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SONIC

Common Problems and Solutions

Hearing aid whistles or squeals

Check that the earpiece is inserted correctly. If this is

the case and the hearing aid still whistles or squeals,

please consult your hearing care professional.

No volume, level too soft or humming noise

Check if the volume level on your hearing aid is

too soft and adjust by increasing the volume level

with the control on your hearing aid. If you have no

volume at all, check whether the hearing aid is in

mute position. If the problem still occurs, check that

the battery door is closed completely. Also check

if the battery is inserted correctly. If the problem

still remains, change the battery. If the problem still

persists, contact your hearing care professional.

Whirring noise, fading, weak or motor-boating  sounds

Open and close the battery door several times or

clean the battery contacts carefully with a dry cotton

swab. If the problem still occurs, change the battery.

If the problem still remains, contact your hearing care

professional. 

Содержание Journey 40 Super Power

Страница 1: ...USER GUIDE SP BTE www sonici com Journey Super Power BTE User Guide ...

Страница 2: ......

Страница 3: ...serting the Battery 13 Step 2 Turning the Hearing Aid ON 14 Step 3 Inserting Your Hearing Aid with an Earmold 15 Step 4 Changing the Volume 18 Step 5 Changing the Programs 19 Step 6 Muting Your Hearing Aid 20 Step 7 Removing Your Hearing Aid 21 Step 8 Turning the Hearing Aid OFF 22 Step 9 Changing the Battery 22 Features of Your Hearing Aid 23 Caring for Your Hearing Aid 24 Common Problems and Sol...

Страница 4: ...04 SONIC Accessories 30 Product Approval Markings and Compliance 31 Compliance with Requirements for Europe 33 International Warranty 34 Information and Explanation of Symbols 36 Service 38 ...

Страница 5: ... read the entire contents of this booklet before using your hearing aid It contains instructions on how to use and how to handle your hearing aid and batteries It also contains important safety information Indications for Use The hearing aid is intended to amplify sound to compensate for the loss of hearing It compensates for moderately severe to profound hearing losses as defined by the American ...

Страница 6: ...6 SONIC Model Overview The following Sonic hearing aid models are covered within this user guide for use Journey 80 40 Super Power JN80 SP with wireless functionality JN40 SP with wireless functionality ...

Страница 7: ...arnings for Hearing Aid Users Never allow others to wear your hearing aid It could permanently damage another person s hearing Avoid wearing your hearing aid while playing contact sports e g rugby football etc A slap to your ear while wearing a hearing aid could be harmful Keep your hearing aid parts and batteries out of the reach of infants children and anyone who might swallow these items Discar...

Страница 8: ...in front of infants small children and vulnerable persons Be aware of the possibility that your hearing aid may stop working without notice Keep this in mind when you depend on warning sounds e g when you are in traffic Be aware of the possibility that the directional microphone in your hearing aid may reduce the volume of some warning sounds coming from behind you Remove your hearing aid before a...

Страница 9: ... damaging the hearing aid user s hearing Only connect hearing aids with Direct Audio Input DAI to electrically powered devices that comply with EN 60950 1 EN 60065 or equivalent safety standards The external signal source determines the safety of hearing aids with DAI If using DAI connected equipment that is plugged into an electrical outlet TV computer the DAI cord should be disconnected from the...

Страница 10: ...ing from organic conditions Never put your hearing aid or batteries in your mouth Keep batteries away from medications Batteries can easily be mistaken for pills See a doctor immediately if a battery or hearing aid is swallowed Be aware that hearing aid use may cause excess ear wax to build up in the ear canal Excess ear wax may require removal by a trained medical professional See a doctor immedi...

Страница 11: ...the hearing aid Do not expose your hearing aid to extreme heat by leaving it in the car near a radiator etc Do not wear your hearing aid while swimming snorkeling or diving Your hearing aid is not designed for such activities Do not immerse your hearing aid in water or other liquids Remove your hearing aid before sleeping Keep your hearing aid in the case for protection when you are not wearing it...

