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Troubleshooting

If you experience trouble with the camera, try the following solutions.

Be aware that by sending the camera for repair, you give consent that the contents of the internal
memory, music files may be checked.

Cannot turn on the camera.

• The battery pack is discharged. Charge the camera.

The power turns off suddenly.

• Depending on the camera and battery temperature, the power may turn off automatically to protect

the camera. In this case, a message is displayed on the LCD screen before the power turns off.

• If you do not operate the camera for a certain period of time while the power is on, the camera turns

off automatically to prevent wearing down the battery pack. Turn the camera on again.

Battery life is short.

• Charge the battery until the charge lamp disappears.
• You are using the camera in an extremely hot or cold location, or the charging is insufficient. This is

not a malfunction.

• If you have not used the camera for a prolonged period, the efficiency of the battery will be improved

by repeatedly charging and discharging it.

• When usable battery life becomes half the usual time, even after charging the battery fully, the battery

may need to be replaced. Consult your nearest Sony dealer.

Check the items on pages 62 to 67.

Turn the power off and then on again.

Press and hold the ON/OFF (Power) button for at least 7
seconds, and force-quit the camera. Then turn the camera on
again (page 13).

Consult your Sony dealer or local authorized Sony service
facility.

Additional information on this product and answers to frequently asked questions can
be found at our Customer Support Website.
http://www.sony.net/

Battery pack and power

Содержание bloggie MHS-TS10

Страница 1: ... 2010 Sony Corporation 4 261 655 11 1 GB Handbook Mobile HD Snap Camera MHS TS10 TS20 TS20K Table of contents Operation Search Settings Search Index ...

Страница 2: ...mation in a listing of Settings items Search for information by keyword Marks and notations used in this handbook Table of contents Operation Search Settings Search Index In this handbook the sequence of operations is shown by arrows t Operate the camera in the order indicated Marks are shown as they appear in the camera s default setting The default setting is indicated by Indicates cautions and ...

Страница 3: ...han those shot edited or composed on this camera is not guaranteed On camera s temperature The camera may get warm due to continuous use but it is not a malfunction On the overheat protection Depending on the camera and battery temperature you may be unable to record movies or the power may turn off automatically to protect the camera A message will be displayed on the LCD screen before the power ...

Страница 4: ...r that other equipment will play back images recorded with the camera Warning on copyright Television programs films videotapes and other materials may be copyrighted Unauthorized recording of such materials may be contrary to the provisions of the copyright laws No compensation for damaged content or recording failure Sony cannot compensate for failure to record or loss or damage of recorded cont...

Страница 5: ...Also you can record still images during movie recording page 31 During a walk Take compact Bloggie with you anywhere anytime Take it out and record casually On a trip Attach the 360 Video Lens to Bloggie and shoot exciting 360 degree panoramic images of the world around you Enjoy 360 degree panoramic images by playing back with the Bloggie Software pre loaded on the internal memory page 34 MHS TS2...

Страница 6: ...th an HDMI cable sold separately and enjoy images on the big screen page 60 Import and upload captured moments You can upload images easily and intuitively using the Bloggie Software pre loaded on the internal memory page 24 50 You can also choose the images and the sharing site to upload in advance Share it Later page 43 ...

Страница 7: ...1 Identifying parts 13 List of buttons icons displayed on the screen 14 How to hold the camera 16 How to use the touch panel 18 Getting started Checking the accessories supplied 20 Charging the camera 21 Installing the software Windows 24 Setting the language and clock 26 Shooting Shooting Still images 28 Shooting Movies 30 Zoom 32 Self Timer 33 Shooting 360 Video images MHS TS20K only 34 Photo Si...

Страница 8: ...e it Later 43 Volume control 45 Computer Recommended computer environment 46 Using the Bloggie Software Windows 48 Importing images to a computer 49 Uploading images to a media service 50 Settings Setting items 11 TV Viewing images on a TV 60 Troubleshooting Troubleshooting 62 Warning indicators and messages 66 ...

