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Audio
General
Problem
Possible Remedies
Good picture,
no sound
❏
Press
MUTING
so that the word
Muting
disappears from the screen (see page
35).
❏
Make sure the
Speaker
option is set to
On
in the Audio Menu (see page 49).
Cannot gain enough volume
when using a cable box
❏
Increase the volume of the cable box using the cable box’s remote control.
Then press
TV FUNCTION
and adjust the TV’s volume.
Sound seems weak or
insufficient
❏
The TV’s audio might be set to
Auto SAP
or
Mono
, when it might be better set
to
Stereo
. In the Audio Menu (see page 48), set the
MTS
setting to
Stereo
. If
already set to
Stereo,
switch to
Mono
(which may reduce background noise
during weak stereo broadcasts).
Cannot raise the volume on
external audio speakers
❏
If the
Speaker
option is set to
Off
and the
Audio Out
option is set to
Fixed
(in
order to output the sound to your audio system) use your audio receiver to
adjust the sound (see page 48). Or, to use the TV remote control, set the
Audio Out
option to
Variable.
❏
To turn on the TV speakers, set the
Speaker
option to
On
(see page 48).
Problem
Possible Remedies
How to reset TV to
factory settings
❏
Turn on the TV. While holding down the
RESET
button on the remote
control, press the
POWER
button on the TV. (The TV will turn itself off, then
back on again.) Release the
RESET
button.
How to restore Video settings
to factory settings
❏
Press the
RESET
button on the remote control while in the Video Menu (see
page 46).
How to restore Audio
settings to factory settings
❏
Press the
RESET
button on the remote control while in the Audio Menu (see
page 48).
Cannot cycle through the
other video equipment
connected to the TV
❏
Be sure the
Video Label
option is not set to
Skip
(see page 59).
Cannot operate Menu
❏
If a menu option appears in gray, this indicates that the TV is in a state in
which the menu option is not available.
Lost password
❏
In the password screen (see page 54), enter the following master password:
4357
. The master password clears your previous password; it cannot be
used to temporarily unblock channels.
TV makes “popping” sound
when turned on
❏
This is a normal sound that results from the TV automatically degaussing
each time it is turned on.
LED on front panel is lit
❏
This LED (see page 10) blinks when the TV is turned on, then shuts off
when the picture is displayed. If the LED blinks continuously, this may
indicate the TV needs service. When the timer is set, this LED will remain
lit even when the TV is turned off.
Digital cable box does not
work
❏
If you are connecting a VCR and digital cable box using a splitter, as
described on pages 18-19, you must use a special bi-directional splitter that
is designed to work with your digital cable box. Contact your cable
provider for details.
HS420.book Page 65 Friday, February 20, 2004 11:15 AM