74
Troubleshooting
Possible cause
: Your phone is not
receiving any radio signal, or the
received signal is too weak.
Solution
: Contact your network
operator and make sure that the
network has coverage where you are.
If so, search for a network.
Possible cause
: The SIM card is not
working properly.
Solution
: Insert your SIM card in
another phone. If you still get the same
or a similar message, please contact
your network operator.
Possible cause
: The phone is not
working properly.
Solution
: Insert your SIM card in
another phone. If this works, it is
probably the phone that is causing the
problem. Please contact the nearest
Sony Ericsson service location.
Possible cause
: You are within range
of a network, but you are not allowed
to use it. However, in an emergency,
some network operators allow you to
call the international emergency
number 112.
Solution
: You have to move to get a
signal that is strong enough. Contact
your network operator and make sure
you have the right subscription
Possible cause
: The phone is locked.
Solution
: To unlock the phone
Possible cause
: The phone lock code
is required.
Solution
: Enter a phone lock code.
Your phone has a default phone lock
code 0000
PUK blocked. Contact operator.
Possible cause
: You entered your
personal unblocking key code (PUK)
incorrectly 10 times in a row.
Solution
: Contact your network
operator.
Possible cause
: The battery that you
are using is not a Sony Ericsson-
approved battery.
Solution
.
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