Sony Cyber-shot DSC-W300 Скачать руководство пользователя страница 123

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Troubleshooting

The flash does not work.

•

The flash is set to

(Flash forced off) (page 26).

•

You cannot use the flash when:

–

[REC Mode] is set to [Burst] or Exposure Bracket (page 53).

–

(High Sensitivity) mode,

(Extra High Sensitivity) mode,

(Extra High-speed

Burst) mode,

(Twilight) mode or

(Fireworks) mode is selected in the Scene Selection

mode (page 31).

–

Shooting movies.

•

Set the flash to (Flash forced on) when the mode dial is set to , or when

(Landscape)

mode,

(Beach) mode,

(Snow) mode, or

(Underwater) mode is selected in the Scene

Selection mode (page 26).

Fuzzy white circular spots appear in images shot using the flash.

•

Particles (dust, pollen, etc.) in the air reflected the flash light and appeared in the image. This
is not a malfunction (page 13).

The close-up shoot function (Macro) does not work.

•

(Landscape) mode,

(Twilight) mode or

(Fireworks) mode is selected in the Scene

Selection mode (page 31).

Macro shooting cannot be released.

•

There is no function for releasing a macro. In

(Auto) mode, telephoto shooting is

possible even in the macro shooting condition.

The date and time are not displayed on the LCD screen.

•

While shooting, the date and time are not displayed. They are displayed only during playback.

Cannot insert dates on image.

•

The camera does not have a feature for superimposing dates on images (page 128). By using
“Picture Motion Browser”, you can print or save images with the date (page 102).

The F value and shutter speed flash when you press and hold the shutter
button halfway down.

•

The exposure is incorrect. Correct the exposure (page 55).

The screen is too dark or too bright.

•

Adjust the brightness of the LCD backlight (page 20).

The image is too dark.

•

You are shooting a subject with a light source behind the subject. Select the metering mode
(page 57) or adjust the exposure (page 55).

Содержание Cyber-shot DSC-W300

Страница 1: ...book thoroughly together with the Instruction Manual and the Cyber shot Step up Guide and retain them for future reference VCLICK Table of contents Basic Operations Using the shooting functions Using the viewing functions Customizing the settings Viewing images on a TV Using your computer Printing still images Troubleshooting Others Index ...

Страница 2: ...ss lens The camera is equipped with a Carl Zeiss lens which is capable of reproducing sharp images with excellent contrast The lens for the camera has been produced under a quality assurance system certified by Carl Zeiss in accordance with the quality standards of Carl Zeiss in Germany Notes on the LCD screen and lens The LCD screen is manufactured using extremely high precision technology so ove...

Страница 3: ...wing still images as a slideshow 38 Deleting images 42 Learning the various functions HOME Menu 44 Menu items 47 Shooting menu 49 Scene Selection Selecting the Scene Selection Image Size Selecting the image size Flash Flash setting Face Detection Detecting the face of subject Smile Detection Setting the Smile Detection function Smile Detection Sensitivity Setting the Smile Detection Sensitivity RE...

Страница 4: ...lder View Display by folder Favorites Displaying images registered as Favorites Viewing menu 69 Delete Deleting images View Mode Switching the View Modes Date List Selecting the playback date when using Date View Filter by Faces Playing back images filtered to meet certain conditions Add Remove Favorites Adding Removing Favorites Slideshow Playing back a series of images Retouch Retouching still i...

Страница 5: ...owser supplied 102 Copying images to your computer using the Picture Motion Browser 103 Copying images to a computer without Picture Motion Browser 107 Viewing image files stored on a computer with the camera copying to the Memory Stick Duo 109 Using the Music Transfer supplied 110 Using your Macintosh computer 111 Viewing Cyber shot Step up Guide 113 Viewing images on a TV Using your computer Bee...

Страница 6: ...ant printer 115 Printing at a shop 118 Troubleshooting 120 Warning indicators and messages 131 Using the camera abroad Power sources 135 On the Memory Stick Duo 136 On the battery pack 138 On the battery charger 139 On Cyber shot Station 140 Index 141 Printing still images Troubleshooting Others Index ...

Страница 7: ...because of camera shake t See Hints for preventing blur below Focus Focusing on a subject successfully Do not fully press the shutter button straight away Press the shutter button halfway down AE AF lock indicator flashing lit beeps Then press the shutter button fully down Focus Exposure Color Quality This section describes the basics so you can enjoy the camera It tells you how to use various cam...

Страница 8: ...ng the shutter button Subject blur Cause Even though the camera is steady the subject moves during the exposure so the subject looks blurred when the shutter button is pressed What you can do to reduce the blurring Select High Sensitivity mode or Extra High Sensitivity mode in Scene Selection Select a higher ISO sensitivity to make the shutter speed faster and press the shutter button before the s...

Страница 9: ...ou can adjust it manually using the functions below Manual exposure Allows you to adjust the shutter speed and aperture value manually page 34 Adjusting EV Allows you to adjust the exposure determined by the camera page 55 Metering Mode Allows you to change the part of the subject to be measured to determine the exposure page 57 Correct exposure Underexposure too little light Darker image Shutter ...

Страница 10: ...olor of an image affected by light sources The color tones are adjusted automatically in the Auto Adjustment mode However you can adjust color tones manually with White Balance page 60 High ISO sensitivity Records a bright image even in dark locations while increasing shutter speed to reduce blur However the image tends to become noisy Low ISO sensitivity Records a smoother image However when the ...

Страница 11: ...mera the fine detail and data processing time differ when the image is printed or displayed on a computer screen Description of the pixels and the image size Selecting the image size for use page 12 Quality On image quality and image size 1 Image size 13M 4224 pixels 3168 pixels 13 381 632 pixels 2 Image size VGA 640 pixels 480 pixels 307 200 pixels Many pixels Fine image quality and large file si...

Страница 12: ... prints up to 10 15 cm 4 6 or 13 18 cm 5 7 VGA 640 480 Shoot at small image size for e mail attachments 16 9 10M 2 4224 2376 For viewing on HDTVs and printing up to A3 11 17 Less More Fine Rough 16 9 2M 2 1920 1080 For viewing on HDTVs 1 Images are recorded in 3 2 aspect ratio same as photograph printing paper or postcards etc 2 Both edges of the image may be cut off when printing page 128 Movie i...

