos connect the 4K Media Player to the HDMI IN 2 jack of your TV HDMI OUT 1 for AUDIO VIDEO jack of the 4K Media Player High Speed HDMI cable not supplied HDMI IN 2 jack of the TV or 4K projector For other BRAVIA series To watch copyright protected videos...

Страница 46: ...1 for AUDIO VIDEO jack of the 4K Media Player High Speed HDMI cable not supplied HDMI IN 4 jack of the TV Related Topic Checking the series name of your BRAVIA TV 4 541 609 11 1 Copyright 2014 Sony Corporation 42 ...

Страница 47: ...er using an AV receiver Connect an AV receiver with an HDMI input jack to the 4K Media Player using a High Speed HDMI cable not supplied as illustrated below HDMI OUT 2 for AUDIO jack of the 4K Media Player High Speed HDMI cable not supplied HDMI IN jack of the AV receiver 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 43 ...

Страница 48: ...e flat type LAN cables are easily affected by noise If the receiver is used in an environment with power supply noise from electronic devices or in a noisy network environment use a shielded type LAN cable Note Use a router that is compatible with transmission speeds of 16 Mbps or faster to enjoy Netflix If the transmission speed is less than 16 Mbps 4K content is streamed at a lower image quality...

Страница 49: ...Performing the initial setup Initial Setup Configuring the network Network Setup 4 541 609 11 1 Copyright 2014 Sony Corporation 45 ...

Страница 50: ...n the storage device Connect a USB flash drive to the USB port on the front as illustrated below You can play non copyrighted content on a USB flash drive connected to the USB port USB port of the 4K Media Player USB flash drive Related Topic Enjoying 4K video content on a USB flash drive 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 46 ...

Страница 51: ...the 4K Media Player Connect a 4K camcorder to the USB port on the front of the 4K Media Player using the USB cable not supplied as illustrated below USB port of the 4K Media Player USB cable not supplied 4K camcorder Related Topic Enjoying 4K video content on a 4K camcorder 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 47 ...

Страница 52: ... the remote control Prepare the remote control as shown below 1 Remove the insulation film from the remote control Related Topic Replacing the battery of the remote control 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 48 ...

Страница 53: ...er After connecting wait for about 30 seconds until the 4K Media Player enters standby AC adapter supplied AC power cord mains lead supplied 2 Press on standby on the remote control to turn on the 4K Media Player You can also turn on the 4K Media Player by pressing on standby on the 4K Media Player The Initial Setup screen appears on the TV screen after a short while when you turn on the 4K Media ...

Страница 54: ...layer to output audio signals Performing the initial setup manually If the Initial Setup screen does not appear or you want to display the Initial Setup screen manually you can display it by following the procedure below 1 Selecting Settings Initial Setup from the Home menu Note Switch the input of the TV to the input to which the 4K Media Player is connected to use this function Hint If you are i...

Страница 55: ... input of the TV to the input to which the 4K Media Player is connected first Press to select an item you want then press to confirm 1 Press HOME The Home menu appears 2 Select Netflix 3 Follow the on screen instructions To return to previous screens press RETURN repeatedly until the desired screen is displayed Related Topic Checking the series name of your BRAVIA TV Playable video file formats 4 ...

Страница 56: ...0 x 2160 Frame rate 60p MP4 H 264 AVC Video up to 3840 x 2160 8 bit Frame rate 24p 25p 30p 50p 60p XAVC S Video up to 3840 x 2160 8 bit Frame rate 24p 25p 30p 50p 1 60p 1 100p 2 120p 2 1 up to 1920 x 1080 2 up to 1280 x 720 Related Topic Enjoying 4K video content on a 4K camcorder Enjoying 4K video content on a USB flash drive 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 52 ...

Страница 57: ...ed first Press to select an item you want then press to confirm 1 Press HOME The Home menu appears 2 Select Video Player 3 Select the content you want to play in the content list screen Playback starts Related Topic Playable video file formats Checking the series name of your BRAVIA TV 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 53 ...

Страница 58: ...nput to which the 4K Media Player is connected first Press to select an item you want then press to confirm 1 Press HOME The Home menu appears 2 Select Video Player 3 Select the content you want to play in the content list screen Playback starts Related Topic Playable video file formats Connecting a USB flash drive 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 54 ...

Страница 59: ...uality by outputting signals of 24 frames per second When 24p output is set to Off factory default setting video signals are output as they are Press to select an item you want then press to confirm 1 Select Settings Picture from the Home menu 2 Select 24p output 3 Select Auto or Off 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 55 ...

Страница 60: ...e of audio signals is compressed at a standard compression level When Audio DRC is set to Off no compression is used and a more dynamic sound is produced Press to select an item you want then press to confirm 1 Select Settings Sound from the Home menu 2 Select Audio DRC 3 Select On or Off 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 56 ...