Страница 9: ...Table of contents Operation Search Settings Search Index 9GB Others Number of still images and recordable time of movies 68 Built in battery pack 69 Precautions 70 Specifications 71 Index Index 73 ...

Страница 10: ...g image size Photo Size 36 Movie Size 38 Deleting images Delete 42 Format 58 Displaying enlarged images Playback zoom 41 Changing clock settings Date Time Setting 59 Initializing settings Initialize 55 Viewing on TVs Connecting with an HDMI cable sold separately 60 Mark the images to upload Share it Later 43 Shooting a 360 degree view MHS TS20K only 360 Video Lens 34 ...

Страница 11: ...gs that can be changed while indicates settings that cannot be changed 1 Press the ON OFF Power button 2 Tap Settings Setting items Items Shooting mode Playback mode Protect Beep Language Setting Demo Mode Initialize HDMI Output LUN Settings Format Date Time Setting How to set items ON OFF Power button Continued r ...

Страница 12: ...Table of contents Operation Search Settings Search Index 12GB 3 Tap the items The displayed items scroll by dragging the LCD screen up and down with your finger 4 Tap the desired mode 5 Tap Back ...

Страница 13: ...er B Lens C Hook for wrist strap D LCD screen Touch panel E Movie button F Microphone G ON OFF Power button Press and hold the ON OFF Power button for at least 7 seconds to force quit the camera H Charge lamp I Shutter button J Tripod receptacle K USB jack L Jack cover M HDMI OUT jack 60 ...

Страница 14: ...scaling Self Timer Switching image size Playback Fast rewind playback fast forward Index Delete Share it later Adjusting volume Volume Display Indication Battery remaining Low battery warning Photo Size aspect ratio resolution Movie Size resolution vertical shooting frame rate Self timer 15000 Number of recordable still images z AE AF lock 00 00 12 Recordable time 0 12 Recording time m s 2011 1 1 ...

Страница 15: ...ffer from what you actually see The screen display shifts both horizontally and vertically depending on the camera aspect The screen display disappears automatically after about 4 seconds You can change display nondisplay by tapping the LCD screen Protect Overheating warning 00 00 12 Counter Notes Display Indication ...

Страница 16: ...ex 16GB How to hold the camera Be careful not to block the lens or microphone with your finger when shooting Do not hold the USB jack Attach the strap and place your hand through its loop to prevent the camera from damage by being dropped Hook Continued r ...

Страница 17: ...tings Search Index 17GB zWhen you shoot movies holding the camera vertically Portrait images are recorded Black bands appear on the left and right of the screen during playback on TV or computer This is useful when shooting portrait objects ...

Страница 18: ...apping the buttons on the LCD screen or dragging the screen Do not operate with a sharp pointed object such as pen or finger nail Lightly touch the buttons or items on the screen with your finger Touch and slide the screen with your finger Note Select the items Tap Scroll the screen Drag Drag upwards Release your finger ...

Страница 19: ...Table of contents Operation Search Settings Search Index 19GB Drag the screen quickly To stop the screen tap with your finger Display the next screen quickly Flick ...

Страница 20: ...onnection support cable 1 360 Video Lens VCL BPP2 1 360 Video Lens case 1 MHS TS20K only Wrist strap 1 Software page 24 48 The following contents are included in the internal memory of this camera Bloggie Software application software Bloggie Handbook this manual Instruction Manual 1 Important Notice 1 ...

Страница 21: ...k comes out as shown in the illustration 3 Connect the camera to the computer that is turned on with the USB connection support cable supplied The charge lamp lights up in orange and charging starts When the charge lamp turns off charging is finished The charge lamp may turn off when the temperature is outside of the recommended operating temperature 10 C to 30 C 50 F to 86 F ON OFF Power button U...

Страница 22: ...me Charging the battery or the connection with customized or hand built computers is not guaranteed Depending on the type of USB device used charging may not function properly If you do not intend to use the camera for an extended period charge the camera once every 6 to 12 months to maintain battery performance Perform the procedures from step 1 to 3 below before Disconnecting the USB connection ...

