104
“Memory Stick”
You cannot copy images.
• The camera is not correctly connected to your
computer.
• You are not using the correct copy procedure for
your OS.
—
—
p
Connect the camera and your computer correctly using the USB
cable (pages 89 and 95).
p
Follow the designated copy procedure for your OS (pages 90,
91, 92 and 96).
p
If you use the “Image Transfer” software, see page 90.
p
If you are using the “ImageMixer Ver. 1.5 for Sony” application
software, click on HELP.
After making a USB
connection, “Image
Transfer” does not
automatically start.
—
—
p
Select [Launch Image Transfer automatically when your
camera, etc., is connected.] at [Basic] setting (page 91).
p
Make a USB connection when the computer is turned on
(page 89).
The image cannot be
played back on a
computer.
—
—
p
If you are using the “ImageMixer Ver. 1.5 for Sony” application
software, click on HELP.
p
Consult the computer or software manufacturer.
The image and sound are
interrupted by noise when
you view a movie on a
computer.
• You are playing back the file directly from
the
“
Memory Stick”.
p
Copy the file to the hard disk of your computer and then play
back the file from the hard disk (pages 90, 91, 92 and 96).
You cannot print an
image.
—
—
p
Check the printer settings.
p
Click on the HELP for the “ImageMixer Ver. 1.5 for Sony”
application software.
An error message appears
when you set the supplied
CD-ROM in your
computer.
• The computer display is not set correctly.
p
Set the computer display as follows:
Windows: 800 × 600 dots or more
High Color (16 bits, 65,000 colors) or more
Macintosh: 800 × 600 dots or more
32,000-color or more
Symptom
Cause
Solution
Symptom
Cause
Solution
You cannot insert a
“Memory Stick.”
• You are inserting it backwards.
p
Insert it from the right side (page 17).
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