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SonicWALL Installation Guide Page 51

3 Registering at mySonicWALL.com

After you complete the initial installation and configuration of your SonicWALL, you should
register your SonicWALL Internet Security Appliance at http://www.mysonicwall.com. You
must create a user account to activate and manage services, as well as access technical
support, for all of your SonicWALL Internet Security Appliances.

Important:

You must register your SonicWALL on mySonicWALL.com to access

technical support. By registering your SonicWALL, you provide the initial information

necessary for technical support if any problems arise during installation.

Note

: User interface screens may vary as mySonicWALL.com is updated with new

features. For the latest version of this manual and other SonicWALL documentation, go

to http://www.sonicwall.com/products/documentation.html

What is mySonicWALL.com?

MySonicWALL.com delivers a convenient, centralized way to register all your SonicWALL
Internet Security appliances and Security Services. It eliminates the need to individually
register SonicWALL appliances and upgrades to streamline the management of all your
SonicWALL security services. Instead of registering each SonicWALL product individually,
using mySonicWALL.com allows you to have a single user profile where you can manage
all of your product registrations and security services.

What Can I Do with mySonicWALL.com?

You can do the following with MySonicWALL.com:

•

Centrally register all your SonicWALL appliances and services

•

Access firmware and security service updates

•

Get SonicWALL alerts on services, firmware, and products

•

Check status of your SonicWALL services and upgrades linked to each registered
SonicWALL Internet security appliance

•

Manage (activate, change or delete) your SonicWALL security services online

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Содержание GX 250

Страница 1: ...SONICWALL Installation Guide...

Страница 2: ...p a Management Station 20 Setting up your Management Station 21 Connecting the SonicWALL to the Network 23 Configuring your SonicWALL to Access the Internet 23 Configuring the SonicWALL in NAT Network...

Страница 3: ...69 SonicWALL PRO 100 Back Panel 70 SonicWALL SOHO3 and TELE3 Front Panel 71 SonicWALL SOHO3 and TELE3 Back Panel 72 SonicWALL GX 250 and GX 650 Front Panel 73 5 Troubleshooting Guide 77 Tips for Cable...

Страница 4: ...appliance on the MysonicWALL com web site You should register your SonicWALL any services and upgrades before installing it to access technical support if necessary during installation Chapter 4 Hard...

Страница 5: ...een modified without the written permission of SonicWALL In no event shall SonicWALL Inc or its suppliers be liable for any damages whatsoever including without limitation damages for loss of profits...

Страница 6: ...process on page 17 Note This guide covers initial installation instructions for all SonicWALL Internet security appliances The instructions are the same for all hardware models Below are rear panel de...

Страница 7: ...SonicWALL TELE3 SOHO3 and PRO 100 models or One power cable SonicWALL PRO 200 and PRO 300 US only If any items are missing from your package contact SonicWALL Inc immediately Web http www sonicwall co...

Страница 8: ...the other end into a power outlet If you are installing a PRO 200 or PRO 300 attach the power cable to the power input of the SonicWALL and plug the other end into an AC power outlet Use the power sw...

Страница 9: ...of your SonicWALL you need to obtain IP addressing information from your Internet Service Provider ISP The information is required to connect to the Internet ISP Contact Information Telephone Number i...

Страница 10: ...Address from your ISP 4 5 Setting Up Your Management Station You can manage your SonicWALL from any computer on your LAN This computer is called the Management Station Contacting the SonicWALL from y...

Страница 11: ...rea Connection icon and select Properties 3 Select Internet Protocol TCP IP 4 Click Properties 5 Select Specify an IP address 6 Enter 192 168 168 200 in the IP address field 7 Enter 255 255 255 0 in t...

Страница 12: ...e top of your browser and press Enter on your keyboard 8 Configure the SonicWALL Launch your Web browser Because you are not connected to the Internet you may get an error page displayed with a messag...

Страница 13: ...SonicWALL at http www mysonicwall com to take advantage of a free 30 day trial subscription to the Content Filter List Also by registering your SonicWALL you have access to technical support services...

Страница 14: ...on the computers on the LAN Each computer must be configured to get its IP address dynamically You may need to restart the computers on your LAN to update the network settings The SonicWALL is now fu...

Страница 15: ...B Print this screen You need the information to configure computers on your LAN On a Windows 2000 computer do the following 1 From the Start menu select Settings 2 Then select Network and Dial up Conn...

Страница 16: ...e One Companion CD One SonicWALL Internet Security Appliance User s Guide If an item is missing from the package you can contact SonicWALL Inc by phone at 408 752 7819 or submit a Web Support Form at...