Страница 23: ... GB 3 Typical recording time shows the approximate time available of a fully charged battery pack when you repeat recording start stop turning the power on off and zooming Recording time 1 Continuous recording time 2 Approx 120 min Typical recording time 3 Approx 70 min Playback time Approx 150 min zChecking the remaining battery charge A remaining charge indicator appears on the upper right of th...

Страница 24: ...rvice 1 Press the ON OFF Power button to turn on the camera 2 Push the PUSH part at the bottom of the camera The USB jack comes out as shown in the illustration 3 Connect the camera to the computer that is turned on with the USB connection support cable supplied When the USB connection is completed Mass Storage appears on the LCD screen of the camera ON OFF Power button PUSH USB jack USB connectio...

Страница 25: ...ow the instructions on the screen to complete the installation 6 Delete the USB connection between the camera and computer after the installation is completed page 22 For details on the Bloggie Software see page 48 If you turn on or restart the computer while the camera is connected to the computer the camera may malfunction In this case press and hold the ON OFF Power button for at least 7 second...

Страница 26: ...ovie plays back when you turn on the camera for the first time 2 Select the desired language then tap Next 3 Select the desired date display format then tap Next 4 Select Daylight Savings On Off then tap Next 5 Scroll each item up or down to set the desired date and time and tap OK Midnight is indicated as 12 00 AM and noon as 12 00 PM ON OFF Power button Continued r ...

Страница 27: ...Table of contents Operation Search Settings Search Index 27GB zTo set the date and time again Tap Settings and select Date Time Setting page 59 ...

Страница 28: ...not to place fingers on the lens Touch and hold T on the T W zoom bar to zoom in W to zoom out 3 Press the Shutter button halfway down When the image is in focus a beep sounds and the z indicator AE AF lock lights on the top of the display 4 Press the Shutter button fully down ON OFF Power button AE AF lock indicator Shutter button Continued r ...

Страница 29: ...following situations It is dark and the subject is distant The contrast between the subject and the background is poor The subject is seen through glass The subject is moving quickly There is reflective light or shiny surfaces The subject is flashing The subject is backlit zWhen shooting portrait When the camera detects faces the white frames appear and the focus and exposure are adjusted to the f...

Страница 30: ...T W zoom bar to zoom in W to zoom out 3 Press the movie button To finish shooting the movie press the movie button again Continuous recording is possible for approximately 29 minutes The maximum size of a single movie file is approximately 2 GB Recording stops before 29 minutes if the file size reaches approximately 2 GB during movie recording Notes ON OFF Power button Movie button Continued r ...

Страница 31: ... AVC H 264 the camera supports high definition images with an effective total number of scanning lines of 1080 or 720 The number of recorded image pixel is 1920 1080 or 1280 720 approximately 30 or 60 frames per second and the image is recorded in progressive mode MPEG Moving Picture Experts Group AVC Advanced Video Codec MPEG 4 AVC H 264 is a standard of video camera which uses highly efficient i...

Страница 32: ... s zoom function can enlarge images up to 4 1 Touch and hold T or W Touch and hold T to zoom in W to zoom out Only Digital zoom is available with this camera You may not be able to zoom in or out images smoothly when using zoom function Image quality decreases as the images are digitally processed Notes T side W side ...

Страница 33: ... the LCD screen when the screen display is not shown 2 Tap the desired mode Off Does not use the self timer 2sec Sets the 2 second delay self timer When you press the Shutter button or movie button a self timer icon flashes and after rapid beep sounds are heard the camera will shoot 10sec Sets the 10 second delay self timer ...

Страница 34: ...o Lens to the camera in the direction shown in the illustration The camera shifts to the 360 Video mode automatically and the ring shaped image appears on the LCD screen 4 Start shooting page 28 30 Do not attach or remove the 360 Video Lens during shooting The still image size is fixed to 8M 16 9 and the movie size is fixed to 1920 1080 30p When you attach the 360 Video Lens to the camera you cann...

Страница 35: ...aying back converted 360 Video images the resolution of the played back images is lower than that of normal images Viewing 360 Video images Notes zTo place the camera vertically Attach the bottom part of the 360 Video Lens case to the bottom of the camera zTo remove the 360 Video Lens Pull the 360 Video Lens in the opposite direction of when attaching Image played back on this camera Ring shaped i...

