20
US
D:\_SONY TV\SY150017_XML_UC2_RG (REV-1)\4562086121_US\040TRO_US.fm
masterpage: Left
KDL-48W700C / 40W700C
4-562-086-
12
(1)
Troubleshooting
When the illumination LED is flashing red,
count how many times it flashes (interval
time is three seconds).
If the illumination LED flashes red, reset the
TV by disconnecting the AC power cord
from the TV for two minutes, then turn on
the TV.
If the problem persists, contact Sony
Customer Support (information provided
on the front cover) with the number of
times the illumination LED flashes red
(interval time is three seconds). Disconnect
the AC power cord, and contact Sony
Customer Support.
When the illumination LED is not
flashing, check the items as follows.
You can also refer to “Troubleshooting” in
the i-Manual or perform self-diagnosis by
selecting
[Help]
[Customer
Support]
[Self Diagnostics]. If the
problem persists, contact Sony Customer
Support (information provided on the front
cover).
Troubles and Solutions
There is no picture (screen is dark) and no
sound.
Check the cable/antenna connection.
Connect the TV to AC power, and press
/
on the TV or
POWER
on the remote control.
Some programs cannot be tuned.
Check the cable/antenna connection.
The remote control does not function.
Replace the batteries.
Your TV may be in SYNC mode.
Press
SYNC MENU
, select [TV Control] and
then select [Home (Menu)] or [Options] to
control the TV.
The Parental Lock password has been
forgotten.
Enter 4357 for the PIN code. (PIN code 4357 is
always accepted.)
The TV and its surroundings become
warm.
When the TV is used for an extended period
of time, the TV and its surroundings may
become warm to the touch. This is not a
malfunction of the TV.
How to reset the TV to factory settings.
Turn on the TV. While holding down
on the
remote control, press
/
on the TV. (The TV
will turn itself off, then back on again.)
Release
.
WARNING: The reset will clear all of your
customized settings including the [Parental
Lock] setting.
For security purposes, be sure to remove all
personal and account information before
discarding, selling or passing your TV to
someone else by: unlinking/unregistering,
signing out of and deactivating all network
services as well as factory reset the TV.
Frozen audio or video, a blank screen, or
the TV does not respond to TV or remote
control buttons.
Perform a simple reset of the TV by
unplugging the AC power cord for two
minutes, then plug it in again.
The
/
, CH
+/–,
+/–,
/
/
/
,
,
and HOME buttons cannot be located on
the TV.
See below illustration for location of the
buttons on the TV.
Rear of TV
