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109
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The JPEG image file cannot be
played.
• The DATA CD is not recorded in ISO 9660 Level 1/Level 2, or Joliet.
• The DATA DVD is not recorded in UDF (Universal Disk Format).
• It has an extension other than “.jpeg” or “.jpg.”
• It is larger than 3,072 (width) × 2,048 (height) in normal mode, or more than
2,000,000 pixels in progressive JPEG image file which is mainly used on
Internet Web sites.
• It does not fit the TV screen (those images are reduced).
• Check the [MEDIA] setting (page 57).
The video file cannot be played. • The file is not created in DivX format or MP4 file format.
• The file has an extension other than “.avi,” “.divx,” “.mp4,” or “.m4v.”
• The DATA CD is not recorded in ISO 9660 Level 1/Level 2, or Joliet.
• The DATA DVD is not recorded in UDF (Universal Disk Format).
• The video file is larger than 720 (width) × 576 (height).
• Check the [MEDIA] setting (page 57).
The titles of folder/file/file name
are not displayed correctly.
• The system can only display numbers and letters of the alphabet. Other
characters are displayed as [*].
A disc does not start playing
from the beginning.
• Program Play, Shuffle Play, or Repeat Play has been selected.
Press CLEAR to cancel these functions before playing a disc.
• Resume Play has been selected.
During stop, press
x
on the unit or the remote and then start playback
• The title, DVD or PBC menu automatically appears on the TV screen.
The system starts playing the
disc automatically.
• The DVD features an auto playback function.
Playback stops automatically.
• Some discs may contain an auto pause signal. While playing such a disc, the
system stops playback at the auto pause signal.
You cannot perform some
functions such as stop, search,
Slow-motion Play, or Repeat
Play.
• Depending on the disc, you may not be able to perform some of these
operations. Refer to the operating instructions supplied with the disc.
Messages do not appear on the
TV screen in the language you
want.
• In the Setup Display, select the desired language for the on-screen display in
[OSD] under [LANGUAGE SETUP] (page 63).
The language for the sound track
cannot be changed.
• Multilingual tracks are not recorded on the DVD being played.
• The DVD prohibits changing the language for the sound track.
The subtitle language cannot be
changed.
• Multilingual subtitles are not recorded on the DVD being played.
• The DVD prohibits changing the subtitles.
The subtitle cannot be turned off. • The DVD prohibits turning off subtitles.
The angles cannot be changed.
• Multi-angles are not recorded on the DVD being played (page 45).
• The DVD prohibits changing the angles.
A disc cannot be ejected and
“LOCKED” appears in the front
panel display.
• Contact your Sony dealer or local authorized Sony service facility.
Symptom
Remedy