Страница 61: ... audio signals are output according to the status of the connected HDMI device When Audio output is set to PCM PCM signals are output from the HDMI OUT jack Press to select an item you want then press to confirm 1 Select Settings Sound from the Home menu 2 Select Audio output 3 Select Auto or PCM 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 57 ...

Страница 62: ... audio device that does not support multi channel surround formats When Downmix is set to Surround audio signals are output with the Dolby Surround effects Select this when connecting an audio device that supports Dolby Surround Press to select an item you want then press to confirm 1 Select Settings Sound from the Home menu 2 Select Downmix 3 Select Stereo or Surround 4 541 609 11 1 Copyright 201...

Страница 63: ... when using a projector Press to select an item you want then press to confirm 1 Select Settings Sound from the Home menu 2 Select A V SYNC 3 Select the setting you want 0 ms factory default setting The time gap between the audio output and visual display is not adjusted 10 ms 300 ms You can adjust the delay from 10 ms to 300 ms in 10 ms intervals 4 541 609 11 1 Copyright 2014 Sony Corporation Hel...

Страница 64: ...MI OUT 1 for AUDIO VIDEO jack along with video signals When Audio from HDMI OUT is set to HDMI OUT 2 audio signals are output separately from the HDMI OUT 2 for AUDIO jack Set this function to HDMI OUT 2 if connecting an AV receiver to the 4K Media Player via the HDMI OUT 2 for AUDIO jack Press to select an item you want then press to confirm 1 Select Settings Sound from the Home menu 2 Select Aud...

Страница 65: ...N during the Initial Setup by following the on screen instructions If you want to configure specific settings such as Proxy Server select the setting item to be configured manually Press to select an item you want then press to confirm 1 Select Settings Network from the Home menu 2 Select Network Setup 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 61 ...

Страница 66: ...efresh Internet Content You can refresh the internet content list Press to select an item you want then press to confirm 1 Select Settings Network from the Home menu 2 Select Refresh Internet Content 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 62 ...

Страница 67: ...s selected on the Initial Setup screen you can also change the language later by following the procedure below Press to select an item you want then press to confirm 1 Select Settings General Setup from the Home menu 2 Select Language 3 Select the language you want 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 63 ...

Страница 68: ...rned off automatically when you do not operate the 4K Media Player for a specified period of time Press to select an item you want then press to confirm 1 Select Settings General Setup from the Home menu 2 Select Eco 3 Set Auto Standby to On or Off 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 64 ...

Страница 69: ...DMI is set to On factory default setting you can control the 4K Media Player via an HDMI connected TV Press to select an item you want then press to confirm 1 Select Settings HDMI Settings from the Home menu 2 Select Control for HDMI 3 Select On or Off 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 65 ...

Страница 70: ...Off is set to On factory default setting the 4K Media Player is turned off simultaneously when you turn off the connected TV Press to select an item you want then press to confirm 1 Select Settings HDMI Settings from the Home menu 2 Select Device Auto Power Off 3 Select On or Off 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 66 ...

Страница 71: ... to show that the reset is in progress followed by a screen to show that it is complete 3 Select OK The 4K Media Player restarts automatically Note Before disposing of the 4K Media Player clear all memorized settings using Reset All Settings Hint The RESET button on the front panel is used to restart the 4K Media Player You cannot reset all settings of the 4K Media Player to the factory defaults b...

Страница 72: ...to select an item you want then press to confirm 1 Select Help Customer Support from the Home menu 2 Select System Information You can check the information for Software Version and Device ID 3 When you have confirmed the current system information press RETURN 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 68 ...

Страница 73: ...work settings and status You can check the settings for IP Address Subnet Mask Default Gateway Primary DNS Secondary DNS MAC Address and Proxy Server You can also check the internet connection by selecting Check Connection The setting items during setup differ depending on the network environment and connection type 3 When you have confirmed the current system information press RETURN 4 541 609 11...

Страница 74: ...internet automatically while the 4K Media Player is in standby mode Press to select an item you want then press to confirm 1 Select Help Customer Support from the Home menu 2 Select Automatic Software Download 3 Select On or Off If you have set this function to Off download the latest version of the software manually 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 70 ...

Страница 75: ... functions Press to select an item you want then press to confirm 1 Select Help Customer Support from the Home menu 2 Select Software Update A confirmation message about starting an update appears If no software has been downloaded the 4K Media Player will start searching for an update via the internet if connected 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 71 ...

Страница 76: ...can display and check the Software License Information Press to select an item you want then press to confirm 1 Select Help Customer Support from the Home menu 2 Select Software License Information 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 72 ...

Страница 77: ...m remote control 4 HDD indicator Lights up in orange or red depending on the status of the 4K Media Player 5 RESET button Restart the 4K Media Player by pressing this button with a thin sharp object such as the point of a pen 6 USB port Connect a 4K camcorder or a USB flash drive You can only play non copyrighted content via this port Related Topic Indicators 4 541 609 11 1 Copyright 2014 Sony Cor...