Страница 13: ...ouch on the viewing menu page 72 or with the supplied software Picture Motion Browser The White circular spots This is caused by particles dust pollen etc floating close to the lens When they are accentuated by the camera s flash they appear as white circular spots How can the White circular spots be reduced Light the room and shoot the subject without a flash Select High Sensitivity mode or Extra...

Страница 14: ...Speaker H Finder window I Self timer lamp 27 Smile Shutter lamp 32 AF illuminator 89 A AE AF lock lamp green B Flash charge lamp Record lamp orange C Finder D LCD screen 20 E MENU button 46 F Playback button 36 G For shooting W T Zoom button 25 For viewing Playback zoom button 36 Index button 37 H Hook for wrist strap I Mode dial 23 J HOME button 44 Bottom ...

Страница 15: ...inch long Otherwise you cannot firmly secure the camera and damage to the camera may occur N Multi connector Used in the following situations Making a USB connection between the camera and the computer Making a connection to audio video input jacks on a TV Making a connection to a PictBridge compliant printer O Battery Memory Stick Duo cover P Battery insertion slot Q Memory Stick Duo slot R Acces...

Страница 16: ...ace Detection 51 Smile Detection 52 SteadyShot 67 In the default setting when the shutter button is pressed halfway down one of these indicators appears depending on the SteadyShot setting DRO 63 Noise Reduction 64 Vibration warning Indicates vibration may prevent you from shooting clear images due to insufficient lighting Even if the vibration warning appears you can still shoot images However we...

Страница 17: ... the image noise 125 Shutter speed F3 5 Aperture value 2 0EV Exposure Value 55 0 12 Recording time minutes seconds AF range finder frame indicator 58 1 0m Semi manual value 59 Macro 26 Display Indication Display Indication Recording folder 82 This does not appear when using internal memory 96 Number of recordable images Recording Media Memory Stick Duo Internal memory 00 25 05 Recordable time hour...

Страница 18: ...tes 68 Protect 77 Print order DPOF mark 118 Zoom scaling 36 VOL Volume 36 PictBridge connecting 117 Do not disconnect the cable for multi use terminal while the mark is displayed Display Indication N Playback 36 Playback bar 0 00 12 Counter 101 0012 Folder file number 79 2008 1 1 9 30 AM Recorded date time of the playback image z STOP z PLAY Function guide for playing image BACK NEXT Selecting ima...

Страница 19: ...memory 8 8 12 12 Image number Number of images recorded in selected folder Playback Media Memory Stick Duo Internal memory Changing folder 79 This does not appear when using internal memory Metering mode 57 Flash White balance 60 ISO400 ISO number 56 C 32 00 Self diagnosis display 131 2 0EV Exposure Value 55 500 Shutter speed F3 5 Aperture value Display Indication ...

Страница 20: ...ayed When the Date List is displayed During image playback you cannot turn the LCD screen off A large difference in the histogram displayed during shooting and playback may occur when The flash strobes The shutter speed is slow or fast The histogram may not appear for images recorded using other cameras When you set the LCD screen to off the digital zoom does not function When you select Flash mod...

Страница 21: ...Press v DISP on the control button repeatedly to display the histogram on the screen The graph display indicates a bright image when skewed to the right side and a dark image when skewed to the left side The histogram also appears when playing back a single image but you cannot adjust the exposure A Number of pixels B Brightness Bright Dark A B ...

Страница 22: ...ut a Memory Stick Duo inserted in the camera You cannot copy image data on a Memory Stick Duo to the internal memory By connecting the camera to a computer with a cable for multi use terminal you can copy data stored in the internal memory to a computer However you cannot copy data on a computer to the internal memory When a Memory Stick Duo is inserted Recording Images are recorded on the Memory ...

Страница 23: ...with the exposure adjusted automatically both the shutter speed and the aperture value Manual Exposure Shooting mode Allows you to shoot after adjusting the exposure manually both the shutter speed and the aperture value t page 34 Movie Mode Allows you to record movies with audio t page 24 SCN Scene Selection mode Allows you to shoot with preset settings according to the scene You can select in th...

Страница 24: ...the shutter button When shooting still images 1 Press and hold the shutter button halfway down to focus The z AE AF lock indicator green flashes a beep sounds the indicator stops flashing and remains lit 2 Press the shutter button fully down MENU button Zoom button Shutter button Control button v V b B button z button Macro button DISP button Self timer button Flash button Mode dial Position the s...

Страница 25: ... is distant The contrast between the subject and the background is poor The subject is seen through glass The subject is moving quickly There is reflective light or shiny surfaces The subject is backlit or there is a flashing light Shooting in Easy Shooting mode Set the mode dial to The text size increases and indicators become easier to see The camera shoots images with the optimum settings so th...

Страница 26: ...h forced off The flash strobes twice The first flash adjusts the light quantity While charging the flash is displayed Macro Shooting close up Press b on the control button repeatedly until the desired mode is selected No indicator Auto The camera adjusts the focus automatically from distant subjects to close up Normally put the camera in this mode Macro The camera adjusts the focus with priority o...

Страница 27: ...Setting the 2 second delay self timer When you press the shutter button the self timer lamp flashes and a beep sounds until the shutter operates To cancel press V again Use the 2 second delay self timer to prevent blur of an image The shutter is released 2 seconds after you press the shutter button which reduces camera shake when the shutter button is pressed In Easy Shooting mode you can select o...

Страница 28: ...Select the mode in SCN 1 Select SCN with the mode dial 2 Press the MENU button and select from with v V b B on the control button page 49 3 Shoot with the shutter button For details on the mode see next page To cancel the Scene selection Set the mode dial to anything other than the Scene Selection mode MENU button Mode dial v V b B button z button Shutter button Control button ...

Страница 29: ... flash in dark places where hand shake tends to occur even when the High Sensitivity mode is activated The image size is set to 3M Extra High speed Burst Allows you to shoot maximum 5 frames per second in extra high speed burst The recording interval is approximately 0 2 seconds The image size is set to 3M Smile Shutter When the camera detects a smile the shutter is released automatically For deta...

Страница 30: ...sing the atmosphere Twilight Allows you to shoot night scenes at far distance without losing the dark atmosphere of the surroundings Beach Allows you to record the blue of the water clearly when shooting seaside or lakeside scenes Snow Allows you to record clear images preventing sunken colors in snowy scenes or other places where the whole screen appears white Fireworks Allows you to record firew...