Страница 17: ...anent IP Addressing First IP Address _________________________ Last IP Address ___________________________ Gateway IP Address ____________________ Subnet Mask ____________________________ DNS IP Addre...

Страница 18: ...r specific step by step instructions on installing and configuring your SonicWALL consult the instructions beginning on page 9 of this manual Management Station Configuration 1 Change the TCP IP setti...

Страница 19: ...Open your Web browser and see if you can access a Web site on the Internet If so you ve successfully completed the configuration of your SonicWALL If you cannot access the Internet recheck the IP sett...

Страница 20: ...f you are installing a SonicWALL PRO 200 or a PRO 300 attach the power cable to the power input on the SonicWALL and the other end into an AC power outlet Use the power switch to turn on the SonicWALL...

Страница 21: ...computer Setting Up a Management Station To access the SonicWALL Management interface you must set up a PC on your LAN to be in the same subnet network as the SonicWALL This computer is called the Ma...

Страница 22: ...Management Station The following steps describe how to configure the Management Station TCP IP settings in order to initially access the SonicWALL It is assumed that the Management Station can access...

Страница 23: ...IP in the TCP IP Properties window 4 Select the Specify an IP Address radio button 5 Enter 192 168 168 200 in the IP Address field 6 Enter 255 255 255 0 in the Subnet Mask field 7 Click OK and then c...

Страница 24: ...efer to Chapter 2 Installation of the SonicWALL Internet Security Appliance User s Guide Network Address Translation NAT Enabled Using NAT to set up your SonicWALL eliminates the need for separate IP...

Страница 25: ...s with cable or DSL modems You are not assigned a specific IP address by your ISP Instructions for configuring NAT with DHCP Client mode begin onpage 36 Configuring the SonicWALL in NAT Network Addres...

Страница 26: ...series of menu driven instructions for setting the administrator password and configuring the settings necessary to access the Internet Note To bypass the Wizard click Cancel Then log into the SonicW...

Страница 27: ...rs to monitor and manage hundreds of remote SonicWALLs from a central location For more information about SonicWALL GMS contact SonicWALL Sales at 408 745 9600 3 Do not select the Use Global Managemen...

Страница 28: ...k the hyperlinks for definitions of the networking terms Click Next to proceed to the next step Selecting Your Internet Connection 6 Select Assigned you a single static IP address if your ISP has prov...

Страница 29: ...gh static IP addresses for your SonicWALL all PCs and all network devices on your LAN Selecting Don t Use NAT enables the Standard mode Select Use NAT if valid IP addresses are in short supply or to h...

Страница 30: ...sk defines the range of IP addresses on the LAN The default values provided by the SonicWALL work for most networks If you do not use the default settings enter the SonicWALL LAN settings and click Ne...

Страница 31: ...the SonicWALL 11 Click Restart to restart the SonicWALL Restarting Note The final window provides important information to help configure the computers on the LAN Click Print this Page to print the w...

Страница 32: ...series of menu driven instructions for setting the administrator password and configuring the settings necessary to access the Internet Note Be sure to have your network information including your WA...

Страница 33: ...ck box SonicWALL Global Management System SonicWALL GMS is a web browser based security management system SonicWALL GMS allows enterprises and service providers to monitor and manage hundreds of remot...

Страница 34: ...required to complete the installation You need instructions for obtaining an IP address automatically or IP addresses from your ISP You should have all of this information from your ISP on your ISP c...

Страница 35: ...u select Provided you with desktop software a user name and password PPPoE window the SonicWALL ISP Settings PPPoE window is displayed 7 Enter the User Name and Password provided by your ISP into the...

Страница 36: ...and click Next to continue Configuring the SonicWALL DHCP Server 9 The Optional SonicWALL DHCP Server window configures the SonicWALL DHCP Server If enabled the SonicWALL automatically configures the...

Страница 37: ...he Internet window If the configuration is correct click Next to proceed to the Congratulations window Congratulations Note The new SonicWALL LAN IP address displayed in the URL field of the Congratul...

Страница 38: ...es a series of menu driven instructions for setting the administrator password and configuring the settings necessary to access the Internet Note To bypass the Wizard click Cancel Then log into the So...

Страница 39: ...iders to monitor and manage hundreds of remote SonicWALLs from a central location For more information about SonicWALL GMS contact SonicWALL Sales at 408 745 9600 3 Do not select the Use Global Manage...

Страница 40: ...is guide 5 Confirm that you have the proper network information necessary to configure the SonicWALL to access the Internet Click the hyperlinks for definitions of the networking terms Click Next to p...

