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Some functions such as Stop, Search,
Slow-motion Play, Repeat Play, Shuffle
Play, or Programme Play cannot be
performed.

Depending on the disc, you may not be able
to do some of the operations above. Refer to
the operating manual that comes with the
disc.

The language for the sound track cannot
be changed.

Try using the DVD’s menu instead of the
direct selection button on the remote
(page 31).

Multilingual tracks are not recorded on the
DVD being played.

The DVD prohibits the changing of the
language for the sound track.

The subtitle language cannot be changed
or turned off.

Try using the DVD’s menu instead of the
direct selection button on the remote
(page 31).

Multilingual subtitles are not recorded on
the DVD being played.

The DVD prohibits the changing of
subtitles.

The angles cannot be changed.

Try using the DVD’s menu instead of the
direct selection button on the remote
(page 31).

Multi-angles are not recorded on the DVD
being played.

The DVD prohibits changing of the angles.

The player does not operate properly.

When static electricity, etc., causes the
player to operate abnormally, unplug the
player.

5 numbers or letters are displayed on the
screen and on the front panel display.

The self-diagnosis function was activated.
(See the table on page 75.)

The disc does not eject and “LOCKED”
appears on the front panel display.

Child Lock is set (page 29).

The disc does not eject and “DISC
LOCKED” appears on the front panel
display.

Contact your Sony dealer or local
authorized Sony service facility.

“Data error” appears on the TV screen
when playing a DATA CD.

The MP3 audio track/JPEG image file you
want to play is broken.

The data is not MPEG1 Audio Layer 3 data.

The JPEG image file format does not
conform to DCF (page 51).

The JPEG image file has the extension
“.JPG” or “.JPEG,” but is not in JPEG
format.

The disc does not load or eject.

Moisture has condensed inside the player
(page 3).

The disc is non-standard shaped (page 3).

A disc will not load if there is an another
disc inside.

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Self-diagnosis Function

(When letters/numbers appear in the

display)

When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.

Glossary

Album (page 51, 53)

A unit in which to store JPEG image files or
MP3 audio tracks on a DATA CD. (“Album”
is an exclusive definition for this player.)

Chapter (page 9)

Sections of a picture or a music feature that
are smaller than titles. A title is composed of
several chapters. Depending on the disc, no
chapters may be recorded.

Dolby Digital (page 19, 71)

Digital audio compression technology
developed by Dolby Laboratories. This
technology conforms to multi-channel
surround sound. The rear channel is stereo
and there is a discrete subwoofer channel in
this format. Dolby Digital provides the same
discrete channels of high quality digital audio
found in “Dolby Digital” theatre surround
sound systems. Good channel separation is
realized because all of the channel data is
recorded discretely and little deterioration is
realized because all channel data processing
is digital.

Dolby Surround (Pro Logic) (page 19)

Audio signal processing technology that
Dolby Laboratories developed for surround
sound. When the input signal contains a
surround component, the Pro Logic process
outputs the front, centre and rear signals. The
rear channel is monaural.

DTS (page 19, 71)

Digital audio compression technology that
Digital Theater Systems, Inc. developed. This
technology conforms to multi-channel
surround sound. The rear channel is stereo
and there is a discrete subwoofer channel in
this format. DTS provides the same discrete
channels of high quality digital audio.
Good channel separation is realized because
all of the channel data is recorded discretely
and little deterioration is realized because all
channel data processing is digital.

First three
characters of
the service
number

Cause and/or corrective
action

C 13

The disc is dirty or recorded
in a format that this player
cannot play (page 7).

Clean the disc with a soft
cloth or check its format
(page 8).

C 31

The disc is not inserted
correctly.

Re-insert the disc
correctly.

E XX

(xx is a number)

To prevent a malfunction, the
player has performed the
self-diagnosis function.

Contact your nearest
Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10

C:13:50

continued

DVD VIDEO (page 6)

A disc that contains up to 8 hours of moving
pictures even though its diameter is the same
as a CD.
The data capacity of a single-layer and single-
sided DVD is 4.7 GB (Giga Byte), which is 7
times that of a CD. The data capacity of a
double-layer and single-sided DVD is 8.5
GB, a single-layer and double-sided DVD is
9.4 GB, and double-layer and double-sided
DVD is 17 GB.
The picture data uses the MPEG 2 format, a
worldwide standard of digital compression
technology. The picture data is compressed to
about 1/40 (average) of its original size. The
DVD also uses a variable rate coding
technology that changes the data to be
allocated according to the status of the
picture. Audio information is recorded in a
multi-channel format, such as Dolby Digital,
allowing you to enjoy a more realistic audio
presence.
Furthermore, various advanced functions
such as the multi-angle, multilingual, and
Parental Control functions are provided with
the DVD.

DVD-RW (page 6)

A DVD-RW is a recordable and rewritable
disc that is the same size as a DVD VIDEO.
The DVD-RW has two different modes: VR
mode and Video mode. DVD-RWs created in
Video mode have the same format as a DVD
VIDEO, while discs created in VR (Video
Recording) mode allow the contents to be
programmed or edited.

DVD+RW (page 6)

A DVD+RW (plus RW) is a recordable and
rewritable disc. DVD+RWs use a recording
format that is comparable to the DVD VIDEO
format.

File (page 51, 54)

A JPEG image recorded on a DATA CD
(“File” is an exclusive definition for this
player.) A single file consist of a single
image.

Film based software, Video based
software (page 68)

DVDs can be classified as Film based or
Video based software. Film based DVDs
contain the same images (24 frames per
second) that are shown at movie theatres.
Video based DVDs, such as television
dramas or sit-coms, displays images at 30
frames/60 fields (24 frames/50 fields) per
second.

MPEG audio (page 19, 71)

International standard coding system used to
compress audio digital signals authorized by
ISO/IEC. MPEG 1 conforms to up to 2-
channel stereo. MPEG 2, used on DVDs,
conforms to up to 7.1-channel surround.

Normal (Interlace) format (page 72)

Normal (Interlace) format shows every other
line of an image as a single “field” and is the
standard method for displaying images on
television. The even number field shows the
even numbered lines of an image, and the odd
numbered field shows the odd numbered lines
of an image.

Progressive format (page 17)

Compared to the Interlace format that
alternately shows every other line of an image
(field) to create one frame, the Progressive
format shows the entire image at once as a
single frame. This means that while the
Interlace format can show 25 or 30 frames
(50-60 fields) in one second, the Progressive
format can show 50-60 frames in one second.
The overall picture quality increases and still
images, text, and horizontal lines appear
sharper. This player is compatible with the
525 or 625 progressive format.

Progressive JPEG

Progressive JPEGs are used mostly on the
internet. They are different from other JPEGs
in that they “fade in” gradually instead of
being drawn from top to bottom when
displayed on a browser. This lets you view the
image while it is being downloaded.

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Scene (page 9)

On a VIDEO CD with PBC (playback
control) functions, the menu screens, moving
pictures and still pictures are divided into
sections called “scenes.”

Title (page 9)

The longest section of a picture or music
feature on a DVD, movie, etc., in video
software, or the entire album in audio
software.

Track (page 9)

Sections of a picture or a music feature on a
VIDEO CD, CD or DATA CD (the length of
a song). (“Track” in DATA-CD is an
exclusive definition for this player.)

Video Index (VIDEO CD) (page 12)

A number that divides a track into sections to
easily locate the point you want on a VIDEO
CD. Depending on the disc, no index may be
recorded.

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