Страница 31: ...age appropriately according to the scene condition a combination of functions is determined by the camera Some functions are not available depending on the Scene Selection mode you can select the desired setting Macro Flash Face Detection Smile Detection Smile Detection Sensitivity Burst Bracket White Balance Red Eye Reduction Self Timer 1 1 1 2 3 4 1 Flash for White Balance cannot be selected 2 W...

Страница 32: ...six images have been recorded You can select the subject that has priority for smile detection with Smile Detection page 52 If a smile is not detected set the Smile Detection Sensitivity page 52 You can have the camera shoot the image automatically when any person displayed in the smile detection frame Orange smiles after pressing the shutter button all the way down The image may not be in focus i...

Страница 33: ...uring of smiles 1 Do not cover the eyes with the bangs 2 Try to orient the face in front of the camera and be as level as possible The detection rate is higher when the eyes are narrowed 3 Give a clear smile with an open mouth The smile is easier to detect when the teeth are showing ...

Страница 34: ...n 0EV indicates the value judged as the most suitable by the camera 3 Shooting with the shutter button To select a flash mode shoot in Macro mode self timer mode or change the screen display mode press z to cancel Manual Exposure Shooting mode RETURN changes to SET on the screen The flash is set to Flash On or Flash Off Shutter speeds of one second or longer are indicated by for example 1 When the...

Страница 35: ...pod is recommended to prevent the effects of vibration When the shutter speed becomes slower than a certain speed the NR slow shutter function is activated automatically to reduce the picture noise and appears on the bottom of the screen If you select slow shutter speeds it takes time to process the data ...

Страница 36: ... then press b B to adjust the volume Movies of image size 320 are displayed in a smaller size Sometimes images shot using earlier Sony models cannot be played back Press the HOME button select Folder View from View Images then play back the images To view an enlarged image playback zoom Press while displaying a still image To undo the zoom press Adjust the position with v V b B To cancel the playb...

Страница 37: ...etting images are displayed in Date View when using the Memory Stick Duo or in Folder View when using the internal memory You can change the View Mode by selecting View Images on the HOME screen when using the Memory Stick Duo page 68 Each time you press Index the number of images on the index screen increases When using a Memory Stick Duo you can select the desired date folder with v V after sele...

Страница 38: ... other than Image and Filter by Faces are stored until the next time they are changed Sometimes the Filter by Faces function cannot be used with images shot using earlier Sony models To end the slideshow Press the Slideshow button You cannot pause the slideshow To adjust the volume of the music Press V to display the volume control screen and then press b B to adjust the volume v V b B button z bu...

Страница 39: ...in order Folder Plays back the still images in the selected folder of the selected date or in Favorites Folder and This date can only be selected when using the associated View Mode This date Favorites 1 6 Filter by Faces This setting is fixed to Off if a Memory Stick Duo not supplied is not inserted Off Does not filter images All people Displays images filtered by the selected conditions Sometime...

Страница 40: ...isplaying multiple images side by side to bring out the best of images that include faces Face 3 Stylish A lively high tempo slideshow with effects such as zooming in on faces and displaying multiple images side by side to bring out the best of images that include faces Music The music played is determined by default according to the effect you select You can custom set any music with any effect a...

Страница 41: ...Music1 Music8 can be replaced with the ones you transferred A maximum length of each music file for music playback of the camera is about 5 minutes If you cannot play back a music file due to damage or other malfunctions to the file execute Format Music page 110 and transfer the music again Other Settings Interval The setting is fixed to Auto when Simple is not selected as the Effects 1 sec Sets t...

Страница 42: ...lete with v V on the control button 4 Select the desired deletion method with b B from among This Image Multiple Images and All Images in Date Range All In This Folder then press z The displayed options vary depending on the selected View Mode page 68 Control button MENU button Index button Playback button v V b B button z button ...

Страница 43: ...t to delete then press z The mark is checked in the checkbox of the image 2 Press the MENU button 3 Select OK with v then press z To delete all the images of a date folder select Multiple Images on the index screen select the bar with b and place a mark in the check box When you select All Images in Date Range All In This Folder You can delete all the images of the selected date folder Select OK w...

Страница 44: ...lay the HOME screen 2 Select a category with b B on the control button 3 Select an item with v V then press z You cannot display the HOME screen when a PictBridge connection or a USB connection is made The camera is set to the shooting or viewing mode by pressing the HOME button again Using the HOME screen Control button HOME button v V b B button z button Shooting Shooting Shoot photos or movies ...

Страница 45: ...Music Format Music Print Print page 115 Manage Memory Memory Tool Memory Stick Tool page 82 Format Create REC Folder Change REC Folder Copy Internal Memory Tool page 84 Format Settings Main Settings Main Settings 1 page 85 Beep Function Guide Initialize Smile demo mode Main Settings 2 page 87 USB Connect COMPONENT Video Out Wide Zoom Display Shooting Settings Shooting Settings 1 page 89 AF Illumin...

Страница 46: ...he control button If the desired item is hidden keep pressing v V until the item appears on the screen 3 Select a setting with b B If the desired setting is hidden keep pressing b B until the setting appears on the screen Select an item in playback mode and press z 4 Press the MENU button to turn off the menu Using the menu items MENU button Control button v V b B button z button Function Guide Se...

Страница 47: ...ize 1 2 Flash 1 Face Detection 2 Smile Detection 2 Smile Detection Sensitivity 2 REC Mode 2 Scene Recognition EV ISO 2 Metering Mode 2 Focus 2 White Balance 2 Underwater White Balance 2 Flash Level Red Eye Reduction 2 DRO Noise Reduction Color Mode 2 Color Filter 2 Color Saturation 2 Contrast 2 Sharpness SteadyShot Shooting Settings 1 The items that can be selected are limited compared to other mo...

Страница 48: ...48 Menu items Viewing menu page 69 Delete View Mode Date List Filter by Faces Add Remove Favorites Slideshow Retouch Multi Purpose Resize Protect Print Rotate Select Folder ...

Страница 49: ...th the settings pre adjusted to match various scene conditions page 28 For details see page 11 For still images Image Size is fixed to 3M when the Extra High Sensitivity mode or Extra High speed Burst mode is selected in the scene selection The selectable mode is displayed in white Scene Selection Selecting the Scene Selection Image Size Selecting the image size Selects image size for shooting sti...