Страница 12: ...E Model 1 Program Button 2 LED indicator 3 Volume wheel 4 Microphone 4a Second microphone 5 Earhook 6 Sound outlet 7 Battery door 8 Direct Audio Input with optional DAI adapter Battery Size Your hearing aid uses a size 13 battery 3 4a 4 5 6 7 8 2 1 ...

Страница 13: ...r Using Your Hearing Aid Step 1 Inserting the Battery Gently swing the battery door fully open but do not force it A Remove the sticker from the new battery B Place the battery into the empty compartment The sign on the battery should face up C A B C ...

Страница 14: ...14 SONIC Step 2 Turning the Hearing Aid ON Close the battery door completely You should notice a click The hearing aid is now ON Note Never use excessive force to open or close the battery door Click ON ...

Страница 15: ...aring Aid with an Earmold Your hearing aid has been programmed individually for your right or left ear You will see a color marking inside the battery door This can help you to distinguish between the left and right hearing aid Red right Blue left ...

Страница 16: ...t hand Hold the earmold so that the canal part is pointing at the ear canal entrance and the frame of the earmold is pointing straight up Insert the canal part into the ear canal aiming slightly up and back not straight into the ear Then twist back slightly to press the frame of the earmold into the hollow part of the ear ...

Страница 17: ...ctly Gently push the plastic back and behind the top fold of your ear The earmold should seal into all folds of the ear Then tuck the hearing aid over behind your ear making sure that the tubing is not twisted Note It takes patience and practice to insert your earmold correctly If you have difficulty please consult your hearing care professional ...

Страница 18: ... increase the volume turn the volume wheel up toward the top of the hearing aid To decrease the volume turn the wheel down toward the battery drawer The volume wheel has level markings 1 2 3 and 4 4 3 2 1 Louder Neutral Volume Level Softer ...

Страница 19: ...tell you which program you are in Your hearing care professional may activate the LED indicator If so the LED will flash in a pattern that corresponds to the program Your hearing aid can be configured with up to 4 listening programs Please ask your hearing care professional about the programs that are available with your hearing aid Short press to change programs ...

Страница 20: ...ur hearing aid A long press more than 2 seconds on the Program Button will cause your hearing aid to mute To un mute the hearing aid give the Program Button a push or turn the volume control wheel in any direction Note Do not use the mute function to turn off the hearing aid In this mode the hearing aid is still drawing current from the battery Long press to mute ...

Страница 21: ...thumb to loosen the frame of the earmold then use your index finger to remove it Grasp the frame of the earmold and twist it forwards Gently pull the earmold straight out of the ear holding on to the frame of the mold Note Do not remove the earmold by pulling on the hearing aid This could disconnect the hearing aid from the earmold ...

Страница 22: ...unning out the hearing aid will beep at regular intervals Your hearing care professional may activate the LED indicator If so it will flash with a solid continual repetition You should be prepared to replace the battery The time until the hearing aid stops working depends on the battery type and manufacturer Mercury free batteries may cause earlier warning beeps Click OFF ...

Страница 23: ...loop systems are installed This symbol or a similar sign should be displayed wherever a permanent loop has been installed Auto Telephone can be automatically activated eliminating the need to access a dedicated phone program with the Program Button Direct Audio Input DAI adapter allows your hearing aid to receive signals directly from external sources such as TV personal stereos etc FM receiver al...

Страница 24: ...ollow these cleaning instructions to prevent wax build up and ensure optimal performance of your hearing aid For further information on the care of your hearing aid please consult your hearing care professional or watch our instructional videos available on our website www sonici com in the section Product Support ...

Страница 25: ...g the hearing aid Do not use your hearing aid without an earmold Should your hearing aid come in contact with water and stop working please follow these guidelines Gently wipe off any water on the outside of the hearing aid Open the battery door and remove the battery Gently wipe off any water in the battery door Let the hearing aid dry with the battery door open for approximately 30 minutes Inser...