Страница 36: ...g image size on the shooting standby screen Tap the LCD screen when the screen display is not shown 2 Tap the desired size from Photo Size When you print still images recorded with 16 9 aspect ratio both edges may be cut off Photo Size Usage guidelines No of images Printing 4128 3096 For prints up to A3 size 3840 2160 For viewing on a high definition TV and for prints up to A4 size 1920 1080 For v...

Страница 37: ... Image size is shown by the number of pixels Although you cannot see the differences on the screen of the camera the fine detail and data processing time differ when the image is printed or displayed on a computer screen Description of the pixels and the image size 1 Image size 12M 4128 pixels 3096 pixels 12 780 288 pixels 2 Image size 2M 1920 pixels 1080 pixels 2 073 600 pixels Many pixels Fine i...

Страница 38: ... size from Movie Size Movie Size Usage guidelines 1920 1080 30p Shoots HD high definition quality movies in sizes suited for display on computer or high definition TV 1280 720 60p Shoots the rapidly moving action scenes such as sports smoothly with HD high definition quality 1280 720 30p Shoots HD high definition quality movies in sizes suited for display on computer zProgressive playback The came...

Страница 39: ...s 2 Select an image and tap A single movie plays back when an image is selected Movie Still image zTo show previous next images Drag your finger in the direction of the arrows You can send multiple images at one time by flicking Previous Next zFast forward Fast rewind the movie Tap Playback bar Fast rewind Play Fast forward Continued r ...

Страница 40: ...ration Search Settings Search Index 40GB zTo go back to shooting mode Do one of the following Tap on the index screen Press the Shutter button or movie button Shutter button Movie button zTo go back to the index screen Tap ...

Страница 41: ...ct the still image and tap 3 Double tap the part you want to enlarge 4 Adjust the magnification and the part to enlarge Each double tap on the LCD screen enlarges the image up to 8 times its original size Drag the image to change the part to enlarge To cancel playback zoom tap You cannot operate playback zoom when an HDMI cable sold separately is connected Note ...

Страница 42: ...ion 1 Tap Playback to switch to playback mode 2 Tap Delete on the index screen 3 Tap images you want to delete Repeat the above step until there are no more images to be deleted Select an image with a mark again to release the mark 4 Tap OK t OK zTo delete images during playback Tap Delete t OK in single image mode ...

Страница 43: ... index screen 3 Tap images you want to upload Repeat the above step until there are no more images to be uploaded 4 Tap Next 5 Select and tap the sharing site to upload from the share list and tap OK For information on how to upload images see page 50 You cannot create the share list with the camera Use Bloggie Software to create The maximum number of share lists the camera can display is 14 Notes...

Страница 44: ... 44GB zTo share images during playback Tap Share it Later t The sharing site you upload images t OK in single image mode zTo cancel sharing Tap Share it Later t Release the mark on the sharing site t OK during playback of the image you want to cancel sharing ...

Страница 45: ...ume control You can adjust the volume for playback movies 1 Tap Playback to switch to playback mode 2 Select a movie and tap 3 Tap Volume control Tap the LCD screen when the screen display is not shown 4 Touch and hold to increase to decrease the volume Lower Louder ...

Страница 46: ...devices to a single computer at the same time some devices including the camera may not operate depending on the types of USB devices you are using Connecting the camera using a USB interface that is compatible with Hi Speed USB USB 2 0 compliant allows advanced transfer high speed transfer as the camera is compatible with Hi Speed USB USB 2 0 compliant When your computer resumes activity from sus...

Страница 47: ...ot play back smoothly due to dropped frames etc Note that the imported image itself is not affected If you are using a notebook PC be sure to use the PC with the AC adaptor plugged in Sometimes normal operations are not possible due to the power savings function of the PC Operations are not guaranteed even on computers fulfilling the above system requirements For example other open or background a...