Страница 50: ...for Easy Shooting mode For movie Selects the flash setting in Easy Shooting mode Large Shoots images in 13M size Small Shoots images in 3M size Fine Selects image size for recording movies Standard Flash Flash setting Auto Flash strobes when there is insufficient light or backlight Off Does not use the flash ...

Страница 51: ...tected However only up to 4 faces of your subjects can be detected when Soft Snap mode is selected in the Scene Selection mode When the camera detects more than one subject the camera will judge which is the main subject and set focus by priority The Face Detection frame for the main subject will turn orange The frame for which the focus is set will turn green by pressing the shutter button halfwa...

Страница 52: ...For details on the Smile Shutter see page 32 Smiles may not be detected correctly depending on the conditions Smile Detection Setting the Smile Detection function Auto Detects and shoots smiling faces automatically Child Priority Detects and shoots with priority on child s face Adult Priority Detects and shoots with priority on adult s face Smile Detection Sensitivity Setting the Smile Detection S...

Страница 53: ...balance are adjusted for the first image and these settings are also used for the other images When recording in burst with the mode dial set to you cannot select a shutter speed of 1 3 seconds or slower When you adjust the exposure manually page 55 the exposure is shifted based on the adjusted brightness REC Mode Selecting the continuous shooting method Normal Does not shoot continuously Burst Re...

Страница 54: ...ight Portrait Twilight using a tripod Backlight Backlight Portrait Scene recognition does not function in the following situations During burst shooting When using digital zoom Scene Recognition Determining the scene to be shot and taking the shot Off Does not use the Scene Recognition Auto The camera detects conditions such as backlight or a night scene and takes the shot using the optimal settin...

Страница 55: ...ene is recognized as a Twilight using a tripod Make sure to keep the camera still during shooting The current setting mark and scene recognition mark are displayed regardless of the screen display settings page 20 Sometimes these scenes may not be recognized depending on the situation Manually adjusts the exposure For details on the Exposure see page 9 For details on the exposure setting of the Ma...

Страница 56: ... ISO AUTO ISO 80 to ISO 400 when set to Burst or Exposure Bracket When shooting under brighter conditions the camera automatically increases its tone reproduction and helps prevent images to become whitish excluding when ISO is set to ISO 80 ISO Selecting a luminous sensitivity Auto You can reduce image blurring in dark locations or moving subjects by increasing ISO sensitivity select a larger num...

Страница 57: ...y when Face Detection is set to Off Metering Mode Selecting the metering mode Multi Divides into multiple regions and measures each region The camera determines a well balanced exposure Multi pattern metering Center Measures the center of the image and determines the exposure based on the brightness of the subject there Center weighted metering Spot Only for still image Measures only a part of the...

Страница 58: ...on a subject in the center of the finder frame automatically Using the AF lock function together you can compose the image the way you want Spot AF Focuses on an extremely small subject or a narrow area automatically Using the AF lock function together you can compose the image the way you want Hold the camera steady so as not to misalign the subject and the AF range finder frame AF range finder f...

Страница 59: ...y not focus on a subject at the edge of the frame In such cases do as follows 1 Recompose the shot so that the subject is centered in the AF range finder and press the shutter button halfway down to focus on the subject AF lock As long as you do not press the shutter button fully down you can retry the procedure as many times as you want 2 When the AE AF lock indicator stops flashing and remains o...

Страница 60: ...de under a clear sky at sundown night scenes the presence of neon signs or fireworks Cloudy Adjusts for a cloudy sky or a shady location Fluorescent Light 1 Fluorescent Light 2 Fluorescent Light 3 Fluorescent Light 1 Adjusts for white fluorescent lighting Fluorescent Light 2 Adjusts for natural white fluorescent lighting Fluorescent Light 3 Adjusts for day white fluorescent lighting n Incandescent...

Страница 61: ...utton 3 Select White Balance with v V on the control button and One Push Set with b B then press z 4 The screen momentarily turns black and when the white balance has been adjusted and stored in the memory the recording screen is displayed again If the indicator flashes while shooting the white balance is either not set or cannot be set Use automatic white balance Do not shake or strike the camera...

Страница 62: ...h light To change flash mode see page 26 If the subject is too bright or dark this adjustment may have no effect Underwater White Balance Adjusting color tones during Underwater mode Auto The camera automatically adjusts color tones underwater so they appear natural Underwater 1 Adjusts for underwater conditions where blue is strong Underwater 2 Adjusts for underwater conditions where green is str...

Страница 63: ... be shot and improves the image quality by automatic correction DRO is an abbreviation for Dynamic Range Optimizer a function that automatically optimizes the difference between light and dark parts of an image Depending on shooting conditions it may not be possible to obtain correction effects Note the following points when DRO plus is set Time is required for image processing You can select only...

Страница 64: ...justing the Noise Reduction Toward Weakens noise reduction This setting puts emphasis on clearness of images Normal Toward Strengthens noise reduction This setting puts emphasis on elimination of noise Color Mode Changing the vividness of the image or adding special effects Normal Sets the image to standard color Vivid Sets the image to bright and deep color Real Sets the image similar to real col...

Страница 65: ...lor effects to images as if you use a color filter Sepia Sets the image to sepia color B W Sets the image to black and white Color Filter Setting the Color Filter function Off Does not use the color filter Red Makes red tones of sunset etc stand out Green Makes green tones of tender young leaves etc stand out Blue Makes blue tones of sky and sea etc stand out ...

Страница 66: ...rmer tones for portraits and landscapes etc Cool Makes cooler tones for portraits and landscapes etc Color Saturation Adjusting the Color Saturation Toward Produces muted colors Normal Toward Produces bright colors Contrast Adjusting the Contrast Toward Reduces the contrast Normal Toward Enhances the contrast Sharpness Adjusting the Sharpness Toward Softens the image Normal Toward Sharpens the ima...

Страница 67: ...tter speed is slow for example shooting night scenes Selects the settings for the shooting function The items appearing in this menu are the same ones as those in Shooting Settings on the HOME screen See pages 45 89 SteadyShot Selecting the anti blur mode Shooting Activates the anti blur function when pressing the shutter button halfway down Continuous Always activates the anti blur function You c...

Страница 68: ...e View Displays images for each folder created using Create REC Folder of the Memory Tool If a new folder has not been created all images are located in the 101MSDCF folder For details on the folder see page 79 82 This feature displays images registered as favorites page 70 1 Select the Favorites group you want to play back with v V b B on the control button then press z All the images in the sele...