Страница 26: ...cumulated in the hearing aid Always remove zinc air batteries before drying your hearing aid with a drying kit Drying out zinc air batteries shortens their lifetime Specific Care Instructions You should wash your earmold regularly However the hearing aid itself must never be washed or allowed to get wet Handle your hearing aid over a soft surface to avoid damage in case you drop it Disconnect the ...

Страница 27: ...ok Gently clean the earmold in warm soapy water Rinse the earmold and allow it to dry completely Use an air puffer to remove any remaining moisture in the tubing B When re attaching the earmold to the hearing aid it is important to position it correctly A B ...

Страница 28: ...ng aid If you have no volume at all check whether the hearing aid is in mute position If the problem still occurs check that the battery door is closed completely Also check if the battery is inserted correctly If the problem still remains change the battery If the problem still persists contact your hearing care professional Whirring noise fading weak or motor boating sounds Open and close the ba...

Страница 29: ...is running down Please change the battery Hearing aid beeps without any action from you Your battery is running down Please change the battery Other problems with your hearing aid If other problems occur with your hearing aid which are not listed contact your hearing care professional ...

Страница 30: ...ayers etc SoundGate Mic for wireless external microphone connection TV Adapter for wireless connection to your television via the SoundGate Phone Adapter for wireless connection to your landline phone via the SoundGate DAI and FM Adapters CROS microphone transmits sounds from the unaidable ear to the hearing aid on the other ear Tamper resistant battery door recommended when fitting infants small ...

Страница 31: ...e available on the hearing aid all relevant approval markings are found in this document Electromagnetic Interference Your hearing aid has been thoroughly tested for electromagnetic interference However some products may emit electromagnetic energy causing unforeseen interference with hearing aids Examples include induction cooking appliances shop alarm systems mobile phones fax machines personal ...

Страница 32: ...g aid contains a radio transmitter using short range magnetic induction technology working at 3 84 MHz The magnetic field strength of the transmitter is 42 dBμA m 10 m The electromagnetic emission from the radio system is well below international limits for human exposure By comparison the electromagnetic energy of the hearing aid is lower than that generated by household items such as halogen lam...

Страница 33: ...th wireless functionality also comply with the essential requirements of the Directive 1999 5 EC of the European Parliament on radio equipment and telecommunications terminal equipment R TTE It operates as an inductive application in a harmonized frequency band according to the Commission Decision 2008 432 EC and may be used in all member states of the EU and EFTA This is certified by applying the...

Страница 34: ...y is void if a defect is the result of misuse or mistreatment The warranty is also void if the hearing aid has been repaired by nonauthorized service personnel Please review the warranty with your hearing care professional Note Your hearing care professional may charge a service fee for processing warranty repairs Note Changes or modifications not expressly approved by Sonic could void the user s ...

Страница 35: ...USER GUIDE SP BTE Notes 35 ...

Страница 36: ...601 1 The surface of the hearing instrument is specified as applied part of Type B This symbol indicates that it is important for the user to read and take into account the relevant information in these instructions for use This symbol indicates the class of protections against harmful ingress of water and particulate matter according to EN 60529 1991 A1 2000 IP5X indicates dust protection IPX8 in...

Страница 37: ...ectronic equipment applies Please recycle your hearing aid and batteries according to your local regulations or return them to your hearing care professional for disposal Operating conditions The product is designed such that it functions without problem or restrictions if used as intended unless otherwise noted in these instructions for use Transport and storage conditions During transport or sto...

Страница 38: ...ges correct a problem you may have with your hearing instrument contact your authorized Sonic service representative Do not attempt to service your hearing instruments yourself or your warranty may be voided Place stamp with dispenser name and address here 152684 UK ...

Страница 39: ... 15 mm 8 15 mm 9 0 mm 19 mm Placeholder for FSC logo ...

Страница 40: ... Rd North Ryde NSW 2113 Australia Tel 61 2 9857 8288 World Headquarters Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 USA 1 888 423 7834 International Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 USA 1 888 423 7834 Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 www sonici com 06 15 1...

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