ModelName: Falcon_E
PartNumber: 4-164-613-11
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Troubleshooting
Table of
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Power
Battery life is short.
The operating temperature is below 5 °C (41 ºF).
Battery life becomes shorter as a result of the battery characteristics. This is not a
malfunction.
Battery charging time is not sufficient.
Charge the battery until
appears.
By adjusting the settings or managing the power supply properly, it is possible to
save the battery power and use the player for a longer time (
p. 111).
You have not used the player for a prolonged period.
The efficiency of the battery will improve by repeatedly charging and discharging
it.
When usable battery life becomes half the usual time, even after charging the
battery fully, the battery should be replaced.
Consult your nearest Sony dealer.
The player cannot charge the battery.
The USB cable is not connected to a USB connector on your computer properly.
Disconnect the USB cable, and then reconnect it.
Use the supplied USB cable.
The battery is charged in an ambient temperature out of the range of 5 °C (41 ºF) to
35 °C (95 ºF). You cannot charge the battery when
icon appears.
Charge the battery in an ambient temperature of 5 °C (41 ºF) to 35 °C (95 ºF).
The computer is not on.
Turn on the computer.
Your computer has entered Sleep or Hibernation status.
Release the computer from Sleep or Hibernation status.
A USB hub is being used.
Connecting the player via a USB hub may not work. Connect the player to your
computer using the supplied USB cable.
The operating system installed on the computer is not supported by the player.
To charge the player, connect the player to a computer with the operating system
that is supported by the player.
After prescribing the remedies above, if the problem still persists, press the RESET
button of the player and reconnect it to the computer by using the supplied USB
cable.
The player turns off automatically.
To avoid unnecessary battery consumption, the player automatically turns off.
Press any button to turn the player on.
Charging completes very quickly.
If the battery is already almost fully charged when charging begins, little time is
needed to reach full charge.