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•   While your computer is on, always “eject”, “stop”, “unplug”, 

or “put away” any drive (hard drive, SSD, etc.) before 
disconnecting it from its cable or the Sonnet card’s USB-C port. 

•  Disconnecting drives while they are transferring or receiving 

data, may result in damage to the file(s) being transferred or 
cause your system to hang. 

•  Although many peripherals may draw power directly from the 

Sonnet card, other devices require an external power source. 
Remember to use external power supplies when necessary.

•  1-meter or longer Thunderbolt 3 (40Gbps) cables DO NOT 

support USB 3.0 & 3.1 by design, only Thunderbolt 3 & USB 2.0.

•  The Fusion card is not compatible with Thunderbolt 1 PCIe 

card expansion systems.

Contacting Customer Service

 

The Sonnet Web site located at www.sonnettech.com has the 
most current support information and technical updates. Before 
contacting Customer Service, please check our Web site for the 
latest updates and online support files, and check this Quick Start 
Guide for helpful information. 

Email support requests generally receive the fastest responses, and 
are usually processed within a 24-hour period during normal 
business hours, excluding holidays. When you contact Customer 
Service, have the following information available so the customer 
service staff can better assist you:

• Product name  
• SSD model(s)  
• Date and place of purchase  
• Computer model  
• OS version  
•  A System Report (macOS), or a Microsoft System Information 

MSINFO32 (Windows) report (Windows), along with a 
description of the issue(s) you are encountering with your 
device

If further assistance is needed, please contact us at: 

USA, Canada, or Mexico Customers

 

Please contact 

Sonnet Customer Service

 at:

  

E-mail

: [email protected] 

Tel

: 1-949-472-2772  

(Monday–Friday, 9 a.m.–5 p.m. Pacific Time)

For Customers Outside North America 

For support on this product, contact your reseller or local 
distributor. 

Visit Our Web Site

For the most current product information and online support files, 
visit the Sonnet Web site at www.sonnettech.com. Remember to 
register your product online at https://registration.sonnettech.com 
to be informed of future upgrades and product releases.

SSD Formatting, USB, and Support Information

6

Formatting SSDs

macOS

Use Disk Utility (found in the Utilities folder within the 
Applications folder) to format installed SSDs. 

Windows

To format installed SSDs using Disk Management, you may locate 
instructions by typing “initialize disk” in Windows Help.

Linux

 

Use the tools or utilities you would normally use to format 
internal drives.

Booting From Attached SSDs

The Fusion Dual 2.5-inch SSD RAID card does not support booting 
from attached SSDs.

USB-C Port Power

The Fusion card’s USB-C port supports USB-C bus-powered SSD, 

SSD RAID, and hard drive devices with up to 15W (3.0A) power.

Known USB Limitations and Advice—All Users

USB peripherals have some limitations you should be aware of, 
and we have listed some additional advice here. Refer to the 
peripheral manufacturers’ Web sites for more information.

•  USB 3.1 devices come in two varieties, Gen 1, and Gen 2. Gen 1 

devices support data transfer speeds up to 5Gbps, while Gen 2 
devices (such as this Sonnet adapter card) support data transfer 
speeds up to 10Gbps.

•  The use of USB-C to USB-A cables is supported, but data transfer 

speeds are limited to the speeds supported by the cable and 
device.

•  The Fusion card’s USB-C port does not support Thunderbolt 3 

only peripheral devices, even though they use the same 
connector. If the peripheral device only has the Thunderbolt 
icon ( ) next to its port(s), or on the connector of an attached 
cable, it will not work with the Sonnet card. 

•  Many peripherals require additional drivers and application 

software to operate or have full functionality. Software should 
be included with the device, or available to download from the 
manufacturer’s Web site. Check the peripheral’s user’s manual 
for information about necessary software.

•  While your computer is on, always “eject” any memory card 

from the operating system before removing it from an attached 
card reader, or disconnecting the reader (with the card inserted 
in it) from its cable or the Sonnet card. 

 

 Support  Note:

 SSDs attached to the Fusion Dual 2.5-inch 

SSD RAID card appear to operating systems as external 

drives. Under macOS, they are identified as USB drives; under 
Windows, they are identified as SCSI drives.

Содержание Fusion Dual 2.5-inch SSD RAID

Страница 1: ...Quick Start Guide for Fusion Dual 2 5 inch SSD RAID Fusion Dual 2 5 inch SSD card illustrated with SSDs attached drives not included sold separately ...

Страница 2: ...C port to work in your computer running supported versions of Windows except Windows 7 32 and 64 bit versions are installed automatically For Windows 7 users please go to www sonnettech com support kb kb php click the Computer Cards link and then the PCIe Cards link Locate and click Fusion Dual 2 5 inch SSD RAID link and then click the Driver link Locate download and install the appropriate driver...

Страница 3: ...for ThunderLok 3 When using a Sonnet 0 5 or 0 7 meter Thunderbolt 3 cable to attach a USB C device you may use a Sonnet ThunderLok 3 Thunderbolt connector retainer clip to secure the cable to the card cables and ThunderLoks sold separately 6 Slot Support Tabs In longer PCIe slots these tabs provide additional support for the Fusion Dual 2 5 inch SSD RAID card In some installations it may be necess...

Страница 4: ...cond SSD label side up on top of the card with the SSD s and card s connectors aligned with each other Figure 3 7 Push the SSD s connector into the Fusion card s connector until the SSD is completely seated Figure 3 8 Holding the SSD firmly against the card flip the Fusion card over again Figure 2 Figure 3 Figure 1 Support Notes When handling computer products you must take care to prevent compone...

Страница 5: ...sers should use slot 2 when available for best performance Windows and Linux computer users should install the card into a PCIe 3 0 slot when available for best performance 3 Install the Fusion Dual 2 5 inch SSD RAID card with attached SSDs into the slot make sure the card is firmly seated and secured use the computer s PCIe card retaining latch if present If necessary break off one or more suppor...

Страница 6: ...oth drives Should one drive fail the data is accessible on the remaining good drive RAID 1 offers the capacity of one drive Span Concatenation Volume Spans Both Drives Span mode creates a single large volume that spans both drives writing files to the capacity of the first drive and then to the second drive Span mode provides no data protection Span formatting offers the full capacity of the two d...

Страница 7: ...nettech com to be informed of future upgrades and product releases SSD Formatting USB and Support Information 6 Formatting SSDs macOS Use Disk Utility found in the Utilities folder within the Applications folder to format installed SSDs Windows To format installed SSDs using Disk Management you may locate instructions by typing initialize disk in Windows Help Linux Use the tools or utilities you w...

Страница 8: ... Mac Pro and macOS are trademarks ofApple Inc registered in the United States and other countries Thunderbolt and theThunderbolt logo are trademarks of Intel Corporation in the U S and or other countries Other product names are trademarks of their respective owners Product specifications subject to change without notice QS FUS SSD 2RAID E E B 082019 ...

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