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Troubleshooting
Possible cause
: The phone is set to work only with
certain SIM cards.
Solution
: Check if you are using the correct
operator SIM card for your phone.
Possible cause
: You have entered your PIN or
PIN2 incorrectly.
Solution
: Enter the correct PIN or PIN2
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Possible cause
: You have entered your PIN or
PIN2 code incorrectly three times in a row.
Solution
: To unblock,
Possible cause
: The two codes that you have
entered do not match.
Solution
: When you want to change a security code
(for example your PIN) you have to confirm the
new code by entering exactly the same code again.
Possible cause
: Your phone is not receiving any
radio signal, or the received signal is too weak.
Solution
: Contact your network operator and make
sure that the network has coverage where you are.
If so, try to do a new search.
Possible cause
: The SIM card is not working
properly.
Solution
: Insert your SIM card in another phone. If
you still get the same or a similar message, please
contact your network operator.
Possible cause
: The phone is not working properly.
Solution
: Insert your SIM card in another phone. If
this works, it is probably the phone that is causing the
problem. Please contact the nearest Sony Ericsson
service location.
Possible cause
: You are within range of a network,
but you are not allowed to use it. However, in
an emergency, some network operators allow you
to call the international emergency number 112.
Solution
: You have to move to get a signal that is
strong enough. Contact your network operator and
make sure your subscription is ok.