68
Troubleshooting
The battery is worn out and needs to
be replaced
.
See
on page 8.
No battery icon appears when I start
charging the phone
It may take a few minutes before the
battery icon appears on the screen.
Some menu options appear in grey
A service is not activated. Contact
Orange.
I cannot use SMS/text messages on
my phone
You must have a service centre
number. The number is supplied by
Orange and is usually saved on the
SIM card. If the number to your
service centre is not saved on your
SIM card, you must enter the number
yourself.
To enter a service centre number
1
From Homescreen select
and scroll to
. The
number is shown if it is saved on the
SIM card.
2
If there is no number shown, select
.
3
Scroll to
and select
4
Enter the number, including the
international “+” sign and country
code.
5
Select
.
I cannot use multimedia messages
on my phone
You must set an MMS profile
and the address of your message
server. If no MMS profile or message
server exists, you may receive
the settings from Orange
or at
.
To select an MMS profile
1
From Homescreen select
.
2
Select a profile.
To set the message server address
1
From Homescreen select
2
and select
.
3
Select
>
4
and select
.
5
Enter the address and select
>
.
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