Страница 41: ...ork for most networks If you do not use the default settings enter the SonicWALL LAN settings and click Next to continue Configuring the SonicWALL DHCP Server 8 The Optional SonicWALL DHCP Server wind...

Страница 42: ...ify any of the settings click Back to return to the Connecting to the Internet window If the configuration is correct click Next to proceed to the Congratulations window Congratulations Note The new S...

Страница 43: ...akes 90 seconds to restart During this time the yellow Test LED is lit Click Close to exit the SonicWALL Wizard Log into the SonicWALL Management Interface Once the SonicWALL restarts contact the Soni...

Страница 44: ...f the ROM CPU the type and speed of the SonicWALL processor VPN Hardware Accelerator Detected indicates the presence of a VPN Hardware Ac celerator in the firewall This allows better throughput for VP...

Страница 45: ...ovides a non technical overview of the network protocols supported by the SonicWALL and includes a discussion of Internet Protocol IP addressing It can be helpful to review a book on TCP IP for an ove...

Страница 46: ...ftware or hardware system that prevents unauthorized outside access theft deletion or modification of information stored on a local network Typically unauthorized access would be via an organization s...

Страница 47: ...PS Secure HyperText Transfer Protocol HTTPS is a protocol to transfer information securely over the Internet HTTPS encrypts and decrypts information exchanged between a Web server and a Web browser us...

Страница 48: ...few subnetworks and less than 250 devices Class C networks use IP addresses between 192 0 0 0 and 223 0 0 0 Just as one would go to the phone company for a phone number there are controlling bodies fo...

Страница 49: ...same computer Nodes A node is a device such as a PC or a printer on a network with an IP address The feature chart shows how many node licenses for PCs or printers are included with a SonicWALL Inter...

Страница 50: ...49 Additionally computers with two 2 Network Interface Cards NIC can take up two IP addresses You must reconfigure your network to avoid these problems by turning off IP forwarding on Windows NT or W...

Страница 51: ...Page 50...

Страница 52: ...p www sonicwall com products documentation html What is mySonicWALL com MySonicWALL com delivers a convenient centralized way to register all your SonicWALL Internet Security appliances and Security S...

Страница 53: ...t a registered user click here Click the link and an information form appears Account Information 3 All field marked with an are required fields Be sure to fill out the form completely before submitti...

Страница 54: ...a new user account Note If your security policy doesn t allow you to write down passwords write down a hint or a prompt for your password 4 Create a Secret Question and Answer to prompt you for your...

Страница 55: ...ALL 7 Click Submit 8 Review your information carefully to ensure that it is accurate Click Back on your Web browser navigation bar to go back to the form and re enter any information 9 If all the info...

Страница 56: ...access your mySonicWALL com account you must provide your subscription code to activate your account Write your subscription code below Subscription code ________________________________ 11 Type the s...

Страница 57: ...s Correct Password for MysonicWALL com User Name and Password Functions If you forget your user name you must send an e mail message to Tech Support requesting your user name Be sure to include the e...

Страница 58: ...tering the Serial Number in the Add New Product field You can also create a Friendly Name such as San Francisco Office to identify the SonicWALL Using Friendly Names can assist you with managing multi...

Страница 59: ...d SonicWALL Products Click on the Friendly Name to view the services activated on the appliance Note Services may vary from model to model and may not have the same activated fields as the above appli...

Страница 60: ...nd options relating to a particular SonicWALL appliance Enter the SonicWALL serial number to search for the related information Information displayed includes Serial Number Product Registration Code N...

Страница 61: ...ment Renaming Your SonicWALL You can rename your SonicWALL at any time in order to manage your SonicWALLs To rename your SonicWALL click Rename in the Manage Products section Type the new name in the...

Страница 62: ...ger for the East Coast has left and you were managing the services for his SonicWALL However another manager may have an immediate need for the SonicWALL and requests that you transfer the appliance t...

Страница 63: ...er registered user of mySonicWALL com Delete Product You can also delete a SonicWALL from your mySonicWALL com user account Click on the Friendly Name for the appliance and then click Delete A confirm...

Страница 64: ...ppliances In the Applicable Services section of mySonicWALL com a list of installed and unactivated services for your SonicWALL is displayed Activated services are indicated by the Installed icon with...

Страница 65: ...d by clicking on the name and entering the activation key into the Activation Key field Available Services on SonicWALL Appliances Services SOHO3 TELE3 PRO100 PRO 200 PRO 300 GX 2500 GX 6500 Content F...