Страница 69: ...e or index mode 2 Select Date List with v V on the control button then press z A list of dates calendar is displayed 3 Select the date you want to display with v V b B then press z The selectable playback mode is displayed in white Delete Deleting images This Image Deletes the image that is now selected This item appears only in single image mode Multiple Images Selects and deletes multiple images...

Страница 70: ...mage to with v V b B then press z 5 Press the MENU button 6 Select OK with v then press z Filter by Faces Playing back images filtered to meet certain conditions Off Images are not filtered All people Images are filtered according to specified conditions and then displayed Children Infants Smiles Add Remove Favorites Adding Removing Favorites This Image Add or remove the image you selected as favo...

Страница 71: ...ached to the selected image 5 Repeat step 4 to add other images To select all the images of a specified date select the bar with b then press z 6 Press the MENU button 7 Select OK with v then press z To add all the images of a specified date 1 Press the MENU button while displaying images in index mode 2 Select Add Remove Favorites with v V on the control button 3 Select Add All in Date Range with...

Страница 72: ...etouching mode below Retouch Retouching still images Trimming Playback zoom is performed on the image and part of the image is cropped 1 Press W T to zoom in on the trimming range 2 Set the point with v V b B then press the MENU button 3 Select Image Size with v V then press z Select an image size to record with v V then press z again 4 Select OK with v V then press z The image size that you can t...

Страница 73: ...rs the periphery around a chosen point to emphasize a subject 1 Set the center point of the desired image to retouch with v V b B then press the MENU button 2 Select Level with v V then press z Select level of retouch with v V then press z again 3 Adjust the desired range to retouch with W T 4 Select OK with v V then press z Partial Color Surrounds a chosen point in monochrome to signalize a subje...

Страница 74: ...ct OK with v V then press z Cross Filter Adds starburst effects to light sources 1 Select Level with v V then press z Select level of retouch with v V then press z again 2 Adjust the desired length to retouch with W T 3 Select OK with v V then press z Radial Blur Decides the center point for expressing movement in the still image 1 Set the center point of the desired image to retouch with v V b B ...

Страница 75: ...ess z Select level of retouch with v V then press z again 2 Adjust the desired range to retouch with W T 3 Select OK with v V then press z Happy Faces This feature puts a smile on a person s face When the camera detects a face that can be retouched a frame appears around the face 1 Select Level with v V then press z Select level of retouch with v V then press z again 2 Select OK with v V then pres...

Страница 76: ...e control button then press z after selecting the desired size of the image with b B 4 Press W T to zoom in from the area you want to trim 5 Set the point with v V b B then press the MENU button 6 Select OK with v then press z For details about the image size see page 11 You cannot resize movies You cannot resize the images from VGA to HDTV Enlarging the image and multi resizing can reduce the ima...

Страница 77: ...press z The is attached to the selected image 4 Press b B to display other images you want to protect then press z 5 Press the MENU button 6 Select OK with v then press z In index mode 3 Select the image you want to protect with v V b B then press z The is attached to the selected image 4 To protect other images repeat step 3 To select all the images of a date folder favorites select the bar with ...

Страница 78: ...Select Rotate with v V on the control button then press z 4 Select then rotate the image with b B 5 Select OK with v V then press z You cannot rotate protected images or movies You may not be able to rotate images shot with other cameras When viewing images on a computer the image rotation information may not be reflected depending on the software Adding a Print order mark This Image Attaches a DP...

Страница 79: ...mera stores images in a specified folder of a Memory Stick Duo You can change the folder or create a new one To create a new folder t Create REC Folder page 82 To change the folder for recording images t Change REC Folder page 83 When multiple folders are created in the Memory Stick Duo and the first or last image in the folder is displayed the following indicators appear Moves to the previous fol...

Страница 80: ...mory or Settings on the HOME screen 1 Press the HOME button to display the HOME screen 2 Select Manage Memory or Settings with b B on the control button 3 Select an item with v V then press z 4 Select the desired setting with v V then press z The HOME screen is displayed by pressing b Control button HOME button v V b B button z button ...

Страница 81: ...t a setting with v V then press z To cancel the setting change Select Cancel if it is shown as an option on the screen then press z If not press b This setting is maintained even when the power is turned off The camera is set to the shooting or viewing mode by pressing the HOME button again ...

Страница 82: ...ate REC Folder with v V on the control button then press z The folder creation screen appears 2 Select OK with v then press z A new folder is created with a number incremented one higher than the largest number and the folder becomes the current recording folder To cancel the folder creation Select Cancel in step 2 then press z When not creating a new folder the 101MSDCF folder is selected as the ...

Страница 83: ...hen press z The message All data on internal memory will be copied appears 3 Select OK with v then press z Copying starts To cancel copying Select Cancel in step 3 then press z Use a fully charged battery pack If you attempt to copy image files using a battery pack with little remaining charge the battery pack may run out causing copying to fail or possibly corrupting the data You cannot select im...

Страница 84: ...ormats the internal memory Note that formatting permanently erases all data in the internal memory including even protected images 1 Select Format with v V on the control button then press z The message All data on internal memory will be erased appears 2 Select OK with v then press z Formatting starts To cancel formatting Select Cancel in step 2 then press z Format ...

Страница 85: ... 1 Select Initialize with v V on the control button then press z The message Reset to default settings appears 2 Select OK with v then press z The settings are reset to the default setting To cancel initializing Select Cancel in step 2 then press z Be sure not to power off the camera while initializing Beep Shutter Turns on the shutter sound when you press the shutter button On Turns on the beep s...

Страница 86: ... do not operate the camera for about 15 seconds the demonstration starts automatically even if the shutter button is not pressed You can temporarily exit the demonstration after it starts by pressing the shutter button all the way down Although the shutter is released when the camera detects a smile no image is recorded Always set to Off to take an actual Smile Shutter shot Smile demo mode On Exec...

Страница 87: ... PictBridge compliant printer with the Auto setting select PictBridge If you cannot connect the camera to a computer or a USB device with the Auto setting select Mass Storage PictBridge Connects the camera to a PictBridge compliant printer page 115 PTP MTP When you connect the camera to a computer the copy wizard starts automatically and the images in the recording folder on the camera are copied ...

Страница 88: ...ges at a 4 3 and 3 2 aspect ratio are played at a 16 9 aspect ratio Images are displayed with the upper and lower sides slightly cut off The only images that can be played in Wide Zoom are 4 3 and 3 2 images Movies 16 9 images and portrait images cannot be zoomed The image displayed on the LCD screen of the camera does not change Video Out NTSC Sets the video output signal to NTSC mode e g for the...

