207
Chapter6
Additional information
Getting Help
Sony offers several support options for your CLIE handheld. When you
have questions or trouble, please refer to one of the following for a solution:
■
Read This First (supplied), Operating Instructions (this guide), and
Add-on Application Guide (supplied)
explain how to use your CLIE
handheld.
■
Your Sony CLIE Handheld support Web site
http://www.sony.com/peg/support/
Provides the latest information on your CLIE handheld. On this Web
site, you will find:
• Frequently Asked Questions (FAQs)
• Online Operating Instructions
• Installation information
• Software updates
• Online knowledge base
■
The Sony e-mail support service
answers your questions by e-mail.
Send your question, and a customer service representative will send
you a reply. You can use the e-mail form at
http://www.sony.com/peg/support/.
■
The Sony fax-back service
provides you with answers to commonly
asked questions. You can use this automated service to request a list of
available topics and then select the topics that you want to receive. To
contact the Sony fax-back service, call
1-877-760-SONY (7669) .
■
The Sony Customer Information Service Center
offers information
about your CLIE handheld and other Sony products that work with
your computer. To contact the Sony Customer Information Service
Center, call
1-877-760-SONY (7669) .