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• The PLAY/CAMERA/OFF
switch is not set to
CAMERA.
• The iris is closed.
• The PLAY/CAMERA/OFF
switch is set to CAMERA.
• Condition due to the liquid
crystals.
• Set the switch to CAMERA.
• Open the iris.
• Set the switch to PLAY.
• Normal condition
Troubleshooting
If you run into any problem when using your camera, use the following table as a
guide to troubleshoot the problem. If the problem persists, contact your Sony
dealer or local authorized Sony service facility.
While shooting
Symptom
Possible causes
Action
A picture cannot be taken
when you press the release
button.
The flash does not light.
• The PLAY/CAMERA/OFF
switch is not set to
CAMERA.
• The record lamp is flashing
(the camera is getting ready
to take a picture).
• The memory is full (the
camera lamp is flashing
quickly).
• The FLASH switch is set to
OFF.
• Set the switch to CAMERA.
• Wait until the record lamp
lights on.
• Check the displayed
remaining number of shots
that can be taken. If zero,
erase any picture that is not
necessary. If all the
pictures are necessary,
save them using the
connected computer, then
erase them.
• Set the FLASH switch to
ON.
Liquid crystal display
Symptom
Possible causes
Action
No playback picture appears.
If played back in cold
weather, the picture may
seem to present curved
sides.
The image presents some
red, blue and green dots, or
there are black spots visible.