Troubleshooting
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Problem: When the player is left unattended and in a ’stop’ or ’pause’
state, often when I return the player is ’off’. Why is this?
Troubleshooting measures:
To preserve battery life the player will shut itself off when not in use. This is normal and will help to extend
your battery life. You can adjust the amount of time that the RioVolt remains on before powering off in the
Setup Menu
in the
Timer
menu group.
Problem: The skip protection for CD Audio does not seem to last for 40
- 160 seconds, is this a problem?
Troubleshooting measures:
First, check the
CD
ESP
settings in the
Setup Menu
in the
General
menu group to make sure how many
minutes ESP is set to use. CD Audio skip protection requires memory storage of playback time. The Audio
CD must have time to store this information. Early into the track less skip protection may be available
which is normal.
Problem: During playback of MP3/WMA music CDs, the CD appears to
stop, is something wrong?
Troubleshooting measures:
The CD will stop spinning to improve skip protection and battery life. While the disc is stopped, music
continues to play out of memory. During this time the player will not skip as the disc is no longer being
read.
Problem: The RioVolt is working with batteries, but when I plug in the
AC adapter it does not work. Why?
Troubleshooting measures:
Be sure that the AC Adapter is plugged into the proper connection. The AC Adapter connection is the
furthest to the right when looking at the options for plugging in the device. The middle connection is a
Line-out
plug and is not meant for the power adapter. If you are still experiencing problems, be sure the
Hold Switch
on the front of the device is set to
OFF
.
Problem: I am hearing some ’popping’ or ’skipping’ in some MP3/WMA
tracks, it is always in the same place, why is this?
Troubleshooting measures:
Try playing the same track(s) on your computer. If the same sounds are present on the computer, it could
be that the file has a sound defect that was transferred when your CD was created. Try re-encoding the
same audio track again or verify with the source of the file that it was created correctly.
