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Additional information
Troubleshooting
If you run into any problems using your
camcorder, follow the steps below.
Check the list (p. 100 to 110), and
inspect your camcorder.
Disconnect the power source, attach
the power source again after about 1
minute, and turn the camcorder on.
Press RESET (p. 125) using a pointed
object, and turn the camcorder on.
If you press
RESET
, all settings,
including the clock setting, are reset.
Contact your Sony dealer or local
authorized Sony service facility.
Your camcorder may be required to initialize
or change the current internal recording media
(internal memory (HDR-CX360E/CX360VE/
PJ10E/PJ30E/PJ30VE) or internal hard disk
drive (HDR-PJ50E/PJ50VE/XR160E)) of your
camcorder, depending on the problem. In the
event of this, the data stored on the internal
memory will be deleted. Be sure to save the
data on the internal memory on other media
(backup) before sending your camcorder for
repair. We will not compensate you for any loss
of internal recording media data.
During repair, we may check a minimum
amount of data stored on the internal recording
media in order to investigate the problem.
However, your Sony dealer will neither copy
nor retain your data.
Overall operations/Wireless Remote
Commander (HDR-CX360E/CX360VE/PJ10E/
PJ30E/PJ30VE/PJ50E/PJ50VE)...................p. 100
Batteries/power sources ..............................p. 101
LCD screen ....................................................p. 102
Memory card .................................................p. 102
Recording .......................................................p. 103
Playback .........................................................p. 104
Playing back images stored on memory card on
other devices ..................................................p. 105
Editing movies/photos on your camcorder...p. 105
Playback on the TV ......................................p. 105
Copying/Connecting to other devices .......p. 106
Connecting to a computer ...........................p. 106
Overall operations/Wireless
Remote Commander
(HDR-CX360E/CX360VE/PJ10E/
PJ30E/PJ30VE/PJ50E/PJ50VE)
The power does not turn on.
Attach a charged battery pack to the
camcorder (p. 14).
The plug of the AC Adaptor has been
disconnected from the wall outlet (wall
socket). Connect it to the wall outlet (wall
socket) (p. 14).
The camcorder does not operate even
when the power is set to on.
It takes a few seconds for your camcorder to
be ready to shoot after the power is turned on.
This is not a malfunction.
Disconnect the AC Adaptor from the wall
outlet (wall socket) or remove the battery
pack, then reconnect it after about 1 minute.
If the functions still do not work, press RESET
(p. 125) using a pointed object. (If you press
RESET, all settings, including the clock setting,
are reset.)
The temperature of your camcorder is
extremely high. Turn off your camcorder and
leave it for a while in a cool place.
The temperature of your camcorder is
extremely low. Leave your camcorder with the
power of your camcorder on. Turn off your
camcorder and take it to a warm place. Leave
the camcorder there for a while, then turn on
your camcorder.