Страница 48: ...he Bloggie Software Windows 1 Double click the Bloggie Software pre loaded on the internal memory shortcut icon on the desktop Activating zConnecting the camera to a computer If the Bloggie Software is already installed to a computer Bloggie Software starts automatically ...

Страница 49: ...ter click Open folder to view files t OK t DCIM or MP_ROOT t copy the desired images to the computer 1 Connect the camera to your Macintosh computer first Double click the newly recognized BLOGGIE icon t DCIM or MP_ROOT t the folder where the images you want to import are stored 2 Drag and drop the image files to the hard disk icon The image files are copied to the hard disk 3 Double click the har...

Страница 50: ...ion procedures and or fees to use their services In using such services you must comply with the terms and conditions established by the websites concerned Services may be terminated or changed in accordance with the convenience of the website operators Sony will not be held responsible for any trouble occurring between the users and third parties or any inconvenience caused to users relating to t...

Страница 51: ... Playback to switch to playback mode 2 Tap Settings t Protect on the index screen In single image mode protect is completed in step 2 3 Tap images you want to protect Select an image with a mark to release the mark 4 Tap OK zTo cancel the protection Tap Settings t Protect during image playback as the same procedure to protect it The indicator disappears and the protection is released ...

Страница 52: ... Search Settings Search Index 52GB Beep Sets the sound for when you operate the camera 1 Tap Settings t Beep t desired mode On Turns on the beep sound when you press the Shutter button or movie button Off Turns off the beep sound ...

Страница 53: ...able of contents Operation Search Settings Search Index 53GB Language Setting Selects the language to be used in the menu items warnings and messages 1 Tap Settings t Language Setting t desired language ...

Страница 54: ...s a demonstration of the camera 1 Tap Settings t Demo Mode t desired mode The demonstration stops when operating any of the following Touch LCD screen Press the Shutter button or movie button Turn off the power On Performs a demonstration Off Does not perform a demonstration Note ...

Страница 55: ...s function the images are retained 1 Tap Settings t Initialize t OK Perform initialization after charging the camera to prevent the camera from turning off during the process Note zWhen the camera does not work properly Press and hold the ON OFF Power button for at least 7 seconds and force quit the camera page 13 Then turn the camera on again ...

Страница 56: ...HDMI Output Selects the type of signal to be output to a TV from the HDMI OUT jack If images are not displayed on the TV clearly changing the setting may improve the display 1 Tap Settings t HDMI Output t desired mode 60Hz Outputs with 60Hz 50Hz Outputs with 50Hz ...

Страница 57: ...een or other monitor when the camera is connected with a computer or AV component using a USB connection 1 Tap Settings t LUN Settings t desired mode Multi Select this setting when you connect the camera to a computer Single Select this setting in cases where the images are not displayed when the camera is connected to a device other than a computer ...

Страница 58: ... of contents Operation Search Settings Search Index 58GB Format Formats the internal memory 1 Tap Settings t Format t OK Note that formatting permanently erases all data including even protected images Note ...

Страница 59: ... 59GB Date Time Setting Sets the date and time again 1 Tap Settings t Date Time Setting 2 Tap the items you want to set Date Time Format Selects the date and time display format Daylight Savings Pushes forward an hour Date Time Sets the date and time page 26 ...

Страница 60: ...k cover and connect the camera to the TV with the HDMI cable sold separately 3 Turn on the camera 4 Turn on the TV and set the input Images shot with the camera appear on the TV 5 Tap images to play back Do not connect the output terminal of the camera to that of other devices This may result in malfunction Some devices may not work properly Image and sound may not be output Use an HDMI cable with...

Страница 61: ... Bolivia Canada Central America Chile Colombia Ecuador Jamaica Japan Korea Mexico Peru Surinam Taiwan the Philippines the U S A Venezuela etc PAL system Australia Austria Belgium China Croatia Czech Republic Denmark Finland Germany Holland Hong Kong Hungary Indonesia Italy Kuwait Malaysia New Zealand Norway Poland Portugal Rumania Singapore Slovak Republic Spain Sweden Switzerland Thailand Turkey ...