Страница 66: ...ation Service Admin Authentication Service Client High Availability ViewPoint Anti Virus Upgrade Firmware download Support 8X5 Support 24X7 US only Int l Support Available Services on SonicWALL Applia...

Страница 67: ...ilter The following screen appears with an Activation Key field and a Terms and Conditions message 3 Type the Activation Key into the Activation Key field and select I have read and agreed to all of t...

Страница 68: ...of RAM SonicWALL PRO 200 and SonicWALL PRO 300 Front Panel Description Power Lights up when power is applied to SonicWALL PRO or SonicWALL PRO 300 Test Lights up when the SonicWALL is powered up and p...

Страница 69: ...entical to the SonicWALL PRO 200 SonicWALL PRO 200 and SonicWALL PRO 300 Back Panel Description 3 Twisted Pair 10Base T 100Base T Ethernet Ports 3 Auto switching 10Mbps 100Mbps Ethernet ports provide...

Страница 70: ...vents on the SonicWALL side panels SonicWALL PRO 100 Front Panel The SonicWALL PRO 100 front panel is shown below followed by a description of each item SonicWALL PRO 100 Front Panel Description Power...

Страница 71: ...own below followed by a description of each item The SonicWALL PRO 100 Back Panel Description Reset Switch Erases the firmware and resets SonicWALL PRO 100 to its factory clean state This can be neces...

Страница 72: ...cWALL SOHO3 front panel is shown below followed by a description of each item The SonicWALL TELE3 is identical to the SonicWALL SOHO3 except for the TELE3 label on the front panel and the inclusion of...

Страница 73: ...the SonicWALL transmits or receives a packet through the Twisted Pair port SonicWALL SOHO3 and TELE3 Back Panel The SonicWALL SOHO3 back panel is shown below followed by a description of each item Th...

Страница 74: ...power surges Cooling Vents The SonicWALL is convection cooled an internal fan is not necessary Do not block the cooling vents on the SonicWALL SOHO3 or the TELE3 side panels SonicWALL GX 250 and GX 6...

Страница 75: ...ernet ports connect the SonicWALL to the LAN DMZ and WAN using category 5 twisted pair cable with RJ 45 connectors There is an additional slot available for upgrading the appliance The standard NIC ha...

Страница 76: ...Network Speed light remains off if there is no connection or if a 10Mbps connection is made If a 100 Mbps connection is made the LED is green If a 1000 Mbps connection is obtained the LED is yellow Re...

Страница 77: ...ches One power switch for each hot swappable power supply module The audible alarm sounds if only one power supply is functioning Alarm Reset Button The Alarm Reset button resets the audible alarm Coo...

Страница 78: ...be established The MAC address of the SonicWALL is the serial number located on the bottom of the appliance It is also displayed on the Status page of the General window Cannot Maintain IP Address Ty...

Страница 79: ...re There can be instances when it is necessary to reset the SonicWALL to its factory clean state if the following events happen to the appliance Administrator password is forgotten The firmware has be...

Страница 80: ...ck of the unit then it s an older DMZ model and you should follow the procedure for locating the reset button inside the unit Erasing the Firmware for all Models 1 Turn off the SonicWALL and disconnec...

Страница 81: ...y Administrators with years of experience in networking and Internet security They are also supported by the best in class tools and processes that ensure a quick and accurate solution to your problem...

Страница 82: ...support experts help solve your problems or answer your questions quickly reducing your risk of Internet attack Knowledge Base Instant access to solutions and documentation provides answers to questio...

Страница 83: ...Support 24X7 includes the repair or replacement of failing hardware returned to the SonicWALL factory Upon diagnosis of a hardware failure a SonicWALL technical specialist issues an RMA number and pro...

Страница 84: ...ware not performing to documented specifications Web based support includes interactive communication with a SonicWALL technical specialist SonicWALL also provides general assistance regarding usage a...

Страница 85: ...ng locally recognized SonicWALL holidays Telephone and Web based Support SonicWALL provides technical assistance during standard coverage hours by telephone or through web based support tools for 90 d...

Страница 86: ...ncludes technical support and software firmware updates for 90 days Coverage is provided during normal business hours Deliverables Coverage Hours Support is provided during standard business hours 24...

Страница 87: ...ols Warranty Support provides access to SonicWALL s web based support tools including FAQs documentation and Knowledge Base systems Availability This warranty applied to products sold in Europe the Mi...

Страница 88: ...SonicWALL Inc 1160 Bordeaux Drive Sunnyvale CA 94089 1209 Tel 408 745 9600 Fax 408 745 9300 E mail info sonicwall com Web www sonicwall com Part 232 000302 00 Rev A 03 02...

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