Страница 89: ...uminator light reaches the subject regardless of whether light fails to reach the center of the subject You cannot use the AF illuminator when Semi manual is set page 59 Landscape mode Twilight mode or Fireworks mode is selected in the Scene Selection mode Shooting movies When you use AF illuminator the normal AF range finder frame is disabled and new AF range finder frame is displayed by a dotted...

Страница 90: ...ter button halfway down This mode is useful for shooting stationary subjects Monitor Automatically adjusts the focus before you press and hold the shutter button halfway down This mode shortens the time needed for focusing Battery consumption is faster than in Single mode Digital Zoom Smart Smart zoom Enlarges the image digitally within the range where the image will not be distorted according to ...

Страница 91: ...blocked causing the shadow to appear Check the image composition on the LCD screen when shooting Macro is fixed to Auto The available zoom area is limited The available focusing area is limited AF illuminator does not emit light You cannot select semi manual If you shoot images with a Tele conversion lens not supplied the camera may also focus on close subjects in Landscape mode and Twilight mode ...

Страница 92: ... image following the procedure on page 78 When Underwater mode is selected in the Scene Selection mode you cannot use Auto Orientation Displays the recorded image on the screen for approximately two seconds immediately after shooting a still image If you press the shutter button halfway down the recorded image display disappears and you can immediately shoot the next image You cannot use Auto Revi...

Страница 93: ...tings on the HOME screen 2 Press z on the control button 3 Select the date display format with v V then press z 4 Select each item with b B and set the numeric value with v V then press z 5 Select OK then press z Midnight is indicated as 12 00 AM and noon as 12 00 PM To cancel the clock setting Select Cancel in step 5 then press z Clock Settings ...

Страница 94: ...94 Settings For details on the operation 1 page 80 Language Setting Selects the language to be used in the menu items warnings and messages Language Setting ...

Страница 95: ...the cable for multi use terminal to the left audio jack 2 Turn on the TV and set the input Refer also to the operating instructions supplied with the TV 3 Press Playback button to turn on the camera Images shot with the camera appear on the TV Press b B on the control button to select the desired image When using the camera abroad it may be necessary to switch the video signal output to match that...

Страница 96: ...i Purpose Resize the aspect can be converted to 16 9 for high definition viewing page 76 1 Connect the camera to an HD High Definition TV with the HD Output Adaptor Cable not supplied 2 Turn on the TV and set the input Refer also to the operating instructions supplied with the TV Viewing an image by connecting the camera to an HDTV Images shot in VGA image size cannot be played back in HD format 1...

Страница 97: ...ed photo like expression of subtle textures and colors The settings are also required to be made on the TV For details refer to the operating instruction of the TV On TV color systems If you want to view images on a TV screen you need a TV with a video input jack and the cable for multi use terminal The color system of the TV must match that of the digital still camera Check the following lists fo...

Страница 98: ...icture Motion Browser and Music Transfer as follows Viewing images saved on your computer Editing images Displaying the shooting locations of still images on maps online Creating a disc with the images shot requires CD or DVD disc writing drive Printing or saving still images with the date Adding changing Music for slideshow using Music Transfer Install the software supplied first page 100 Copying...

Страница 99: ...puter The computer environment must also satisfy the operating requirements of the OS Operations are not guaranteed for all the recommended computer environments mentioned above If you connect two or more USB devices to a single computer at the same time some devices including the camera may not operate depending on the types of USB devices you are using Operations are not guaranteed when using a ...

Страница 100: ...k Install The Choose Setup Language screen appears 3 Select the desired language then click Next 4 The License Agreement screen appears Read the agreement carefully If you accept the terms of the agreement click the radio button next to I accept the terms of the license agreement and then click Next 5 Follow the instructions on the screen to complete the installation When the restarting confirmati...

Страница 101: ...upplied After you install the software the short cut icons for Picture Motion Browser PMB Guide Music Transfer are created on the desktop Double click to start Picture Motion Browser Double click to start PMB Guide Double click to start Music Transfer ...

Страница 102: ...er drive Upload the image to the Web For details refer to PMB Guide Double click the PMB Guide icon on the desktop To access PMB Guide from the Start menu click Start t All Programs in Windows 2000 Programs t Sony Picture Utility t Help t PMB Guide Starting the Picture Motion Browser Double click the Picture Motion Browser icon on the desktop Or from the Start menu Click Start t All Programs in Wi...

Страница 103: ...ata may become corrupted if the battery pack shuts down too soon 3 Turn on the computer then press the Playback button Connecting appears on the screen of the camera When a USB connection is established for the first time your computer automatically runs a program to recognize the camera Wait for a while If Mass Storage does not appear set USB Connect to Mass Storage page 87 Preparing the camera a...

Страница 104: ... Import button By default images are imported into a folder created in Pictures in Windows XP 2000 My Pictures that is named with the date of importing For details on the Picture Motion Browser refer to PMB Guide When importing is complete the Picture Motion Browser starts Thumbnails of the imported images are displayed The Pictures in Windows XP 2000 My Pictures folder is set as the default folde...

Страница 105: ... device on the confirmation window then click OK 4 Click OK The device is disconnected Step 4 is unnecessary for Windows Vista XP The image files recorded with the camera are grouped as folders on the Memory Stick Duo or the internal memory Example viewing folders on Windows Vista A Folder containing image data recorded using a camera not equipped with the folder creating function B Folder contain...

Страница 106: ... the MISC folder Image files are named as follows Still image files DSC0ssss JPG Movie files MOV0ssss MPG Index image files that are recorded when you record movies MOV0ssss THM ssss stands for any number within the range from 0001 to 9999 The numerical portions of the name of a movie file recorded in movie mode and its corresponding index image file are the same For more information about folders...

Страница 107: ...r copying images from Memory Stick Duo The camera is not compatible with Windows 95 98 98 Second Edition NT Me of the Windows operating system Use a commercially available Memory Stick Reader Writer to copy images from a Memory Stick Duo to your computer To copy images in the internal memory to your computer copy the images to a Memory Stick Duo first then copy them to your computer This section d...