Страница 62: ...a on again Battery life is short Charge the battery until the charge lamp disappears You are using the camera in an extremely hot or cold location or the charging is insufficient This is not a malfunction If you have not used the camera for a prolonged period the efficiency of the battery will be improved by repeatedly charging and discharging it When usable battery life becomes half the usual tim...

Страница 63: ...ator and the actual remaining battery charge Fully discharge the battery pack once then charge it to correct the indication The battery pack is dead page 69 Consult your nearest Sony dealer Cannot record images Check the free capacity of the internal memory If it is full delete unnecessary images page 42 The date and time are not displayed on the LCD screen While shooting the date and time are not...

Страница 64: ...from both the computer and the camera and connect it again firmly Disconnect all equipment other than the camera the keyboard and the mouse from the USB connectors of your computer Connect the camera directly to your computer without passing through a USB hub or other device Set LUN Settings to Multi page 57 Cannot import images Connect the camera and your computer correctly making a USB connectio...

Страница 65: ...the camera on again The lens gets fogged Moisture condensation has occurred Turn off the camera and wait about an hour for the moisture to evaporate The camera becomes warm when you use it for a long time This is not a malfunction The Clock Set screen appears when you turn on the camera Set the date and time again page 26 The date or time is incorrect Set the date and time again page 59 Others ...

Страница 66: ... be unable to record movies Leave the camera in a cool location until the temperature goes down Internal memory error Turn the power off and then on again Error formatting internal memory Format the media again page 58 No images No images that can be played back have been recorded in the internal memory Folder error A folder with the same first three digit number already exists on the internal mem...

Страница 67: ...hat cannot be played back on the camera Maximum number of images already selected Up to 100 files can be selected when using Delete Share it Later and Protect Operation cannot be executed in unsupported files Playback zoom cannot be performed on movies Invalid operation This message appears if you perform an invalid operation ...

Страница 68: ...utes Your camera uses the VBR Variable Bit Rate format to automatically adjust image quality to suit the recording scene This technology causes fluctuations in the recording time of the internal memory Movies containing quickly moving and complex images are recorded at a higher bit rate and this reduces the overall recording time The maximum size of a single movie file is approximately 2 GB Record...

Страница 69: ... the battery pack is shorter The battery pack will run out quickly if you use the zoom frequently Do not expose the camera to water The camera is not water resistant Do not leave the camera in an extremely hot place such as in a car or under direct sunlight How to store the camera Even if you do not use the camera for an extended period fully charge the camera every 6 to 12 months to maintain the ...

Страница 70: ... dry cloth Do not use any of the following as they may damage the finish or the casing Chemical products such as thinner benzine alcohol disposable cloths insect repellent sunscreen or insecticide etc Do not touch the camera with any of the above on your hand Do not leave the camera in contact with rubber or vinyl for a long time On operating temperatures Your camera is designed for use under the ...

Страница 71: ...r system management and or application files Available user capacity is as below MHS TS10 Approx 3 7 GB MHS TS20 TS20K Approx 7 7 GB Input and Output connectors HDMI jack HDMI mini connector USB jack type A built in USB communication Hi Speed USB USB 2 0 compliant LCD screen LCD screen 7 6 cm 3 0 type 16 9 TFT drive Total number of dots 288 000 720 400 dots Power general Power Built in rechargeabl...

Страница 72: ...or registered trademarks of Intel Corporation In addition system and product names used in this manual are in general trademarks or registered trademarks of their respective developers or manufacturers However the or marks are not used in all cases in this manual Notes on the License THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUM...

Страница 73: ...de 54 F Format 58 H HDMI OUT jack 60 HDMI Output 56 I Identifying parts 13 Initialize 55 Install 24 L Language Setting 53 LUN Settings 57 M Macintosh computer 46 Movie Size 38 N Number of still images 68 O OS 46 P Photo Size 36 Pixel 37 Playback zoom 41 Protect 51 R Recordable time of movies 68 S Self Timer 33 Settings 11 Share it Later 43 Shooting Movies 30 Still images 28 Software 24 48 T Touch ...

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