Страница 78: ...em using an HDMI cable 2 HDMI OUT 1 for AUDIO VIDEO jack Connect a TV using an HDMI cable 3 EXTRA HDD USB port This function is not available in some countries regions 4 LAN 100 port Connect a LAN cable to use a wired LAN connection 5 DC IN jack Connect the supplied AC adapter 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 74 ...

Страница 79: ...tors 1 Power indicator Blinking Starting up Lit Power on Light off Power off 2 HDD indicator Blinking or lit in orange Updating the software Blinking in red System error 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 75 ...

Страница 80: ...sts the volume level of the TV 3 DISPLAY Displays the playback and web browsing information on the screen 4 Moves the highlight to select a displayed item and enters the selected item 5 RETURN Returns to the previous screen 6 HOME Displays the Home menu of the 4K Media Player 7 Playback control buttons play Help Guide 76 ...

Страница 81: ...frame at a time when pressed briefly in pause mode stop Stops playback and remembers the stop point resume point The resume point for a title track is the last point you played pause Pauses or re starts playback 8 TV on standby Turns on the TV or sets it to standby mode 9 TV INPUT Switches the input of the TV 10 NETFLIX Accesses the Netflix service 11 OPTIONS A menu containing options that can be ...

Страница 82: ...ries Dolby and the double D symbol are trademarks of Dolby Laboratories TUXERA is a registered trademark of Tuxera Inc in the US and other countries Netflix is available in certain countries Streaming membership required More information at www netflix com Other system and product names are generally trademarks or registered trademarks of the manufacturers and marks are not indicated in this docum...

Страница 83: ...urn on Make sure the AC adapter is connected securely to the DC IN jack on the rear of the 4K Media Player Make sure the AC power cord mains lead is connected securely to the AC outlet 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 79 ...

Страница 84: ...4K Media Player FMP X5 There is no picture Re connect all connecting cables securely Make sure none of the connecting cables are damaged 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 80 ...

Страница 85: ...en does not appear Switch the input of the TV to the input to which the 4K Media Player is connected Make sure that the 4K Media Player is connected to the correct HDMI IN jack of the TV 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 81 ...

Страница 86: ... streaming service content from Netflix may be played at lower image quality depending on the network environment Contact your telecommunications carrier for details on improving transmission speed for better image quality 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 82 ...

Страница 87: ...IDEO jack or the HDMI OUT 2 for AUDIO jack Set the jack to output from by selecting Settings Sound Audio from HDMI OUT from the Home menu The AV receiver input may automatically switch input from the TV Manually set the AV receiver to output audio signals input from the 4K Media Player Make sure that the TV and the AV receiver are not muted 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide...

Страница 88: ...K Media Player via the AV receiver using the ARC Audio Return Channel function sound output may be interrupted depending on the combination of devices In this case connect the AV receiver to the HDMI OUT 2 for AUDIO jack of the 4K Media Player to output audio signals 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 84 ...

Страница 89: ...r cannot connect to the internet network Make sure that the router is turned on Check the LAN cable connection and the network settings Make sure the router is DHCP server compatible 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 85 ...

Страница 90: ...4K Media Player FMP X5 Update fails before completion Check that the LAN cable is connected to the 4K Media Player The server may be down 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 86 ...

Страница 91: ...RAVIA TV you are using BRAVIA X9005 or X900 series or 4K projectors VPL VW1100ES VPL VW500ES HDMI IN 2 jack Other BRAVIA series HDMI IN 4 jack For details see the following websites For customers in Canada http esupport sony com CA For customers in Latin America http esupport sony com For customers in Europe http www sony europe com support 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide...

Страница 92: ... HDD USB port on the rear of the 4K Media Player is not available in some countries regions Connect the USB device to the USB port on the front of the 4K Media Player Make sure the USB device or cable is not damaged Make sure the USB device is turned on If the USB device is connected via a USB hub connect the USB device directly to the 4K Media Player instead 4 541 609 11 1 Copyright 2014 Sony Cor...

Страница 93: ...ayer is connected to an AV receiver Refer to Connecting an AV receiver and check that the 4K Media Player is properly connected to the AV receiver Refer to the operating instructions supplied with the AV receiver 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 89 ...

Страница 94: ...4K Media Player FMP X5 The 4K Media Player does not respond to any button Open the front cover and press the RESET button 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 90 ...

Страница 95: ...sites for the latest information on the 4K Media Player For customers in Canada http esupport sony com CA For customers in Latin America http esupport sony com For customers in Europe http www sony europe com support 4 541 609 11 1 Copyright 2014 Sony Corporation Help Guide 91 ...

Страница 96: ... button with a thin sharp object such as the point of a pen 2 Replace the old battery with a new one Insert the new battery with the side facing up CR2032 manufactured by Sony 3 Close the battery compartment CAUTION Be sure to insert the battery correctly The battery may explode if it is not inserted correctly Replace only with the same or equivalent type 4 541 609 11 1 Copyright 2014 Sony Corpora...

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