Страница 108: ...r Windows XP My Documents folder Then right click on the Documents window to display the menu and click Paste The image files are copied to the Documents For Windows XP My Documents folder When an image with the same file name exists in the copy destination folder the overwrite confirmation message appears When you overwrite an existing image with a new one the original file data is deleted To cop...

Страница 109: ...k Duo For details on Picture Motion Browser see PMB Guide To export images to the camera without using the Picture Motion Browser Images copied by the procedure below cannot be played back using Date View Filter by Faces or cannot be registered to Favorites Play back these images on the camera using Folder View page 68 Skip steps 1 and 2 if the file name set with your camera has not been changed 1...

Страница 110: ...c Tool with v V then press z 3 Select Download Music with v V then press z The message Connect to PC appears 4 Make a USB connection between the camera and your computer 5 Start Music Transfer 6 Follow the instructions on the screen to add change Music files To restore the music preset at the factory to the camera 1 Perform Format Music in step 3 2 Execute Restore defaults on Music Transfer All Mu...

Страница 111: ...ce that is compatible with Hi Speed USB USB 2 0 compliant allows advanced transfer high speed transfer as the camera is compatible with Hi Speed USB USB 2 0 compliant There are four modes for a USB connection when connecting a computer Auto default setting Mass Storage PictBridge and PTP MTP modes This section describes the Auto and Mass Storage as examples For details on PictBridge and PTP MTP se...

Страница 112: ...files whenever you want The music formats you can transfer with Music Transfer are listed below MP3 files stored on the hard disk drive of your computer Music on CDs Preset music saved on the camera To install Music Transfer Shut down all other application software before you install Music Transfer For installation you need to log on as Administrator 1 Turn on your Macintosh computer and insert th...

Страница 113: ...the stepupguide folder in the stepupguide folder to your computer 2 Select stepupguide language and then GB folder stored in the CD ROM supplied and copy all the files in the GB folder to the img folder in the stepupguide folder that you copied to your computer in step 1 Overwrite the files in the img folder with the files from the GB folder 3 After copying is complete double click stepupguide hqx...

Страница 114: ... supplied with the printer You can copy images to a computer using the supplied Picture Motion Browser software and print the images You can insert the date on the image and print it page 102 You can take a Memory Stick Duo containing images shot with the camera to a photo printing service shop You can make a Print order mark on the images which you want to print out in advance Printing directly u...

Страница 115: ...connection to the printer using the cable for multi use terminal When USB Connect is set to Auto the camera will automatically recognize certain printers when connected Skip Stage 1 if this is the case It is recommended to use a fully charged battery pack to prevent the power from turning off partway through printing 1 Press the HOME button to display the HOME screen 2 Select Settings with b B on ...

Страница 116: ...nt the selected image Move on to Stage 4 When you select Multiple Images You can print multiple selected images 1 Select the image you want to print with v V b B then press z appears on the selected image 2 Press the MENU button to display the menu 3 Select OK with v then press z To print all the images of a date folder favorites select Multiple Images on the index screen select the bar with b and...

Страница 117: ...ize Selects the size of the printing sheet Date Selects Day Time or Date to insert the date and time on images When you choose Date the date will be inserted in the order you select page 93 This function may not be provided depending on the printer 2 Select OK with v then press z The image is printed Do not disconnect the cable for multi use terminal while the PictBridge Connecting indicator appea...

Страница 118: ...ter You cannot mark movies You can make a Print order mark on up to 999 images When taking a Memory Stick Duo to a shop Consult your photo printing service shop as to what types of Memory Stick Duo they handle If a Memory Stick Duo is not handled by your photo printing service shop copy the images you want to print out to another medium such as a CD R and take it to the shop Be sure to take the Me...

Страница 119: ...4 Press the MENU button 5 Select OK with v then press z The mark appears on the screen To cancel the selection Select Exit in step 5 then press z To remove the mark Select the images that you want to remove the marks then press z in step 3 To mark all the images of a date folder favorites To mark all the images of a date folder favorites select Multiple Images on the index screen select the bar wi...

Страница 120: ... 131 2 Remove the battery pack wait for about one minute re insert the battery pack then turn on the power 3 Initialize the settings page 85 4 Consult your Sony dealer or local authorized Sony service facility Battery pack and power 121 Shooting still images movies 121 Viewing images 125 Deleting 125 Computers 126 Memory Stick Duo 127 Internal memory 127 Printing 128 PictBridge compliant printer 1...

Страница 121: ...t or cold location A discrepancy arose between the remaining charge indicator and the actual remaining battery charge Fully discharge the battery pack once then charge it to correct the indication The battery pack is discharged Insert a charged battery pack The battery pack is dead page 138 Replace it with a new one Cannot charge the battery pack You cannot charge the battery pack using the AC Ada...

Страница 122: ...e 63 This is not a malfunction The image is out of focus The subject is too close Make sure to position the lens farther away from the subject than the shortest shooting distance approximately 5 cm 2 inches W 34 cm 1 foot 1 1 2 inches T from the front of the lens when shooting page 25 Landscape mode Twilight mode or Fireworks mode is selected in the Scene Selection mode when shooting still images ...

Страница 123: ...andscape mode Twilight mode or Fireworks mode is selected in the Scene Selection mode page 31 Macro shooting cannot be released There is no function for releasing a macro In Auto mode telephoto shooting is possible even in the macro shooting condition The date and time are not displayed on the LCD screen While shooting the date and time are not displayed They are displayed only during playback Can...

Страница 124: ...nder conditions of low illumination There is no effect on the recorded image The eyes of the subject come out red Set Red Eye Reduction to On page 63 Shoot the subject at a distance closer than the flash range using the flash Light the room and shoot the subject Retouch the image using Red Eye Correction page 72 Dots appear and remain on the screen This is not a malfunction These dots are not reco...

Страница 125: ...e display indicators are turned off Show the display indicators by pressing v DISP on the control button page 20 The image appears rough right after playback starts This may happen due to image processing This is not a malfunction Left and right sides of the screen are shown in black Auto Orientation is set to On page 92 Cannot hear music during slideshow Transfer music files to the camera with Mu...

Страница 126: ...i use terminal supplied page 103 Disconnect the cable for multi use terminal from both the computer and the camera and connect it again firmly Disconnect all equipment other than the camera the keyboard and the mouse from the USB connectors of your computer Connect the camera directly to your computer without passing through a USB hub or other device page 103 Cannot copy images Connect the camera ...

