29
Additional Infor
m
ation
The disc does not play.
,
The disc is dirty or skewed.
,
The disc is upside down. Insert the disc with
the playback side facing down.
,
The disc has a format that cannot be played
back by this player (page 32).
,
The player cannot play a recorded disc that
is not correctly finalised.
,
The region code on the BD or DVD does
not match the player.
The player does not detect a USB device
connected to the player.
,
Make sure that the USB device is securely
connected to the USB jack.
,
Check if the USB device or a cable is
damaged.
,
Check if the USB device is on.
,
If the USB device is connected via a USB
hub, connect the USB device directly to the
player.
The picture/sound is poor/certain
programmes display a loss of detail,
especially during fast-motion or dark
scenes.
,
Picture/sound quality may be poor
depending on Internet content providers.
,
Picture/sound quality may be improved by
changing the connection speed. We
recommend a connection speed of at least
2.5 Mbps for standard definition video
(10 Mbps for high definition video).
,
Not all videos will contain sound.
The picture is small.
,
Press
M
to zoom in.
The player cannot connect to the network.
,
Check the network connection (page 12)
and the network settings (page 27).
The message [A new software version is
available.Please go to the “Setup”
section of the menu and select “Network
update” to perform the update.] appears
on the screen when turning the player on.
,
See [Network Update] (page 23) to update
the player to a newer software version.
You cannot start the PARTY STREAMING
function.
,
Check that [Party Auto Start] is set to [On]
in [Network Settings] (page 27).
The [Control for HDMI] function does not
work (BRAVIA Sync).
,
Check that [Control for HDMI] is set to
[On] (page 26).
,
If you change the HDMI connection, turn
the player off and on again.
,
If power failure occurs, set [Control for
HDMI] to [Off], then set [Control for
HDMI] to [On] (page 26).
,
Check the following and refer to the
instruction manual supplied with the
component.
– the connected component is compatible
with the [Control for HDMI] function.
– the connected component’s setting for
the [Control for HDMI] function is
correct.
,
When you connect the player to a TV
through an AV amplifier (receiver),
– if the AV amplifier (receiver) is not
compatible with the [Control for HDMI]
function, you may be unable to control
the TV from the player.
– if you change the HDMI connection,
disconnect and reconnect the AC power
cord (mains lead), or a power failure
occurs, try the following:
1
Switch the
input selector of the AV amplifier
(receiver) so that the picture from the
player appears on the TV screen.
2
Set
[Control for HDMI] to [Off], then set
[Control for HDMI] to [On] (page 26).
Refer to the instruction manual supplied
with the AV amplifier (receiver).
The System Power-Off function does not
work (BRAVIA Sync).
,
Check that [Control for HDMI] and
[HDMI:Linked to TV-off] are set to [On]
(page 26).
Disc
USB device
BRAVIA Internet Video
Network connection
Control for HDMI (BRAVIA Sync)
,
continued