Страница 127: ...rocedures page 109 When you copy images to a computer without using Picture Motion Browser the images are not displayed in Date View mode View the images in Folder View mode Cannot insert a Memory Stick Duo Insert it in the correct direction You have formatted a Memory Stick Duo by mistake All the data on the Memory Stick Duo is deleted by formatting You cannot restore it Cannot playback or record...

Страница 128: ...tware If you use a photo printing service ask them to superimpose the dates on images A connection cannot be established The camera cannot be connected directly to a printer that is not compliant with the PictBridge standard Consult the printer manufacturer as to whether the printer is compliant with PictBridge or not Check that the printer is turned on and can be connected to the camera Set USB C...

Страница 129: ...onnecting the printer to the camera disconnect and then reconnect the cable for multi use terminal The print setting of the camera differs from that of the printer Change the setting of either the camera page 117 or the printer Cannot operate the camera after canceling printing Wait for a while as the printer is carrying out the cancellation It may take some time depending on the printer Cannot re...

Страница 130: ... Replace it with a charged battery pack The camera becomes warm when you use it for a long time This is not a malfunction The Clock Set screen appears when you turn on the camera Set the date and time again page 93 The internal rechargeable backup battery has discharged Insert a charged battery and set aside for 24 hours or more with the power left off You want to change the date or time Set the d...

Страница 131: ...Stick Duo cannot be used with the camera or the data is damaged Insert a new Memory Stick Duo E 61 ss E 62 ss E 91 ss A camera malfunction has occurred Initialize the camera page 85 then turn the power on again If the following messages appear follow the instructions The battery level is low Charge the battery pack immediately Depending on the conditions of use or the type of battery pack the indi...

Страница 132: ...ady exists on the Memory Stick Duo for example 123MSDCF and 123ABCDE Select another folder or create a new folder pages 82 83 Cannot create more folders The folder with a name beginning with 999 exists on the Memory Stick Duo You cannot create any folders if this is the case File error An error occurred while the image was playing back Sony does not guarantee playback of image files on the camera ...

Страница 133: ...not disconnect the cable for multi use terminal Processing The printer is canceling the current print job You cannot print until it is finished This may take time depending on the printer If you select all image files of a date folder favorites this may take time for processing Error Playing Music Delete the Music file or replace it with a normal Music file Execute Format Music then download a new...

Страница 134: ...he lens malfunction Self Timer is invalid The self timer is unavailable under these settings page 31 Recover data Recovering data Date information or other data is recovered in cases where images have been deleted on the PC The number of images exceeds that for which date management by the camera is possible less than 20 000 Delete images from the Date View ...

Страница 135: ...u can use the camera the battery charger supplied and the AC LS5K AC Adaptor not supplied in any country or region where the power supply is within 100 V to 240 V AC 50 60 Hz Do not use an electronic transformer travel converter as this may cause a malfunction ...

Страница 136: ...ick Duo with your hand or a metal object Do not strike bend or drop the Memory Stick Duo Do not disassemble or modify the Memory Stick Duo Do not expose the Memory Stick Duo to water Do not leave the Memory Stick Duo within the reach of small children They might accidentally swallow it Do not insert anything other than a Memory Stick Duo into the Memory Stick Duo slot Otherwise a malfunction may r...

Страница 137: ...a Memory Stick compliant device make sure that the Memory Stick Duo Adaptor is inserted facing the correct direction Note that improper use may damage the equipment Do not insert a Memory Stick Duo Adaptor into a Memory Stick compliant device without a Memory Stick Duo attached Doing so may result in malfunction of the unit Notes on using Memory Stick PRO Duo not supplied Memory Stick PRO Duo with...

Страница 138: ...ery pack in extremely hot places such as in a car or under direct sunlight How to store the battery pack Fully discharge the battery pack before storing and store it in a cool dry place To maintain the battery pack s function fully charge the battery pack and then fully discharge it on the camera at least once a year while storing To use the battery pack up leave the camera in slideshow page 38 pl...

Страница 139: ...k in the charger battery life may be shortened When the CHARGE lamp flashes remove the battery pack being charged and then insert the same battery pack into the battery charger again until it clicks When the CHARGE lamp flashes again this may indicate a battery error or that a battery pack other than the specified type has been inserted Check that the battery pack is the specified type If the batt...

Страница 140: ...ation CSS HD2 not supplied is compliant to your camera Using the Cyber shot Station not supplied enables faster charging than the supplied battery charger and easy connection to a TV For details refer to the operating instructions supplied with the Cyber shot Station ...

Страница 141: ...cting Computer 103 Printer 116 TV 95 Contrast 66 Conversion Lens 91 Copy 83 Copying images to your computer 103 Create REC Folder 82 Cross Filter 74 D Date 93 Date List 69 Date View 68 Daylight 60 Delete 42 69 Format 82 84 Deleting images 42 Digital Zoom 90 DirectX 100 DISP 20 Download Music 110 DPOF 78 118 DRO 63 E Easy Shooting mode 25 EV 55 Exposure 9 Exposure Bracket 53 Extension 109 Extra Hig...

Страница 142: ...sic Tool 110 Music Transfer 110 112 N Noise Reduction 64 NR slow shutter 17 NTSC 88 O One Push 61 One Push Set 61 Optical zoom 25 90 OS 99 111 Overexposure 9 P PAL 88 Partial Color 73 PC 98 PictBridge 87 115 Picture Motion Browser 102 Pixel 11 Playback zoom 36 Precision Digital Zoom 90 Pressing halfway down 7 Print 78 114 Print order mark 78 118 Printing at a shop 118 Printing directly 115 Program...

Страница 143: ...dyShot 67 T Trimming 72 Troubleshooting 120 TV 95 Twilight mode 30 Twilight Portrait mode 30 U Underexposure 9 Underwater 31 Underwater White Balance 62 Unsharp masking 73 USB Connect 87 Using the camera abroad 135 V VGA 12 Video Out 88 View Mode 68 69 Viewing images 36 Viewing menu 69 Vivid 64 Volume 36 W Warning indicators and messages 131 White Balance 60 Wide Zoom Display 88 Windows computer 9...

Страница 144: ...al Public License hereinafter referred to as GPL or GNU Lesser General Public License hereinafter referred to as LGPL are included in the camera This informs you that you have a right to have access to modify and redistribute source code for these software programs under the conditions of the supplied GPL LGPL Source code is provided on the web Use the following URL to download it http www sony ne...

Страница 145: ...Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website ...

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